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The Chronicles of the Lion: Agile/Scrum DevOps Squads/Chapters/Tribes Ingrid Algra , Jan-Joost Bouwman New York 12 October 2015

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Role of IT changes from service to strategy driving

Clear and easy Today straight through processing enables ING to deliver a 5 min instantaneous offering

Anytime & anywhere Today internet & mobile enable ING´s customers to do their banking 24x7 via Mobile or the internet

Empower Today CRM and predictive banking solutions enable ING to focus on helping customers to understand their future prosperity

Keep getting better Agile development methods have enabled ING to constantly deliver new value to our customers

Market leaders Benelux

Growth markets

Commercial Banking

Challengers

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World map

• Proces Owner Change Management • DevOps Community manager @ ING • Background in Operations and Processes • 15 years of experience in IT

• IT Chapter Lead • Integration layer girl • Background in managing IT Processes • 15 years of experience in IT

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a little bit about us

Jan-Joost Bouwman Ingrid Algra

Challenges

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Challenges Aspirations

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Challenges Aspirations

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Three phases of Agile

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Chronicles of way of working

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Chapter 1: Introduction of Agile/Scrum

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Chapter 1: Introduction of Agile/Scrum

Start 2011

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Chapter 1: Lessons Learned from Agile/Scrum

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Chapter 2: Introduction of DevOps

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Chapter 2: Introduction of DevOps

Start 2013

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Chapter 2: The importance of CLAMS in DevOps

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Chapter 2: Lessons Learned from DevOps

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Chapter 3: Introduction of Squads, Chapters and Tribes

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Chapter 3: Introduction of Squads, Chapters and Tribes

Start 2015 Taking Agile to the next level Business and IT together in a Tribe

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Chapter 3: Lessons Learned from Squads, Chapters and Tribes

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Next steps

Improving way of working based on lessons learned

Thank you @ingridweij

@JanJoostBouwman

visuals by Isabelle Hörl: www.isabellehorl.com | @IsabelleHorl

we are hiring!

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