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Public P&I Market Introduction, Product Management & Customer Services TEC200 Cloud and SAP HANA based Landscapes Offerings and Challenges Overview Holger Faulhaber Peter Di Giulio

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P&I Market Introduction, Product Management & Customer Services

TEC200 – Cloud and SAP HANA

based Landscapes – Offerings

and Challenges Overview Holger Faulhaber

Peter Di Giulio

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2 Public

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to

develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

time for any reason without notice. This document is provided without a warranty of any kind, either

express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 3 Public

Agenda

Why is “Cloud” a topic for SAP customers?

Cloud Offerings and challenges:

Integration of users and data

Management of extensions and releases

Monitoring of data, tickets,…

Known SAP Basis:

Integrated

Secure

SAP HANA based

Summary

Cloud?

Why is “Cloud” a topic for SAP customers?

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5 Customer

Why is “Cloud” a topic for SAP customers?

From SAP Customers:

“Cloud is “hype” and we must be prepared, when we get asked.”

“Line of business has bought xy and we must integrate now”

Why:

Lines of business want fast and up to date solutions.

Problem:

Many isolated solutions. Difficult to maintain. Large concerns on security. …

Action: Use your SAP knowledge and extend to the “Cloud”!

6 © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Private

Cloud Public

Cloud

Off Premise / Third Party

On-Premise

Hybrid

Cloud Definitions

What are the different types of Cloud?

Public Cloud (multi-tenant)

• Resources shared by multiple customers accessed via the Internet

• Self-service access and tools

• On the premises of the cloud provider, not customer

Private Cloud (typically single-tenant)

• Resources dedicated to one customer accessed through a Virtual Private

Network (VPN)

• Owned, managed and operated by the customer, a third-party, or both

• On or off premises of the customer

Hybrid Cloud

• Resources a mix of two or more distinct clouds

• Integrated by standardized or proprietary technology enabling data and

application portability

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 6 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 7 Public

SAP Cloud: Definition of Terms

Application

Business

Data

Infra-

structure

Platform /

DB

Application

Business

Data

Infra-

structure

Platform /

DB

Application

Business

Data

Infra-

structure

Platform /

DB

Application

Business

Data

Infra-

structure

Platform /

DB

Private Cloud (Managed Service)

Platform as

a Service

Software as

a Service

Managed by customer Managed by cloud provider (SAP) Depending on service contract

On Premises

Hybrid

Cloud Offerings and challenges

On-Premise

Public Cloud

SAP Cloud portfolio ( Example: SuccessFactors)

Challenge: Integration of Users and Data

Private Cloud

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Finance Procurement HR

Marketing

Cloud for

Marketing

Omni-channel

Commerce

Sales Service

Cloud for Sales2 Cloud for Service

CRM on HANA

(for Industries)

CRM on HANA

(for Industries,

Billing & Revenue)

Human

Resources

Procurement Supply Chain

Management

S&OP Cloud

on HANA

Suite on HANA

(SD, MM, PP & PLM)

CFO Office

Simple Finance

Business ByDesign

Simple Finance

Suite on HANA

(FICO), GRC

SCM, PLM &

Manufacturing

Cloud for Travel

& Expense

Social Media

Analytics

Managed

Public

Omni-channel Commerce & Customer Engagement

Collaboration SAP Jam, Business Network

Fiori User Experience and SAP HANA Cloud Platform Application Development, Integration, Database and Analytics, Foundation

Analytics BI (BusinessObjects), EPM, BW on HANA

SAP Cloud Portfolio Innovation and Agility - delivered in a unified approach

9 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

List of all current and planned integrations supporting the Full Cloud deployment model

Packaged integrations and Standard Templates

Integration supported through:

• SAP PI on-premises or SAP HANA Cloud Integration

• SAP IDM on-premises, SAP Cloud Identity

10 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 11 Public

How to Handle Identity Management?

