4. The Call It was 2 AM when the phone rang and flushed away
the cool numbness of well matured pure malt...it was Vanessa, from
the Feds Inspector, we have a 207 in the IT district, Cash tower,
357 Mike Rossoft Lane, she said in her cool soft voice. Yeah and I
have a Volvo in the garage...so what? No, a 207! Dead body, I mean!
You know (sigh)...the victim is named MyProd. It was found on its
working place by the security guys an hour ago. Oh OK, gimme a
second and Ill be there Wow! Thats pretty quick! Olivier Denoo -
Copyright 2011 ps_testwareWKMP -4
5. Yeah! I bet it was...Olivier Denoo - Copyright 2011
ps_testwareWKMP -5
6. The crime scene We had all the ingredients to make a good
movie there: A fantastic set A fair bunch of experts Corpses and
dead bodies A perfect lethal weapon And a flock of greedy white
collars crying on their dead future Only the culprit was
missing...but that was MY job to find outOlivier Denoo - Copyright
2011 ps_testwareWKMP -6
7. First Conclusions Hi Chief. We had all the fingerprints
scanned, but it lead to nowhere Something special about the method?
Not really. It looks like the victim was killed by an indecent
number of trials and errors Mmh! Poor practices! Business as usual.
Some other traces? None worth to be mentioned. Im afraid it wont
work this way OK then, lets play it rough...time to round up the
usual suspectsOlivier Denoo - Copyright 2011 ps_testwareWKMP
-7
8. The Usual Suspects DEV DeveloperPRD ProductionOlivier Denoo
- Copyright 2011 ps_testwareBUS BusinessMGT ManagementWKMP -TST
Tester8
9. The Usual Suspects 2/2 So we got the usual guys and... with
the absence of any other evidence, one of them at least MUST have
been the guilty one I was looking for. It was now time to get into
the aquarium and smell the sour scents or fear and remorse. Maybe I
could finish this one without breaking a jaw or two the hinges of
my hand would thank them.Olivier Denoo - Copyright 2011
ps_testwareWKMP -9
11. TST - The Tester What is your opinion on this case? We
tested it professionally but...it suddenly crashed! Professionally?
How can you tell, youre not even certified Certified! MGT doesnt
invest, were disposable, 2nd class citizen How about those hidden
bugs then? MGT pushed hard to issue because BUS needed to ship.
Darn business! Never there when you need it. And as if it were not
enough, DEV delivered crap...so, undoubtedly, it was due to fail
Olivier Denoo - Copyright 2011 ps_testwareWKMP -11
12. TST - The Tester So you killed MyProd to take your revenge
and release your frustration? Hell no! Ive been doing many bad
things in my life, making reports look better, cover people and all
that...but NOT this. No way that I would dive for that man! I want
my lawyer NOW.Olivier Denoo - Copyright 2011 ps_testwareWKMP
-12
14. DEV - The Developer Some say you delivered crap. Whats your
point about this? Yeah Man! Crap there is! It doesnt look
cool...but I must say its true So youre the murderer? You must be
joking, right? We did our best to deliver on time, within budget
and quality...but you know; Murphy, the triangle of Hell and so
on... Murphy, The Triangle of Hell? What is it? A local sect? Cmon
guy! Bucks, contents and time... fate, constraints...does it ring a
bell now? Oh yes! That one! Olivier Denoo - Copyright 2011
ps_testwareWKMP -14
15. DEV - The Developer Jeez! What a jerk! Maybe I am...but Im
not the one in trouble for now, so, whos guilty then? Gimme a
break! Ive got no clue man! Not me for sure. Why dont you ask BUS
or TST Why should I? Because BUS, those white collars were urging
to ship it so fast. Big money involved it seemed. And TST? Well,
whos supposed to be our back up in case we cant make it nice and
clean? Whos the last line of defense? TST of course! Capice?
Olivier Denoo - Copyright 2011 ps_testwareWKMP -15
17. BUS - The Business Your obstination to ship it fast is why
MyProd died isnt it? Nonsense! If DEV was able to deliver quality
and features have you got any idea how many features we had to drop
so as to be able to ship within reasonable time? ... And if PRD had
the necessary resources... What has PRD got to do with this? They
couldnt restore it when it got wild, or balance or who knows
what...it took them hours and by the time they could react her EEG
was dead flat...unless weve been hacked. Olivier Denoo - Copyright
2011 ps_testwareWKMP -17
18. BUS - The Business We found no evidence of hacking. Lets
stick to the point. How about TST? Who? TST? Whos that? Ive never
seen those testers! Well, they said they asked you to validate and
double check Oh, yes! I remember now. We considered it was none of
our business...and were quite busy I must sayOlivier Denoo -
Copyright 2011 ps_testwareWKMP -18
20. PRD - The Production So you let MyProd die without
assistance? How dare you? MyProd is our creation, our baby, our
reason to live. So how comes it took you that long to react? Ask
MGT. Its their fault if we lack the necessary budget to get the
means and resources were asking for. But no! Youre just a service,
supporting ...no added value...dilly dilly lavender blue
Mmh!Olivier Denoo - Copyright 2011 ps_testwareWKMP -20
21. PRD - The Production ...and DEV not delivering processes,
not following procedures and TST not caring of monitoring and
exploitability, and...it all fell down like dominos You seem to be
pretty stubborn on these processes Ive been told Lies! You Lie!
