Business Environment: Social

Project By Part time MMS Batch 2013-16 SimsreePresented to- Varun Sharma

Prepared & Presented by

Miss. Ankita Sriwardhankar-PM1325

Miss . Manisha Bhatia-PF1304

Miss .Shreya Kunder-PM1314

Mr. . Someshwar Verma-PM1330

Mr. . Jatin Shah-PM1323

Highlights

Social Factors affecting Business Environment.

Business and Unions

Organizational Behavior

Culture

Education

CSR

Social Change

Social Preference

Social Factors Affecting Business Environment.• The social environment of a business can be integral to its success

or failure. • Employees are often influenced by the context in which they work

and this can have implications for productivity. Employees who take the necessary strides to create a positive and harmonious social environment in the work place can set themselves up for future success.• The social environment of a business can also have an impact on

the type and number of customers it attracts. • Customers choose which business to patronize based on various

factors, and social environment can be the deciding factor for some.

Security/Safety Of Employees

• Pick-up-and-drop facility.

• Drivers and Security guards.

• Transport vehicles with trained chauffeurs.

• Sexual harassing conduct causes devastating physical and psychological injuries to a large percentage of women in workplaces around the world. Harassment directed against women in the workplace by their supervisors, fellow employees, or third parties interferes with the integration of women in the workforce, reinforce the subordination of women to men in society, violates women’s dignity and creates a health and safety hazard at work. States are obligated under the international law to take effective steps to protect women from violence and to hold harassers and/or their employers accountable for sexual harassment in the workplace.

Prevention Mechanisms, policies and strategies at Workplace

• Prevention Mechanisms, policies and strategies are crucial to the effort to combat sexual harassment in the workplace.  • Initiative by Corporates:

• Tata Consultancy Services(TCS) have created cell to address sexual harassment problem at workplace i.e. PASH which means Protection /Policy Against Sexual Harassment.

Caste Discrimination

• Caste discrimination Employees discriminate the other subordinates or colleagues by caste, this create lot of problems in the organization, the work get affected. • For example : Gujarathi and Catholics discriminate each other

as on what they eat and what culture they follow.• While gender-, age- and qualification-based biases exist in

companies, discrimination based on caste and religion have become almost obsolete.

Business People

Eg 1: A small grocery store owner might not be known to all across the world, but known at least to its locality people.

Eg 2: Clashes between Ness Wadia and Priti Zinta

Union within Organizations

WRMS – Western Railway Mazdoor Sangh

• Monthly meet

• Organized and settled

• Equality amongst the members

What lacks in Unions

• Lack of facilities offered to all

• Irregular monthly meet

• Chaotic thoughts amongst the members

Organizational Behavior

• Organizational Behavior = how the employees working in an organization behave + how their behavior affects overall functioning of an organization

PersonalityLearningValuesAttitude & InterestTeam BuildingConflictMotivation

Learning

• Learning:-one can just bring a hungry person towards food, but it is only on the person to put it into his mouth

• Utkarsh • Six Sigma• Green Belt

Team Building

• Team Building:- can become very time consuming and expensive, but is extremely important for success of the organization

“Get Set Go”“Maitree”

Conflict

• Conflict:- by-product of growth, change, or innovation

• Inevitable and is sometimes desirable

“skip meetings”“click meetings”

Personality

• Personality:- a key factor influencing individual behavior in organizations

“Personality Contest”“Lets TALK”

Motivation

• Motivation :- anything that makes a person “to move” to attain desires, wants, needs, goals

R&R (Rewards and Recognition)TCS Star Awards Gem PointsIncentivesBonusesPromotionsCompensations

Values , Attitude & Interest

• Values:- basic convictions • Attitude:- affect toward an object• Interests:- something that holds our attention

“TATA Code Of Conduct”

Factors

Competition

Corporate social responsibility

Education

Religion

Culture, Customs, Traditions

Corporate-social responsibility(CSR)

Competition

DirectSame target –fight

for max. shareEg.Airtel v/s

Vodafone

Indirect Different service-

for same eg.Indian railways v/s Indian

airlines

Education

Social awareness

K.T. Hereditary

& peers

Curriculum studies

Education

Culture

Hofstede’s Cultural Dimensions

• How personal goals are prioritized v/s goals of organizationIndividualistic/collectivistic

• How comfortable are people with changing the way they workUncertainty avoidance

• Long term perspective, planning for future v/s short term plan and present orientedTime perspective

• Degree people are comfortable with influencing upwardsPower distance

• Masculine places have different rules for men and women, its less so in feminine culturesMasculine/Feminine

Corporate Social Responsibility

CSR doesn’t mean only sharing of the profits with the society or doing charity for the unprivileged but it also includes up-upliftment of society or nation

E.G .TATAHanded over airlines to India –Indian AirlinesConstructed educational infrastructure Funded research-Eg- C. V. Raman

Eg. MicrosoftMr. & Mrs. Bill Gates have donated 90% of fortune for various social causes

Social change & Social Preference

Social Change

What is “Social Change”?• Social change is a combination of small-small revolutionary ideas, thoughts,

processes, mindsets which alter or transform over a period of time

• Social change is defined as the changes people make to their behaviour that, when taken collectively, benefit society.

• Social change • Occur slowly, as the result of a cultural shift• Quickly, as the result of a natural disaster • Change in public policy.

Factors :Social Change

Social Change

Attitude

Expectations

Education Desires

Beliefs and customs

Status & Role of Women in Past

Status & Role of Women in Present

Successful women Business Leader-Chanda Kochhar

• Smart working style• Bureaucratic Leader• Not wasting time in taking crucial decisions• Determination • Professionalism• Balance of Life

Case study• Firms adapting to an informal communication system

instead of Autocratic approach for effective business (Media Firms, Corporate Firms)

Social Preference

Social Preference

Culture

Behavioral attitude

Self-interest &

Adaptability

Case Study-Domino’s Pizza• Successful in bringing innovative toppings while keeping the

international flavor intact.• Local Campaign “Hungry Kya” with a promise to deliver piping hot

pizza in 30 minutes

Reference

1)Presentation Technique-”The Mind Map Book”-TONY & BARRY BUZAN

2)Videos-www.youtube.com

3)Content-Business Environment Assignment SIMSREE.

4)Images-google.com