Authentication

Single Sign-On

User

Management

SAP Cloud Identity service

SAP

Cloud

Managing identities and

their lifecycle within the

Cloud

Leverage SSO to SAP web sites,

On-Demand applications

One SAP identity

SAP Cloud Identity service

bridges the gap between:

• customer’s on-premise

application

• SAP on-demand

applications

• SAP websites

• 3rd party on-demand

applications

by verifying user identities

and granting authentication

On-premise app

Related Session: SEC100 - SAP HANA Cloud Platform – A Security Overview

Integration of Users

11 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

How to Integrate Identity Provider for Web-based SSO?

Customer On-Premises Network SAP Cloud

User

On-Premise

Identity

Provider

X.509

SAP

Cloud Identity

Social

Identity Provider

SAML

3rd party App.

SAML

Related Session: SEC101 - SAP Cloud Identity Service – Product Overview and Strategy

Related Session: ITM165 - Secure Scenarios with Cloud Identity Services and SAP HANA Cloud Platform

Integration of Users

12 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 13 Public

How to Align Authorizations?

Direct user access to SAP HANA

modified security model

SAP HANA Live for SAP Business Suite supports

direct access to SAP ERP data in SAP HANA

ERP data is exposed via virtual data models – Read only; can be adapted by customers

Integrated approach (also in sidecar scenario)

Authorization checks using SAP HANA privileges

Tool support for generation of SAP HANA

privileges

Requires users to exist as SAP HANA users

SAP HANA

Client

SAP

Application

Server

Browser BI Client

SAP HANA Live

XS

Integration of Users

13 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 14 Public

How to Set Up Data Integration?

SAP Cloud Applications

3rd party

Integration Platform

SAP OnPremises

3rd Party OnPremise

3rd Party Clouds

SAP HANA Cloud

Integration

SAP Process

Integration

Direct Integration O

ptio

n 1

Op

tio

n 2

Option 3

Op

tio

n 4

APIs/Web Services

Customer selects based on knowledge and

available technology!

Related Session: INT203 - Solution Architectures for Process-, Data-, and User-Centric Integration

Integration of Data

14 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cloud Integration (HCI) Lowers cost, increases speed, and enhances simplicity for our customers

Strategic service for OD-OD & OP-OD integration on

SAP HANA Cloud Platform

Pre-packaged integration content hub in cloud –

“Discover, Configure, Manage”

Engineered for Cloud: Multi-tenancy, rolling software

updates, horizontal scalability. Subscription-based

usage

Strong focus on security including data isolation

Used by SuccessFactors, ARIBA, FSN etc.

Complementary offering to SAP Process Integration

Combines process and data integration capabilities

Open for partners – projects, content, connectivity etc.

Available as SAP HCI Application Edition (bundled

with SAP cloud apps.) & FSN

Partner reselling of SAP HCI Application Edition

Available as SAP HANA AppServices, Premium

Edition

New: SAP HCI Standard Edition, SAP HCI

Professional Edition

User Centric

On-Premise

Cloud 3rd Party

Clouds

Service Bus Capabilities

Subscription fee

Rolling Software Update

Managed on SAP Cloud

Development, Monitoring

SAP HANA Cloud Integration

SA

P S

olu

tio

n

Ma

nag

er

Multi Tenancy

Siebel … PeopleSoft Legacy

3rd Party On-Premise Solutions

ERP … CRM PLM

SAP On-Premise Solutions

Service Bus Capabilities

Product License

Content, Connectivity Extensions

nZDM for SP, EHP updates

Operated by Customers

Development, Monitoring

SAP Process Orchestration

SAP cloud solutions

People Customers Suppliers Money

Related Session: INT200 - Cloud Integration – An Update on Our Strategy

Integration of Data

15 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 16 Public

SAP HANA Cloud Integration How it compares with SAP Process Integration and Orchestration

HANA Cloud Integration

(HCI-PI)

SAP Process Integration & Orchestration

Deployment Cloud based service offering hosted by SAP

Responsibility of configuration & operations: SAP

On-premise installation in customer landscape

Responsibility of configuration & operations:

Customer

Supported scenarios Application Edition, Developer Edition, SAP HANA

AppServices Premium Edition, FSN

New: Standard and Professional Edition: “Unlimited” (any-

to-any) integration scenarios

“Unlimited” (any-to-any) integration scenarios

A2A, B2B, ...