What are you hiding to me now? OK! OK! Better be now anyway...The
working atmosphere is -lets say - tensed. They dont understand us.
They hate stability and just want everything to change...like this!
(snap!) As if it would be of no consequence. And this is why you
enforce your rules? NO! We do it because WE are RIGHT. Olivier
Denoo - Copyright 2011 ps_testwareWKMP -21
23. MGT - The Manager So, how does it feel to have blood on
your hands? Are you talking to me? cause I see nobody else in this
room, and Im very proud of what Ive done for this company Yeah
right! And for your bonus too. Erh! Well...who told you about this
one? Call this the price of devotion, OK? And what is the price of
ones soul? Hey! Its not this bad, is it? We cut off some
investments in PRD and costs in TST, we asked for a quick
delivery... thats all! Nothing really wrong there. They said they
would do their best anyway. Olivier Denoo - Copyright 2011
ps_testwareWKMP -23
24. MGT - The Manager By not even being allowed to regression
test the last version? Only a part of it. Weve been creative and we
optimized the delivery by combining two versions, each individually
tested. Good job done I would rather say. But these versions were
not integrated... Time is money. Have you got any idea how BUS was
pushing? Wanna go and lead a team in - God knows what developing
countries? BUS can change their mind every minute and always ask
for more, you just cant say NO. That is the only rule to obey. So
they are the murderers? I dont know. The real cheaters are PRD in
my opinion. They said they were ready and safe. (SIGH) What a mess!
Olivier Denoo - Copyright 2011 ps_testwareWKMP -24
25. The ThinkingOlivier Denoo - Copyright 2011 ps_testwareWKMP
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26. OK So What? Now I was suffering from an excruciating
headache the kind of friend that would only be killed by a couple
of drinks... or two! While the peaty fire of whisky was heating my
blood, I started to structure the information I got and drew some
sketches mindmaps, those geeks would say so as to give my thoughts
a usable framework Oh! I was forgeting something...for sure. But
what?Olivier Denoo - Copyright 2011 ps_testwareWKMP -26
27. ACCUSINGWhat were the Links?
TesterBusinessProductionManagement Olivier Denoo - Copyright 2011
ps_testwareDeveloper WKMP -27
28. What Can Be Held Against Them? Urged too much to ship Lack
of availability for specifications or tests Often changed his
mindBusinessManagementNot enough preparation Resistance to changes
Too focused on processes Feeling misunderstoodProduction Cut off
costs/investments Carried on with pressure Unrealistic objectives
Fear of off-shoringDeveloperTesterPoor quality Lack of
functionality No documentation No processes delivered Relied too
much on further testingLack of experience No technical production
tests Poor communication Not assertive enough let goOlivier Denoo -
Copyright 2011 ps_testwareWKMP -28
29. Hard Think Time It was now time to activate my little brain
cells and solve this tricky puzzle It is logical...or it must
be...well ...once again Maybe theyre all guilty and we can put them
all to jail? This reminds me some case in a train, but why? Maybe
it is due to an external cause that we havent found yet? Or, maybe
I should stop pretending being someone else...and let real
professional make their own opinion and solve this case for
me.Olivier Denoo - Copyright 2011 ps_testwareWKMP -29
31. Now, its your timeOlivier Denoo - Copyright 2011
ps_testwareWKMP -31
32. Do You Need a Hint? Now, you maybe are facing a difficult
choice?Me Come talk to / Drop me a mail and answer a couple of
simple questions so as to discover whatCULPRIT YOURreally is.YOUR
solutionis just a footstep from herejust follow the guideThis way
please! (and dont say youve not been warned)Olivier Denoo -
Copyright 2011 ps_testwareWKMP -32
33. Thank you The Usual Suspects Hercule Poirot Inspector
Clouseau Sam Spade Magnum Colombo Dr Cal LightmanYou special thanks
for your attention La plus belle des ruses du diable est de vous
persuader quil nexiste pas ! Charles Baudelaire"Any resemblance to
persons living or dead is purely coincidental"THE END! Olivier
Denoo - Copyright 2011 ps_testwareWKMP -33
34. In case youd still like to Contact Me Olivier Denoo
[email protected] Avenue de la Crativit 59650
Villeneuve dAscq Tel +33 3 20 04 97 39 + 33 6 10 90 14 71 infofr @
pstestware.com www.pstestware.comOlivier Denoo - Copyright 2011
ps_testwareWKMP -34