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B E H A V I O R A L
S C I E N C EA D V A N C E D
T E C H N O LO G Y
A responsible gambling tool
E V I D E N C E D
B A S E D
What is Playscan?!!
An advanced data mining, artificial intelligence and communications solution to proactively help
gaming operators detect risky gambling behaviour – and proactively provides players behaviour
modification communications, information and tools to aid change. !!!!!
How does it work?
The players’ own perception of their gambling behaviour
Advanced prediction modelling with Artificial Intelligence
Detailed analysis of gambling data
T H E 3 C O R N E R S T O N E S O F T H E P LAY S C A N A N A LY S I S
Playscan analyses the player’s gambling data for signs of current problema7c gambling, such as
increased amount of 7me or money spent, chasing, or increased
tolerance. Separate analyses for each groups of similar games are
performed.
The players is asked 16 ques7ons based on PGSI and DSM5 criteria to define how their gambling affects their every day life in order to give
their own subjec7ve opinion on their gambling.
The Playscan Ar7ficial Intelligence engine uses combined player data
analysis to indicate trending behaviour.
F A M I L Y O F G A M E S!P LAY S C A N G A M E M O D U L E S
Bingo
Casino Slots & Tables
Poker
eGaming Machines
Skill Games
Lottery
A N A LY S E S F O R E A C H G R O U P O F S I M I LA R G A M E S A N D C H A N N E L S .
Sports Betting
Horse Racing
Retail
Casino
What does it look like to a player?
!!!Each player is provided with a weekly risk analysis based on the actual gaming data and the player’s own perception of their gambling. Players are notified if their risk level changes and guided to helpful tools and information on how to stay in control.
What do we mean by risk?!Playscan measures the probability that one develops unintended negative consequences of ones gambling. For example, some factors Playscan measures are if the player has increased their bets, time, chasing losses and violating their own spending limits.
P LAY S C A N F E AT U R E S
From web to mobile to land based - a seamless experience across multiple channels
Regardless where players are gambling – the player will instantly recognise the Playscan design enabling optimal navigation and usability between different gaming channels.
Optimisation of content • Regular A/B testing!• Automated A/B testing
S E E V A R I AT I O N A
S E E V A R I AT I O N B
P LAY S C A N F E AT U R E S
O P T I M I S E D C O N T E N T
Playscan includes support for automatic or manual optimisation of content This can be automatically or manually configured to conclude the most effective communications to use in different game families , targeting different demographics and player groups.
S T Y L E Y O U R P LAY S C A N - I N T E R F A C E
Customisation
Front
Colour
Operator Branding
Feature proofed for possible mandatory usage Mandatory or not - Playscan is prepared.
I H A V E I T A C T I V AT E D ! F O R M E , I T ’ S M A N D AT O RY
N O , I D O N ’ T H A V E I T. .I ’ M U S I N G I T !
P LAY S C A N F E AT U R E S
There are two separate aspects of using Playscan; as mandatory tool or on a voluntary basis. This gives the operator the opportunity to deploy and adapt Playscan in a way that matches their own responsible gambling strategy.!!
P LAY S C A N F E AT U R E S
Know Your Customers - Playscan Management ReportsPlayscan Management Reports show statistics about the risk status and changes in behaviour among your players. Use the management report to trace and measure the efforts of your responsible gambling activities, set Key Performance Indicators and provide evidence based information back to regulatory bodies, external and internal stakeholders. Proactively learn about possible problem areas to lower the negative impact of gambling.
P LAY S C A N F E AT U R E S
Spread the knowledge about responsible gambling within the organisation
Playscan delivers an in-‐depth, internal educational program to educate your employees on the core aspects of Playscan and responsible gambling. Easily integrated into the operators intranet and existing employee CSR programs.
P LAY S C A N F E AT U R E S
Assistance for your customer service team Playscan Insight™!!!With Playscan Insight™ your customer service team gets details and explanations of the players Playscan status. This enables the customer service team to answer questions from the player and if required, direct the player to additional internal or external Responsible Gambling resources. Additionally the operator can utilise this solution to work proactively at identifying those individuals at increased risk.
L E T U S I N T R O D U C E S U S TA I N A B L E G A M B L I N G M A N A G E M E N T
Are you ready to level up?
As responsibility becomes a business goal, new questions emerge:
- How do we measure and evaluate the responsible gambling initiatives?
- What is best practice in responsible and sustainable gambling?
- How do we connect responsible gambling goals with the common business goals?
The Sustainable Gambling Management team offers consultancy services that helps you raise your bar of responsibility.
• Industry expertise on responsible gambling• Sustainable goal setting and Key Performance Index to
follow• Knowledge on player target groups• Communication planning, impact mapping and educational
workshops
What do we offer?
Playscan™ 2014 - The system
Management Report
Data CollectionAnalysis Engine
Playscan Insight
Playscan Education
Operators Firewall
Communications Platform
Retail
eGaming Machines
FOBT’sCasino Lottery Bingo
Poker
Horse Racing
Skilled Games
Sports Betting
Operator
Thankyou kindly for your timeF O R M O R E I N F O R M AT I O N P L E A S E C O N TA C T
M A R K K N I G H T O N AT M A R K . K N I G H T O N @ P LAY S C A N . C O M