License model Subscription fee Product license & annual fees

Architecture Virtualization, multi tenancy, data isolation

Automated failover

Rolling software update

Single tenant solution, no built-in virtualization

capabilities

Failover to be configured by customer

nZDM for SP / EHP updates

Prepackaged content Prepackaged content available for selected SAP Cloud

solutions

Prepackaged content available for a wide variety of

on premise SAP/non SAP applications

Operations Operations by SAP Cloud Managed Services

Integrated with Service Provider Cockpit

Local monitors

Operations by customer

Integration with SAP Solution Manager

Local monitors

Integration of Data

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cloud Integration Employee Central and SAP ERP Integration scenario

Employee Central SAP ERP PI

SFSF Adapter

Mini Master [Add-On]

Cost Center [Add-On]

Employee Central SAP ERP

Employee Data

Organizational Data / Reporting Line

Cost Center HCI

SFSF Adapter

Helpful Resources:

SAP Hybrid Scenarios Overview: http://service.sap.com/public/hybrid

Overview SAP Cloud Solutions: http://www.sap.com/pc/tech/cloud/software/cloud-applications/index.html

Related Session: INT160 - Integration of SuccessFactors Applications Using SAP HANA Cloud Integration

Integration of Data

17 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 18 Public

SAP HANA Cloud Integration Cloud Deployment Models

Talent Hybrid

Core HR

SAP ERP

Talent Solutions, Workforce Planning, Workforce Analytics

Full Cloud HCM

SAP ERP

Core HR (Employee Central) Talent Solutions Workforce

Planning and Workforce Analytics

Cloud HR

Cloud

Core HR

Side by Side HCM

Core HR

SAP ERP

Headquarters

Subsidiaries

Talent Solutions, Workforce Planning, Workforce Analytics

Cloud

Core HR

SAP HANA Cloud Integration

Integration of Data

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 19 Public

SAP API Management Benefits: Make Digital Access Simple, Scalable, and Secure

SIMPLE SCALABLE SECURE SIMPLE SCALABLE SECURE

API Provisioning &

Publishing

Discovery &

Consumption

Developer Services

Seamlessly scale to

billions of API calls

SAP HANA Advanced

Real-Time Analytics

Access Control

Role-Based Security

Full-Scale Auditing &

Monitoring

Integration of Data

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 20 Public

WEB

SAP® API MANAGEMENT

(on-premise and in-cloud)

Your World with SAP API Management

DEVICES ENTERPRISE

SOFTWARE SOCIAL

APPS

API SOURCES

HCI z NON-SAP

SAP HANA® CLOUD

PLATFORM

SUCCESS

FACTORS ARIBA®

NETWORK

C4C**

SAP® BUSINESS

SUITE

SAP®

GATEWAY

SAP HANA®

PLATFORM NON-SAP

SAP® PO

ON-PREMISE

HCI* HCI*

*SAP HANA® Cloud Integration

**SAP® Cloud for Customer

IN-CLOUD

Related Session: INT204 - Cutting-Edge SAP API Management Leveraging REST

Integration of Data

Cloud Offerings and challenges

Hybrid

On-Premise

Public Cloud

Example: SAP HANA Cloud Platform

Challenge: Management of extension and releases

Private Cloud

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 22

SAP HANA Cloud Platform – Overview

Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 23 Public

New Cloud Apps On-Premise Apps

ON-PREMISE

SOLUTION

Cloud Apps

CLOUD

SOLUTION

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Related Session: DEV102 - Build, Extend, and Run Applications with SAP HANA Cloud Platform

Related Session: INT101 - Integrate your existing systems and replicate data to HANA Cloud Platform

