The Abundance of Choice

The Market Has Changed

We Have

everything we

NEED

So now, we

buy whatwe

WANT

What we want is determined by what we believe

…which is where storytelling comes into the picture

Stories

• Don’t tell facts, tell stories

• Stories make it easier to understand the world

• Stories are the only way to spread an idea

You can determine if you…

Tell stories that become Irrelevant

Tell stories that spread

It all depends on how you tell it your story.

Can a pair (or many pairs) of shoes really change your life?

YES

If you believe they can.

Facts are irrelevant – what matters is what the consumer thinks and believes

A Key Point

The consumer is not purchasing the physical product

The consumer is purchasing the feeling associated with the product

A Great Story…

Is True

Makes a Promise

Is Trusted

Are Subtle

Not factual but consistent and authentic

Fun, money, safety, shortcuts

Must earn credibility

Marketer tells himself the lie so the message is released progressively

A Great Story…

Happens Fast

Appeal to Senses

Aimed Specifically

Don’t Contradict Themselves

They sync with expectations upon first impressions and just click

Not to Logic

Stories that try to appeal to everyone, appeal to no-one

Because consumers are clever

Most importantly,

A Great Story agrees witha consumer’s existing worldview

&Needs to be told with

(heart)

The Secret…

1.) Their Worldview and Frames got there before you did

-frame your story to accommodate it

-know that it can change over time

-your product should reinforce existing worldviews

The Secret…

2.) People only notice the new

- compare things to Status Quo

- we try to predict what’s coming next

- Cognitive Dissonance – selective perception

The Secret…

3.) First Impressions- don’t know when it will happen which is why

authenticity matters- 99% -> no impression- The only solution to a bad first impression is

strong personal interaction

The Secret…

4.) Tell stories you believe- Everything in the organization must support

the story- Never be inconsistent or unclear

5.) Be Authentic- Fraud is not the same as a Fib

Final Points

• Don’t compete with an established story• Test for Authenticity by stepping in someone’s

shoes• Otherwise, you will experiencehttp://www.youtube.com/watch?v=XCoaBN6iOu0

You know you’ve succeeded when the story comes true!

Finito!