OUR MISSIONThe friendly and courteous staff of Shenanigan’s Bar & Grille strives to achieve the patron loyalty through the outstanding service of consistently high quality food and

beverage menu options at competitive prices. It is our policy to assume the highest level of hospitality in a clean, safe, comforting, attractive and entertaining environment for all guests to enjoy. It is our objective to employ personnel that thoroughly demonstrates

knowledge, professionalism, efficiency and integrity to all of our guests while providing a cooperative and rewarding environment to work.

SERVICE THEMEShenanigan’s believes in superior service with a positive attitude

and an emphasis on achieving excellence in all we do!

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CORNHOLE GAMES

CORNHOLE GAMES

KEY160 – Indoor Seats 7 – High Tops44 – Outdoor Seats 5 – 5’ Rounds21 – Café Tables 2 – 6’ Rounds7 – Video Games 2 – Pool Tables4 – Sofa Chairs 1 - Sofa 2 – Cornhole Game Sets

HOST STAND

BENCHES

Service Goals to Gain Customer Loyalty

• Sincere and Professional Greeting• Gain Guest Commitment Early• Avoid/Minimize Turn-offs

o ignoringo incorrect delivery

• Gain Customer Feedbacko effectively listen

• Exceed Expectationso offer regulars occasional giftso offer free delivery to local

businesseso reserve seating through web site

EXTERNAL INTERNAL• Hire and Train Qualified Staff

o interview processo dress code policyo greeting policy

• Create an Enjoyable Environmento rewardso game days

• Gain Customer Feedbacko effective listeningo front of house meetings

HOME RESERVATIONS FEEDBACK MENUS EMPLOYMENT

HOURS OF OPERATION

Sunday – Monday11:00am – 12:00am

Friday – Saturday11:00am – 2:30 am

*food service ends ½ hour before close every night

HAPPY HOUR

Monday – Friday4:30pm – 7:30pm

4808 Jefferson Dr. Cincinnati, OH 45040

Phone: 513.555.4808 Fax: 513.555.4809 Email: mangement@shenanigans.com

OUR MISSIONThe friendly and courteous staff of Shenanigan’s Bar & Grille strives to achieve the patron loyalty through the outstanding service of consistently high quality food and beverage menu options at

competitive prices. It is our policy to assume the highest level of hospitality in a clean, safe, comforting, attractive and entertaining environment for all guests to enjoy. It is our objective to employ personnel that thoroughly demonstrates knowledge, professionalism, efficiency and integrity to all of our guests

while providing a cooperative and rewarding environment to work.

BEER OF THE MONTHBud Light

16 OZ. DRAFT - $2.75 12 OZ. DRAFT - $2.00BOTTLES - $1.50

VISITING BANDSJuly 26 – The Silver Bullets

August 2 – Less FillingAugust 9 – DJ Duffy

CALL OR EMAIL OUR MANAGEMENT TEAM TO RESERVE A SPACE FOR YOUR NEXT

BUSINESS OR SOCIAL GATHERING!!