23 Public

Major usage scenarios

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 24

Buy or advertise & sell apps via

SAP HANA Marketplace

Runs in certified SAP Datacenters in

Europe, North America and Australia

Federated identity management via

SAP ID service or corporate ID providers

Connectivity service enabling

seamless integration with SAP and

other systems

Enterprise Service Levels with global

24x7 support and 99.9% availability for

platform

Built-in app lifecycle management for

seamless app update and

maintenance

Standards-based and native HANA

development and run-time

environment

Scalable Document Service for

managing unstructured data

Monitor, debug and profile apps

locally and in the cloud

Persistence service leveraging

the speed of SAP HANA

Platform capabilities (at a glance)

Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 25

Extensibility reality for SuccessFactors Employee Central SAP provides multiple options to extend your core functionality

Extend using configuration and rules engine UI

Host extensions within Employee Central

Use delivered objects to create extensions and logic

Build simple extensions that do not require coding

Automatically generates simple UIs to configure and manage objects

Develop complex extensions using Java and/ or SAP HANA native based integrated development environment

Host apps within SAP HANA Cloud Platform

Build engaging UIs for mobile or other channels

Extensions are free form but can be integrated using a variety of APIs

Access MDF as a shared service

SuccessFactors

Employee Central (EC)

SAP HANA Cloud

Platform (PaaS)

Metadata

Framework (MDF)

Extensions

Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 26

Extensibility Reality The SuccessFactors Extension Package

Harmonized

navigation and portal

runtime for extension

apps

Develop extension

apps using out-of-the-

box services for single

sign-on, theming, data

access (MDF),

storage, tooling,

mobile support, etc.

Extensions

Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 27

New Offerings on SAP HANA Cloud Platform

Geared to Realize Cloud-based SAP Fiori Application Scenarios

Develop lightweight UIs

HTML5 App Infrastructure

Integrate lightweight HTML5/JS/CSS-

based UIs to SAP HANA Cloud Platform

Decouple UI application lifecycle from

your on-premise backend

Use state-of-the-art development tools:

browser-based SAP River RDE for

SAPUI5 app development incl. Git

Repository

Realize internet-facing scenarios in the

cloud with services that minimize On-

Premise deployment needs

Experience SAP Fiori

applications

SAP Fiori, Demo Cloud Edition

Get free access to running SAP Fiori demo

apps and information

SAP Fiori, Trial Cloud Edition*

Connect SAP Fiori demo apps to your own

backend system

Adapt SAP Fiori demo apps to your needs

SAP Fiori-as-a-Service*

Productive usage: provide Fiori UI

infrastructure including SAP Fiori

Launchpad to your end-users, connected to

your backends *planned innovation

Try it in Hands-On Session DEV260: Unleash SAP Fiori-Like Applications to the Web on SAP HANA Cloud Platform

Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 28

SAP Fiori Trial* Experience on SAP HANA Cloud Platform

Behind the Scenes

SAP HANA Cloud Platform

Web client

Cloud Connector OData Protocol

*Planned Innovation H2/2014

Fiori

Trial Account

Fiori Demo Backend

ERP/CRM/SRM

SAP Internet Demonstration and

Evaluation System (IDES)

Customer Backend

ERP/CRM/SRM

Customer

Account Fiori UI Customizing

in Git repository

references Tools/Services

SAP Fiori Trial Landing Page SAP Fiori Apps

SAP River RDE

in-browser tool

UI Theme Designer

in-browser tool

uses

User

extends

with

explores

Dispatcher Service Serves UI resources from Git repository,

routes OData requests to backend systems

SAP Fiori UI

in Git repository

With SAP Fiori OData Backend

components, SAP Gateway and SAP

HANA Cloud Connector installed

Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 29 Public

Document Changes in a Request for Change in Solution Manager

Combine Cloud and On Premises

in one Request for Change

Normal / Urgent Change

– Regular maintenance, implementation projects,

and emergency changes

– Integrated with Transport Management System of

SAP NetWeaver

General Change

– Changes on Cloud Solutions

– Changes on IT Assets

– Not mandatory related

to any change project

Approve /

Reject Request Handover to

Execution

Process

Request

Requester Change

Manager

Approver Change

Manager

Create

Request for

Change

SAP ERP FI/CO

Related Session: ITM105 Change Control Management – Maximize the Value for Hybrid Scenarios

