1Company Proprietary

Americas South Asset Management

2006 Contractor Kick-Off Meeting February, 2006

“Incident Management Process Review - Rules of Engagement -”

2Company Proprietary

Recordable Incidents

The ExxonMobil Safety-Reporting Guidelines are based on the regulations of the U.S Occupational and Health Administration (OSHA).

“Work-related” injuries/ illnesses (on employees/ stewardable contractor, at Company premises) are recordable if they involve one or more of the following:

•Death

•Day(s) away from work

•Restricted work or transfer to another job

• Medical treatment beyond First Aid

•Loss of consciousness

•A significant diagnosed injury or illness.

Lost Time Incident/ Illness (LTI): Any work-related injury/ illness, including a fatality, that results in at least one lost workday after the day of the incident.

Medical Treatment Injury/ Illness (MTI): Refers to the management and care of a patient to combat disease or disorder.

Restricted Work Injury/ Illness (RWI): Results in an individual being unable to perform 1 or more of the routine functions of his/ her job.

Note: Total Recordable Incidents/ Illnesses =TRI

3Company Proprietary

Reactive

Pro-active

Hazard Spots (Questionable Items)

Near Loss Incidents.

Restricted work

Medical Treatment

Other Lost Time 011

4495028

Fatalities1

4Company Proprietary

FACTS

1. The ExxonMobil Safety-Reporting Guidelines are based on the regulations of the U.S Occupational and Health Administration (OSHA).

2. The following would not be First Aid Treatment, it would be considered Medical Treatment Injuries (MTI), per OSHA Standards:

First Aid Treatment First Aid – specified list

1. Using a nonprescription medication at nonprescription strength.

2. Cleaning, flushing or soaking wounds on the surface of the skin.

3. Using wound coverings such as bandages, Band-Aids™, gauze pads, etc.; or using butterfly bandages or Steri-Strips™.

4. Using hot or cold therapy (e.g. compresses, soaking, whirlpools).

5. Using any non-rigid means of support, such as elastic bandages, wraps, non-rigid back belts, etc.

6. Using temporary immobilization devices while transporting an accident victim (e.g., splints, slings,neck collars, back boards, etc.).

7. Drilling of a fingernail or toenail to relieve pressure, or draining fluid from a blister.

8. Using eye patches.

9. Removing foreign bodies from the eye using only irrigation or a cotton swab.

10. Removing splinters or foreign material from areas other than the eye by irrigation, tweezers, cotton swabs or other simple means.

11. Using finger guards.

12. Using massages.

13. Drinking fluids for relief of heat stress.

14. Preventive use of Oxygen in ABSENCE of symptoms.

3. In earlier years, injuries where medical "glue" had been used were considered as first aid incidents. Based on the change in the OSHA Standard, the use of “glue” is now classified as a Medical Treatment Incident (MTI).

5. Injured personnel must receive adequate type of treatment, as per the severity of the injury:

Medical treatment should be administered only by trained professionals.

First Aid treatments applied at the job sites should only include the following:

Any medication at prescription strength. Any immunizations (besides Tetanus). Wound closing devices such as sutures,

staples, tapes/glues, etc. Devices with rigid stays or other systems

designed to immobilize parts of the body. Procedures involving the excision of the

outer layer of skin. Physical therapy or chiropractic treatment.

5Company Proprietary

ReportingReporting

Incident/Incident/Near MissNear Miss

ImplementImplementCorrectiveCorrective

ActionsActions

Share LearningsShare Learnings

NotificationNotification- manage incident- classify incident - communicate to management- notify regulatory/gov’t parties

Secure Secure the Site & People the Site & People

INCIDENT MANAGEMENT INCIDENT MANAGEMENT CYCLECYCLE

Investigation Investigation & Analysis& Analysis

Analyze trendsAnalyze trends

PREVENTSPREVENTS

Incident Management Process

Note: Must “report” all incidents, and must ”record” only the recordable incidents according to the ExxonMobil Safety-Reporting Guidelines.

6Company Proprietary

Rules of Engagement (Minimum Requirements)

The following Rules of Engagement describe the minimum requirements to handle Corporate Recordable Injuries (Medical Treatment and more serious).

However you are strongly encouraged to apply the same promptness in contacting ExxonMobil by phone, every time a person is involved in a minor injury (first aid) or a near incident with high potential.

High Potential means - people could have been injured or the environment damaged.

7Company Proprietary

For Everything beyond First Aid (CORPORATE RECORDABLE):

1. Get help immediately (secure personnel and site).2. Provide care for injured, arrange for transportation to doctor/hospital.3. IMMEDIATELY CALL next higher level of supervision for assisting in incident

management and communication.4. Contractor Site Supervisor or designee must accompany the injured worker to

the doctor or hospital.5. Establish contact between the health provider and ExxonMobil Medical and

Occupational Health (MOH) or third party doctor designated by MOH.

Rules of Engagement for Managing Contractor Incidents

Note:

The objective of accompanying the injured is to facilitate communication between the injured or ill person, the health provider, ExxonMobil MOH, and site management, in order to ensure appropriate care is provided.

Make sure local ExxonMobil MOH Contact info is available and communicated to the person accompanying the injured.

8Company Proprietary

6. Supervisor must ensure that the health provider is aware of the possibility of prescribing light duty if:– The injured person is unable to return to work.– The health provider establishes the need for work restrictions. Once lost time has been incurred, i.e. worker does not show up the

next day, the classification cannot be changed any more.7. A clear understanding of limitations must be obtained before the injured is

sent home by the health provider or returns to the workplace, to ensure the person is not placed at risk for additional injury or complications.

8. Supervisor must maintain constant communication with the injured to monitor recovery.

Rules of Engagement for Managing Contractor Incidents

ExxonMobil MOH Contact must provide assistance or consult with the health provider to understand the extent of injuries and physical limitations relative to work

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For all cases, the Contractor Supervisor:1. IMMEDIATELY CALLS appropriate ExxonMobil Project Manager and reports

incident.2. Obtains information (pictures, statements, etc.) for Incident Report &

Investigation. Completes incident description/information.3. Issues by next business day (above First Aid), a 16-Point Report and sets up

a meeting or teleconference to review it with:– Contractor(s) or person(s) involved in the incident.– ExxonMobil Project Manager.– ExxonMobil SHE Coordinator.– ExxonMobil Country, Cluster or Zone Management*(*) Management participation depends on severity of the incident. See

Incident Responsibility Matrix.4. Selects employees for Investigation Team. Initiates investigation process.

Rules of Engagement for Managing Contractor Incidents

Incident reports must be factual and must include supporting documentation i.e. pictures. Timeliness & Quality of the reports is vital.

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Incident Classification

• Incident classification is not an easy exercise and the final classification is ExxonMobil’s call

– Gather the facts early– Involve the SHE Coordinator in determining the classification– Seek advice from ExxonMobil MOH where required

• Become familiar with these rules– Ability to work prevails over willingness– Restricted work should always be considered as an option– Pre-existing medical conditions aggravated by work need proper medical

assessment

THE KEY TO MANAGING INCIDENT CLASSIFICATION IS OBTAINING ALL THE FACTS AS EARLY AS POSSIBLE