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Lessons learned: Creating and delivering a digital listening experience. Zach Brand @zbrand Vice President Digital NPR

NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

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Page 1: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

Lessons learned: Creating and delivering a digital listening experience.

Zach Brand @zbrand Vice President Digital NPR

Page 2: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

Est. 1970

35M weekly broadcast audience

70M monthly digital MAU

80M monthly podcast downloads

Page 3: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

X 17

Page 4: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

X 975

Page 5: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015
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Digital radio use is increasing rapidly

Page 7: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015
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NPR.ORG | PHONE | TABLET | IN-DASH | IN-HOME

Android iPhone

Today…

Tomorrow…

Music

Page 9: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

On-demand &

Time-shifting

13

On-demand

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Personal

Personalizat ion

15

Because you

purchased

this…

You might also like these

Page 11: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

Social & Discovery

16

Social & Discovery

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Local

17

Local

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Content Experiences

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14 Total Listening Hours for 239 streams, 6am-12am Mon-Sun, Triton

After slowly rising, public radio stream listening now going down.

0

5.000.000

10.000.000

15.000.000

20.000.000

25.000.000

30.000.000

35.000.000

40.000.000

45.000.000

50.000.000

2013 Q2 2013 Q3 2013 Q4 2014 Q1 2014 Q2 2014 Q3 2014 Q4 2015 Q1

Fewer people are streaming, and even though existing listeners are streaming more often, they’re doing so for shorter sessions

Page 15: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

Audience Strategy

Page 16: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

MILLINIALS FREQUENTLY DISCOVER NPR VIA A

TRUSTED INFLUENCER:

• AT COLLEGE

• A ROOMMATE OR A PARTNER

• PEERS AT WORK

• A RELATIVES CAR

Page 17: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

Digital IS an Audience Strategy

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Potential Areas of Investment

Services Products / Platforms Digital Content

Page 19: NPR Digital Media : lessons learned in creating and delivering a digital listening experience @ Radio 2.0 2015

Potential Areas of Investment

Services Products / Platforms Digital Content

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Potential Areas of Investment

Services Products / Platforms Digital Content

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dev.npr.org

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APPLE NEWS

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Potential Areas of Investment

Services Products / Platforms Digital Content

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The Clock

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Newscast

Local Newscast

Lead

Core

Break

Local Story

Break

Invest

etc…

Lead

Break

Core

Invest

Stories Collections Flow Listener

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Personalization

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Personalization

Promo

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It is all about the data.

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@zbrand [email protected]

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