Management of extension and releases

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30 Public

Synchronize Maintenance Plans via IT Calendar

☁ Human Capital

Management

Talent

Management

V1

V2

Project New Release

Requests

for Change

On Premises SAP Cloud Platform

IT Calendar

Feature

Dependencies

Management of extension and releases

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 31 Public

On Premises SAP Cloud Platform

Manage Change: Change Landscape for Hybrid Solutions

☁ Requests

for Change

Development

Quality Assurance

Production

Quality Assurance

Production

Development

V2 active

V1 inactive

IT Calendar

IT Calendar

Management of extension and releases

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 32 Public

SAP HANA Lifecycle Management to Transport Developments on HCP

HANA Application Lifecycle Management

Tool to manage the lifecycle of

SAP HANA XS Applications

Product Management Capabilities

– Provides product management capabilities to

define and maintain products, delivery units

and packages for metadata setup for

SAP HANA content development

Transport Management Capabilities

– Provides transport management capabilities to

manage content changes between SAP HANA-

based systems

DEV PROD QA

HALM Information: http://www.saphana.com/docs/DOC-4668

Related Session: ITM162 Managing and Transporting SAP HANA Objects

Management of extension and releases

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 33 Public

Central Management of End-to-end Testing

Collect &

Assign

Test

Cases

Document

Business

Processes

Assign

Test-

Packages

to Testers

Generate

Test Plan

Document

Test

Results

Execute

Testing

SAP ERP FI/CO

Management of extension and releases

Cloud Offerings and challenges

Private Cloud

On-Premise

Public Cloud

Example: SAP HANA Enterprise Cloud

Monitoring Data, SLA and tickets

Hybrid

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35 Public

Private Cloud Managed Services SAP HANA

Enterprise Cloud

Innovate with the

Leader in

In-Memory

Transformation

One Stop Shop /

Closed Loop

Support

Build Your

Business

Innovation

Roadmap

SAP HANA

Related Session: ITM105 Accelerating your Business with SAP HANA Enterprise Cloud

SAP HANA Enterprise Cloud Building Blocks

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 36 Public

Assessment on technical aspects

for solution in scope with action

and transition plan

Assessment

Prepare the as-is solution and

execute the onboarding and

migration toward a standardized

offering in the SAP HANA

Enterprise Cloud

Onboarding

& Migration

Provisioning of cloud hosting

infrastructure with enterprise-

class Service Level Agreements

Cloud

Infrastructure

Provide application incident

support and monitoring with

agreed Service Level

Agreements

Application

Management

Cloud Start offering and Rapid Deployment Solutions available for accelerated deployment

SAP HANA Enterprise Cloud Managed Services and Application Management

Services are complementary to SAP Enterprise Support / Max Attention Service

SAP Managed Services ensure that the systems are up and running

SAP Enterprise Support / Max Attention Services ensure the flow of business processes

SAP HANA

Enterprise Cloud Powered by SAP HANA

SAP HANA Enterprise Cloud Fully Managed, Monitored and Maintained

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 37 Public

SAP HANA Enterprise Cloud Subscription Options – Cloud Simplicity drives Ease of Adoption

*) AMS: Application Management Services

Applications (BYOL)

SAP HANA

Infrastructure

Partial subscription

Applications

(new purch.)

SAP HANA

Infrastructure

Full subscription

Applications (BYOL)

SAP HANA (BYOL)

Infrastructure

Bring Your Own License (BYOL)

AMS* /

One-time services

Managed Service

AMS* /

One-time services

Managed Service

AMS* /

One-time services

Managed Service

Subscription

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 38 Public

Turnkey Solutions for SAP HANA Enterprise Cloud Accelerating and simplifying the journey into the SAP private cloud

