Why Business Email Etiquette is Important?

Everyone likes a person who behaves politely, have basic manners and etiquettes; it makes life easy and pleasant for each one of us. Business email etiquette is no exception. Since the time email was appeared it has made our life simple as it’s an immediate medium.

There was a time when for business communication we had to write long letters, get it print and then deliver it personally. Sometimes need to send it through post and get into tedious process. But during that time, because of long procedures we used to spend time in writing proper letter with correct punctuation. On the other hand, Email needs no stamp, no postal address but just a click!

Today, we send mails to employees, employer for small needs but along with this we should understand the need of business email etiquettes. Email is faster technology which gives us time to be more efficient and productive. Email serve as a platform which can either make or break your business, it helps in building trust and confidence. So, while writing business emails we should keep some points mentioned in below Slides:

Subject: Subject should be clear and brief.

Level of formality: Business mails are formal in nature, we should also use company letterhead all the times so as to create brand image.

Addressing: we should address respective person with highest level of courtesy.

To, From, Cc, Bcc should be written carefully.

Formatting should be done properly.

Attachments should be made for references.

We should enclose previous emails conversation.

Signature should be proper and should limit to maximum 5-6 lines

Today businesses are taking conscious effort in improving their communication; many businesses also get into email etiquette training exercises with their employees so that each time they communicate they do it effectively. These exercises also ensure that your brand is crated each time you write mail.

When it comes to business, being professional and courteous at the same time is the priority and email serve as the best medium to deliver it with style!

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