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Resource Discovery

A Bournemouth Perspective

David Ball

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FONDA

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Honda??

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Disruptive Technologies

• Sustaining technologies• Improve performance of existing

products• Disruptive technologies

• Under-perform existing products (good enough)

• Different features attractive to fringe customers

• Cheaper, simpler, smaller, easier to use

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Honda – the Lifestyle

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The Case of Kodak

• Cheap analogue cameras; revenue from consumables

• Invested in digital imaging research, but did not change from analogue

• Missed possibilities of ICT:• Desktops and broadband enable

mass digital market and put user in control

http://video.google.com/videoplay?docid=-8727757053656542237#

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Lessons for the Library

• Attraction of empowerment• Technological landscape

• Digital camera• Dangers of developing

products/tools beyond what the user needs• The Good Enough• The Immediately Available• Google Search, Wikipedia

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A day in the life of Alice and Higgins

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What did the Follett Group miss?

• Remarkably little• Above campus• Collaboration• VLE?

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Bournemouth’s Technology

• Clunky (and expensive)• Blackboard (no separate learning

repository)• Talis• CLA licence

• Not so clunky• EBSCO [knowledge base]• EBSCO resource discovery• Chat• BigBlueButton

• No ERMS

Bournemouth e-usage

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Facts

• >80,000 e-journals and report series (393 print only/149 print + online);

• >90,000 e-books;• 78% of resources expenditure is on

e-resources;• 2010-11 - 962,980 COUNTER JR1

article requests (10% increase on 2009-10);

• 2010-11 – 2,020,577 COUNTER BR2 book section requests (50% increase on 2009-10).

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Facts 2

Sept-Feb 2010/11 vs. Sept-Feb 2011/12:• User sessions on Discovery tool up 91%;• Abstracts viewed on Discovery tool up

121%;• Counter JR1 article requests fulfilled via

Discovery tool up 108%;• Links out to full text from Discovery tool

(using Link resolver or custom links) up 241%;

• Linking to items in the Library catalogue from Discovery tool up 124%;

• Linking to items in the Institutional Repository from Discovery tool up 65%

•  

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Lessons

• Resource discovery tools drive usage• Of subscriptions, OA,

institutionally produced resources

• Use of intermediaries (agents)• Integration into VLE, and

business systems• Legacy systems (LMS) – how

to manage them out?

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The Library: a Disruptive or Sustaining Technology

• Users in control• What do users use?• Cheap and simple• Is it immediately available?

• Is it good enough?

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Questions?