Out of the box, ready to run

jump-start solutions

Providing a low risk, high value

starting point to innovate and

extend in the cloud

SAP Private Cloud Powered by SAP HANA

SAP HANA RDS INFRASTRUCTURE &

MANAGED SERVICES

AMS

Integrated cloud

Industry and line of business

Data center migration

Solu

tions for

SAP HANA in-memory computing

Cloud hosting infrastructure for productive or

non-productive landscapes in the required sizing

Managed services including database,

infrastructure and operating system

management

Pre-assembled SAP Rapid Deployment

Solutions optimized for SAP HANA Enterprise

Cloud to expedite implementation

Application Management Services (AMS)

Inclu

des

Related Session: ITM201 Bring Your Solution to SAP HANA Enterprise Cloud, Step-By-Step

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 39 Public

TURNKEY SOLUTION

SAP ERP Foundation Extension

For Net New Customer – Greenfield or Fresh Install

Entry point for entire Business Suite on SAP HANA Adoption (larger cloud footprints)

SAP HANA Live integrated; SAP Fiori integrated

SAP BW on SAP HANA (DB-Migration)

For installed base SAP BW customers: Database migration to SAP HANA, into the cloud

Pre-packaged Analytical content

SAP ERP on SAP HANA (DB-Migration)

For installed base SAP ERP customers

Database migration to SAP HANA, into the cloud

Incl. conversion of SAP R/3 4.6c customer

RATIONALE & SCOPE

SAP CRM on SAP HANA ‘plus’

Net New SAP CRM, for installed base SAP ERP customers

Incl. JAM, Cloud for Sales, Hybris, Fiori, Customer Engagement Intelligence

SAP HANA Live SAP HANA Live side-by-side in the cloud, for installed base Suite customers

Operational Reporting with SAP HANA Live directly from SAP HANA (w/o SAP BW)

SAP Insurance Addressing Mid Market Segment with integrated solution in Cloud

Integrated solution for Billing and Payments, with claims and policy insurance objects

Key LOB business processes provided; Health and Commercial General Liability

SAP SNC & Ariba

Network Integration

Increase SAP footprint at installed base customers by seamless integration

Collaborate immediately with all trading partners – activate not implement

Sourcing of indirect and direct materials by leveraging SAP ERP & Ariba out of the box integration

SAP Retail CAR

(Customer Activity Repository)

• Transforming the organization from product centric to customer centric

• Gain and capture insight on customer activities across channels and provide a foundation for holistic

consumer analytics & planning incl. demand prediction

Turnkey Solutions for SAP HANA Enterprise Cloud … putting you ahead of competition!

New

Solution

Solution

Relocation

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 40 Public

SAP Solution Manager Has Full Visibility of the Private Cloud

On Premises SAP HANA Enterprise Cloud

SAP Solution Manager Customer Network Segment

Dia

gn

ostics

Agent

CPU

Memory

File

system

SAP HANA Database

Logs

push

SLD Database Structure

Information

SLD Bridge Forwarding

Technical

Monitoring

Root Cause

Analysis

System

Monitoring

File System

Browser

LMDB

Availability

SAP Host Control

pull

pull

Admin

Network

SLD

VPN Tunnel

Related Session: ITM100: Holistic IT Management for Hybrid Cloud and On-premise Solutions

Monitoring Data, SLA and tickets

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 41 Public

SAP Solution Manager Supports Hybrid Solutions

Performance and Availability Management

End-to-End Measurement of Performance and Availability

based on recorded end user scenarios executed from

different customer locations towards the SAP Cloud.

Integration Monitoring

Tracking of all end-to-end message flow types

handled by SAP PI and support acknowledgements.

Exception Management

Retrieve exceptions from cloud based integration platforms

as SAP HANA Cloud Integration (SAP HCI) and Dell Boomi (utilized

for SuccessFactors) for centralized Exception Management

based on pre-defined Guided Procedures

EEM

Robot

Cloud

Related Session: ITM212 How to Operate SAP-Based Cloud Solutions with SAP Solution Manager

Monitoring Data, SLA and tickets

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 42 Public

Agenda

Why is “Cloud” a topic for SAP customers?

