What’s on in November?APAC CSG Customer Events

• Ask Salesforce Anything: Every Wednesday (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

• Ask Salesforce Anything (Chinese) : Every 2nd Tuesday @10:30am CN

• Welcome Webinar: 1st and 3rd Monday (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

• Email Marketing Made Easy with Marketing Cloud Automation Studio: Nov 18th (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

• Virtual Circles of Success: Tuesday’s (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

• November 10th: Chatter to Increase Employee Productivity

• November 24th: 7 Principles of Success with Salesforce

• Getting Started Series: Attend or watch the videos and attend “Ask Salesforce Anything” to ask questions

• Premier Adoption Series: Attend or watch the videos and attend “Ask Salesforce Anything” to ask questions

• Introduction to Premier Success Plans : 1st Tuesday (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

• Maximising your Premier Success Plan : 2nd Tuesday (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

• Introducing Salesforce Accelerators: Every Thursday (@2pm SYD, @11am SNG, @8:30am IN, @4pm NZ)

Webinars

All Customers:• Welcome Webinar:

• For customers that are new to Salesforce. They will learn how to access support, training and success resources• Getting Started Series:

• For all new customers/admins. A how to series to get off to a great start and fast track deployment and admin of Salesforce• Ask Salesforce Anything:

• For all customers. Do they have questions? Our live Salesforce experts have answers! Open forum format• Virtual Circles of Success:

• For all customers. This is an interactive and unscripted, small group clinic, with other Salesforce customers focused on adoption-related topics.

• Introduction to Premier Success Plans:• Prospective Premier customers can join this webinar for an overview of features and benefits of Premier Success Plans

Premier Customers:• Premier Adoption Series:

• For Premier customers, post implementation phase, a how to series focused on getting the most value out of Salesforce• Maximising your Premier Success Plan:

• For Premier customers. Webinar to cover how existing Premier customers can get the most value out of their Success Plans• Introducing Salesforce Accelerators:

• For Premier customers with points this is the fastest way to get to know accelerators. We’ll explain how to use Accelerators to achieve business goals and get the results customers want

Glossary of Webinars