18. Innovative Communication Systems for Situational Awareness during Crises

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Innovative Communication Systems for Situational Awareness during CrisesHassan Abouwafia (Wireless Business Development - Alcatel-Lucent)Dubai, 30th of April, 2015


Innovative Communication Systems for Situational Awareness

Agenda

• Requirements for Emergency Communication Systems

• Experimentation in Research project

• Exploitation of the outcome for Emergency Handling



1. Requirements for

Emergency Communicatio

nSystems



Public Safety &Security

Some UE Research projects of Alcatel-Lucent program

Early Warning for emergencies

• International project for emergency with 9 countries involved

• Telco Partner:

• Field Trials held in Germany, France and Italy

Smart Cities services

• EU project for Smart Services

• Sensor Network (20k sensors)

• Telco Partner:

• Field trial held in Spain

Smart SantAnder

Public & Enterprise security

• International project focused on Airports security

• Airport partners: Heathrow and Athens

• Field trial held in Heathrow

Early Warning for earthquakes

• Italian Research project focused on earthquakes and volcanic eruptions

• Telco Partner:

• Final trial held in Italy

PublicSafety &Security

Environment monitoring

Smart Cities

e-Health

(Total Airport Security)

Enterprise security

Enterprise security

(Emergency Support System)



Requirements of Emergency Communication Systems - 1

Multi-hazard

Multi-channel

Inclusive

User-centric

Support all possible natural and man-made hazards.

All available channels shall be used.

Each user selects the channel he prefers, on the basis of the devices that he owns and is able to use

Each user defines his profile, providing also his characteristics (e.g. disabilities). The system tries to reach the user on every media




Protecting user privacy

Social

Fast

Reliable and

resilient

All information contained in user profile are accessible only by him, only the name of his account is externally known

The system uses also Social Media for message dissemination and allows citizens to contribute providing public utility info

The messages are sent to communities in parallel via broadcasting technologies and via other channels

Carrier-grade platforms with High Availability / Geo-redundant configurations are used.




Comprehensible

2-ways enabling

Real-time

Geo-referenced

The messages are sent to communities via recorded announcements, texts, images, videos, in the language selected by each user.

The recipient users too shall have the possibility to send information (e.g. needed help) and communicate with other stakeholders

The message contents can be predefined and/or defined at event time with specific information on the event and status

Target areas can be precisely defined at event time




Personalized

Easilyaccessible

Usable at any

geographical

levelSupporting any phase

of the event

The message is personalized and can contain specific instructions for that user explaining how to face emergency and mitigate risks

The Communication system is easily accessible from any device, from any place, without any need of specific SW and HW.

The Communication system is fully scalable & can be shared at any level (local, regional, country, multi-country).

The system is able to support the phases: before, during and after event



2. Experimentation in Research

project



Experimentation in a Research project: ESS

ESS (Emergency Support System) realized an integrated multi-hazard system via an ICT platform able to collect information from all possible sources (as sensors and intelligent videocameras), aggregate and present them in organized way on an integrated web portal, and disseminate real time messages to authorities and citizens (via Alcatel-Lucent Communication System. http://cordis.europa.eu/project/rcn/91016_en.htm

http://cordis.europa.eu/project/rcn/91016_en.htm



The Trial on forest fire

In the last Field Trial, on the Italian-French border, it was simulated a forest fire that puts at risk the population in Italy and France, testing also the cooperation procedures between different countries.

Euronews realized a video on the Trial for Futuris program:

www.euronews.com/2013/04/15/saving-time-saving-lives/

http://www.euronews.com/2013/04/15/saving-time-saving-lives/





Messages, communication mediaand destinations changeable in real time

Messages, communication mediaand destinations changeable in real time

Users identified and dissemination status (via colours)

Users identified and dissemination status (via colours)

Users typesselection

Users typesselection

Integrated campaign launched on the Communication System



Report of the campaign

Summary report and attachment with all details of the campaign

Summary report and attachment with all details of the campaign



3. Exploitation of the

outcome for Emergency

handling



Outcomes of the Research program

During the Research program it has been developed an innovative solution compliant with all requirements for Emergency Communication systems, named UMB (= Universal Message Broadcaster).

The solution includes also a new equipment (named BT = Broadcast Terminal), that can be installed in communities (such as schools, hospitals, beaches…) or small villages.

Triggered by UMB, an unlimited number of BT’s in only 3 seconds can disseminate in their area recorded announcements, display text, pilot sirens, bells, flashing lights and actuators, ask to end users data to be collected. BT Connections scheme



All Emergency Organizations can reach all authorities and citizens

Au

tho

riti

es

an

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itiz

en

s

Cell Broadcast

Broadcast Terminal

Individual messages

Em

erg

en

cy O

rga

niz

ati

on

s

Communities



Sharing the system at International Level• Message dissemination from Telco cloud to all countries

Telco cloud

International Emergency

Organization

Messages

Com

man

d

MessagesM

essages



Cascade of the message to citizens via Communication System: example of Italian Civil Protection model

2: Government

3: Region

4: Commune

Citizens

1. International

Emergency Organization



Targets of the “Framework for Disaster Risk Reduction”

The Communication System can be very helpful to match most of the 7 targets of the “Framework for Disaster Risk Reduction” approved this March in Sendai, mainly:

• the 7th (increase of availability and access to multi-hazard EWS to the people)

• and the first 2 (reduce mortality and number of affected people).


For more info on Communication System:

[email protected]

mailto:[email protected]

Government & Nonprofit

18. Innovative Communication Systems for Situational Awareness during Crises