Cloud Offerings and challenges:

Integration of users and data

Management of extensions and releases

Monitoring of data, tickets,…

Known SAP Basis:

Integrated

Secure

SAP HANA based

Summary

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 43 Public

SAP Solution Manager 7.1 is the First Fully Verified ITIL Tool

IT Service

Management

SAP HANA

Enterprise

Cloud

End Users / Key Users

SAP ERP

SAP Solution Manager

Incidents,

Service

Requests, …

On-Premise Cloud and

BR/Ch.

Active Global

Support

SAP

Related Session: ITM215 IT Service Management Best Practices in SAP Solution Manager

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 44 Public

Secure & Compliant Infrastructure SAP HANA Cloud Platform runs in Secure & Certified Environments

Certified operations

World-class data centers

Advanced network security

Reliable data backup

Built-in compliance, integrity,

and confidentiality

ISO 27001

CERTIFIED

IT

Operations

1: certification for Germany-based SAP data center hosting SAP HANA Cloud Platform

2: formerly SAS 70 Type II

ISO 9001

CERTIFIED1

Quality

Management

BS25999

CERTIFIED1

High

Availability

GREEN IT

CERTIFIED1

Energy

Efficiency

International

Account

Regulations

ISAE3402

TESTIFIED2

SSAE16

TESTIFIED

44 © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Please see: http://www.sapdatacenter.com Interactive Website on Security @ Datacenter

and CIO Guide IT Security in Cloud and Mobile Environments

44 Public

© 2014 SAP SE or an SAP affiliate company. All rights reserved. Customer 45

SAP Cloud powered by SAP HANA

SAP HANA

SAP HANA Enterprise Cloud SAP HANA Cloud Platform Line-of-business apps

Private cloud Public cloud

Managed-cloud-as-a-service Platform-as-a-service Software-as-a-service

Customer systems

People Customer

Common infrastructure (servers, network, storage, …)

On premise

SAP HANA Any DB

Core applications Next-generation applications

SAP Business Suite

SAP Business

Warehouse

SAP HANA data mart

… Build Extend Run applications

Finance Supplier

Collaboration: SAP Jam + Ariba

Infrastructure

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 45 Public

New and innovative business processes (integrated)

Related Session: TEC101 SAP HANA Road Map

Important Information: SAP HANA Cloud Options: http://www.saphana.com/community/cloud

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 46 PUBLIC This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP HANA Platform Cloud Enablement - Vision

Efficient for Consumers && Cloud Providers

• Increasing efficiency, easing access for mobile workers and improving the ability to innovate, SAP HANA targets for best possible support of Cloud deployment, Cloud consumption and Cloud applications. Providing a high class developer experience for building SAP HANA Platform based cloud applications and support of SAP HANA Platform bases SaaS solutions and extensions, SAP HANA Platform is the platform of choice.

• The support of SAP HANA platform virtualized adds additional flexibility, elasticity, scalability and cost-effectiveness in datacenter operation. In conjunction with high class SAP LM tools, as well as support for open standards like CloudFoundry and OpenStack, the SAP HANA Platform is perfectly manageable in public, private or hybrid Cloud environments.

• SAP HANA is the optimized platform for all SAP owned SaaS and PaaS offerings, as well as a wide variety of PaaS and IaaS platforms in the industry

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SAP HANA Platform Cloud Enablement - Outlook

Cloud Capabilities

SAP Business Application Platform (by Layer)

Cloud

Management*

(account mgmt,

services mgmt,

metering,

billing,

…)

Infrastructure

Deployment**

SAP HANA optimally supports

Cloud applications Cloud Development – Extension Platform – SAP PaaS

– SAP SaaS

SAP HANA is “made for Cloud”

and perfectly manageable in the

Cloud Cloud Data Center Management compatible –

CloudFoundry – OpenStack – Cloud Security –

Scalability – Multi-Tenancy – Private Cloud

plug’n’play – License Model - Virtualization

SAP HANA is massively

available in the Cloud Available on all major platforms – Virtualized

Developer Experience SaaS PaaS

* with CloudFoundry ** with OpenStack This is the current state of planning and may be changed by SAP at any time.

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SAP Cloud Powered by SAP HANA Which cloud offering is suitable for me?

