Surveillance at workplace

You Are Being Watched

General principles for surveillance policies

1. Openness2. Consent3. Consultation4. Private spaces5. Proportionality

Types of surveillance

Overt surveillance

Covert Surveillance

Methods of Surveillance

Telephone tapping 

Video facility

To collect location

data

 Telephone surveillance

 Biometric surveillance

Technologies that measure and analyze human physical and/or behavioral characteristics for authentication, identification, or screening purposes.

physical characteristics -fingerprints, DNAbehavioral characteristics - a person's manner

of walking or voice

Corporate surveillance

Monitoring of activities within a business or within the industry associated with that

business.Monitoring of a person or group's behavior by a

corporation

Methods of Surveillance

Internet Surveillance

This surveillance monitor the employee internet activities. For this most of companies use spy ware & cookies.

Video Surveillance

Through this surveillance monitor the employee workplace activities.

In here video cameras connectingWith recording device use. There are Many uses of these surveillance.

Computer Surveillance

This surveillance monitor the data and e maila through a softwares such as the FBI's Magic Lantern and CIPAV.

There are uses of this surveillance such as, Preventing excessive personal use of computers, Protecting security of computer system from external threats,Blocking Spam e-mails.

The way in which Workplace Surveillance is regulated.

Sri Lankan Situation.

Regulations in other countries.‘Workplace video surveillance Act’ 1998 in New South Wales.

‘Workplace Privacy Act’ 2011 in Australia.

Regulatory requirements.

Covert Surveillance.Reasonable suspicion.Unlawful Activity.Should exclude the areas where there is a

heightened expectation of privacy (rest rooms, wash rooms, bed rooms etc.)

Violation of the rules in the act by an employer is a ‘Criminal Offence’

Tracking employees inside the workplace.Access cards.Optical surveillance devices.Internet, email tracking.Telephone tracking.

Tracking employees outside the workplace.Vehicle tracking (GPS).Mobile phone tracking.

Advantages of workplace surveillance

Increase productivityEnsure workplace safety and security Ensure implementing smoothly Reducing exposure to liability riskcontrol the cost. Eliminate leaking of confidential

Disadvantages of workplace surveillance

Distrust and resentment.

High cost Difficult to protect Employee privacy

Where we use surveillance at workplace

Practical examples from

Examples from Logiwiz Telephone calls Monitoring

E-Mail Monitoring

CCTV Monitoring

Examples from Logiwiz - ContWeb Browsing Limitations

Location Monitoring

Monthly Night work Roster

Practical Issues of surveillance

Mass surveillance limited personal, social, political freedoms.

surveillance create in everyone a feeling of always being watched

Civil rights groups and privacy groups oppose surveillance as a violation of people's right to privacy.

How HR Manager can intervene in surveillance

HR Manag

er

Reduce conflicts

Develop a

Surveillance

Policy

Create a protectiv

e atmosph

ere

Create awarene

ss

Thank You