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12 things good UX managers say @UXtina Christina (Xtina) York

Ignite 12 things good managers say

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Page 1: Ignite 12 things good managers say

12 things good UX managers say

@UXtinaChristina (Xtina) York

Page 2: Ignite 12 things good managers say

@UXtina #leadingUX

If your career is young you should be looking for good examples of leadership.

Page 3: Ignite 12 things good managers say

@UXtina #leadingUX

Aspiring managers should start developing philosophies and practices that represent good leadership.

Page 4: Ignite 12 things good managers say

@UXtina #leadingUX

Managing yourself is never as easy as you imagine.

Page 5: Ignite 12 things good managers say

@UXtina #leadingUX

If you’ve been around a while, reflect on your own leadership practices.

Page 6: Ignite 12 things good managers say

@UXtina #leadingUX

I fight as if I am right, and listen as if I am wrong – and I teach the team to

do the same.

Page 7: Ignite 12 things good managers say

@UXtina #leadingUX

I foster a culture that embraces the fuck up.

Page 8: Ignite 12 things good managers say

@UXtina #leadingUX

My success – and that of the team– depends largely on being the master of obvious and mundane things, not on magical, obscure, or breakthrough ideas or methods.

Page 9: Ignite 12 things good managers say

@UXtina #leadingUX

My job is to serve as a human shield, to protect the team from external

intrusions, distractions, and idiocy of every stripe – and to avoid imposing

my own idiocy on them as well.

Page 10: Ignite 12 things good managers say

@UXtina #leadingUX

I have a flawed and incomplete

understanding of what it feels like to work for me.

Page 11: Ignite 12 things good managers say

@UXtina #leadingUX

Innovation is crucial to every team and organization. So my job is to encourage the team

to generate and test all kinds of new ideas. But it is also my job to help them kill off all the bad ideas

we generate and most of the good ideas, too.

Page 12: Ignite 12 things good managers say

@UXtina #leadingUX

I am not the spokes- model of the team.

Page 13: Ignite 12 things good managers say

@UXtina #leadingUX

My job is to nurture careers and the type of

professional behaviour that will impress business and technology people alike.

Page 14: Ignite 12 things good managers say

@UXtina #leadingUX

Because I wield power over others, I am at great

risk of acting like an insensitive jerk — and

not realizing it.

Page 15: Ignite 12 things good managers say

@UXtina #leadingUX

It’s not about being right,it’s about understanding.

Page 16: Ignite 12 things good managers say

@UXtina #leadingUX

Bad is stronger than good. It is more

important to eliminate the bad than to

accentuate the good.

Page 17: Ignite 12 things good managers say

@UXtina #leadingUX

Aim for excellence in our work, not success. This is the best way to educate about the value of our

profession.

Page 18: Ignite 12 things good managers say

@UXtina #leadingUX

12 Things Good Bosses Believe (May 28, 2010)By Robert Sutton, author of Good Boss, Bad Boss

Page 19: Ignite 12 things good managers say

@UXtina #leadingUX

Other professions can provide good examples of managerial tactics and leadership strategies.

Page 20: Ignite 12 things good managers say

@Uxtina #leadingUX

Don’t like to tweet? Send me your quote: [email protected]

What has a good boss said to you?