Simplify consumption with SAP Cloud powered by SAP HANA

But how much will you standardize?

Commodity

Standardization Ownership

Customization

On Premise – private cloud Managed-Cloud-as-a-Service (HEC) Platform-as-a-Service (HCP) Software-as-a-Service

Dedicated to One Customer Dedicated to One Customer Shared development + runtime infrastructure,

dedicated HANA per customer (planned:

shared)

Many Customers (Multi-Tenancy)

Customer has System Governance Customer has System Governance SAP has Platform Governance SAP has System Governance

BYOL Bring-Your-Own-License + Subscription Subscription Subscription

Highly Flexible Flexible Standardized Platform, custom apps Highly Standardized Apps

Modifications allowed Modifications possible Modify applications, platform not modifiable Modifications via PaaS / HCP

Different Software Release Levels Different Software Release Levels Same Platform: standardized set of HANA

versions available

Applications: Same Release Levels

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The right mix (On Premise – Hybrid – Cloud) Custom built roadmap to business innovation on HANA

Run SAP Solutions

on SAP HANA

Build or deploy your own solutions

on SAP HANA

Maintain all within your firewall

Upgrade or leverage existing

infrastructure

On Premise

BA

BW

Bus.

Suite

3rd

Party

Apps

Leverage SAP Cloud

Migrate some solutions to the cloud

Merge data in cloud data marts

Utilize new SaaS apps in the cloud

Deploy via SAP HANA Enterprise Cloud or public

cloud

Hybrid (with managed Cloud)

SuccessFactors Ariba

Build, Run, Deploy all

Applications in the Cloud

Migrate or build new applications in SAP

Cloud powered by HANA

Simplify landscape

Enable faster innovations

Cloud

Examples for “pay per usage” of software and resources in Cloud: • Trial and PoC cloud versions: Keep and use productive, when you like. Delete, if not!

• Add and remove computing resources as you need.

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SAP Cloud and SAP HANA based Landscapes

On-Premise

Public Cloud

Example: SAP HANA Cloud Platform Example: SAP HANA Enterprise Cloud

SAP HANA based / Secure / Integrated

Integration: User, Data and Process

Management of extension and releases Monitoring Data, SLA and tickets

Private Cloud Hybrid

SAP Cloud portfolio ( Example: SAP SuccessFactors)

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SAP Cloud and SAP HANA based Landscapes - Summary

For SAP On-Premise it is pretty simple to use Cloud solutions on SAP HANA technology

SAP On-Premise Customers are already familiar with most of the tools for the secure

integration and monitoring of SAP Cloud Solutions

SAP Cloud solutions offer a great possibility to extend existing On-Premise landscapes in

technical and solutions dimension to the cloud.

Get in the driver seat for your lines of business to use cloud solutions!

Use your advantages of SAP knowledge!

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SAP d-code Virtual Hands-on Workshops and SAP d-code Online Continue your SAP d-code education after the event!

SAP d-code Online

Access replays of keynotes, Demo Jam, SAP d-code

live interviews, select lecture sessions, and more!

Hands-on replays

http://sapdcode.com/online

SAP d-code Virtual Hands-on Workshops

Access hands-on workshops post-event

Starting January 2015

Complementary with your SAP d-code registration

http://sapdcodehandson.sap.com

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Further Information

SAP Education and Certification Opportunities

Enroll to various courses on openSAP: https://open.sap.com/courses

Try Out Today For Free: http://hanatrial.ondemand.com

www.sap.com/education

Watch SAP d-code Online

www.sapcode.com/online

SAP Public Web

Overview SAP Cloud Solutions: http://www.sap.com/pc/tech/cloud/software/cloud-

applications/index.html

SAP Hybrid Scenarios Overview: http://service.sap.com/public/hybrid

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TEC200.

Thanks for attending this SAP TechEd && d-code session!

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Contact information:

Holger Faulhaber

P&I Market Introduction, Product Management & Customer Services

SAP SE I Dietmar-Hopp-Allee 16 I 69190 Walldorf I Germany

mailto:[email protected]

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