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What must we invent for tomorrow? Five critical forces that will challenge the U.S. learning community (and perhaps yours) to innovate for the future EDEN 2009 Annual Conference 10-13 June 2009 Gdansk, Poland Nicholas H. Allen, DPA Provost Emeritus & Collegiate Professor University of Maryland University College [email protected]

What Must We Invent for Tomorrow? Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

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Page 1: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What must we invent for tomorrow?

Five critical forces that will challengethe U.S. learning community (and perhaps

yours) to innovate for the future

EDEN 2009 Annual Conference10-13 June 2009Gdansk, Poland

Nicholas H. Allen, DPAProvost Emeritus & Collegiate ProfessorUniversity of Maryland University College

[email protected]

Page 2: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

A Changing World

What will shape U.S. Higher Education in the next 10 to 15 years?

What will be the impact on our Higher Education Institutions: Especially those serving “non-traditional” students?

What must we invent to meet these challenges?

Page 3: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Forces of Change in the U.S.

1. Acute national need2. Critical demographic shifts3. Continued, rapid change in technology4. Intense competition5. Growing regulatory pressure for

accountability and results

Page 4: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

1. National Need

Demand for tertiary education in the U.S. will come from four sources: Traditional baseline growth patternsThe shift to non-traditional studentsNational goals in response to global

competitionRising social expectations: tertiary

education will be a universal requirement

*IES National Center for Educational Statistics, Sep 2008

Page 5: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Baseline Growth Patterns

Baseline enrollment growth at U.S. post-secondary, degree-granting institutions will continue over 2006-2017: Projected: +13% (20.1M students)Average annual growth: 1.18%Down from 1.64% over 1992-2006But still healthy based on historical patterns

of attendance

*IES National Center for Educational Statistics, Sep 2008

Page 6: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

National Need: 2006-2017

The Baby-Boom Echo Generation moves on: Age: 18-24 +10% 25-34 +27% 35+ + 8%

Level: UG + 12% G + 18% Prof + 22%

*IES National Center for Educational Statistics, Sep 2008

Page 7: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Shift to Non-traditional StudentsTraditional students get the attention:

18-22 years oldFull-timeResiding on campus

But, of 17 million students enrolled in post-secondary education in 2006: Only 16% fit the definition for traditional

students*

*Stokes, Peter J.; Hidden in Plain Sight, Eduventures Issue Paper to The Commission on the Future of Higher Education, 2006.

Page 8: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Shift to Non-traditional

Real change has already taken place:58% aged 22 +40% 25 or older40% studying part-time40% at 2 year schools*

Future growth will continue to be driven by non-traditional student patterns

*Stokes, Peter J.; Hidden in Plain Sight, Eduventures Issue Paper to The Commission on the Future of Higher Education, 2006.

Page 9: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

National Attainment Goals60-75% of fastest growing jobs in US

require education at associate level or higher*

Yet compared to other OECD nations, the U.S. ranks:11th in entry rate to a tertiary degree15th in tertiary graduation rates (1st in 1995)18th in tertiary science graduates per

100,000 employed 25-34 year olds**

*US BLS, Occupational Outlook Handbook, 2008-2009**OECD, Education at a Glance, September 2008

Page 10: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

National Attainment Goals

Fewer than 40% of U.S. working age adults (25-65) have a tertiary degree (2006)

Nine OECD nations have set attainment goals of 55% by 2025

The President and national foundations have called for the U.S. to meet or exceed this goal

To match 55% attainment, U.S. degree production must increase by 40% (16M graduates) over the period 2005-2025.*

*NCHE, Adding it up: State Challenges for Increasing College Access and Success, November 2007.

Page 11: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Rising Expectations

Cross cultural belief: education offers hope for a better job, life, and role in society.

Education is becoming accepted as a human right (Spellings Commission: Every citizen shall have the opportunity to earn a degree.)

Universal participation in a post-secondary degree will become a 21st century requirement

Page 12: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

National Need: Impact

The U.S. faces unprecedented need to expand capacity and raise attainment rates of a tertiary degree

Opportunities will abound for both for-profit and not-for-profit providers to fulfill this need

Cutbacks in public funding may limit expansion in traditional public institutions

This need cannot be fulfilled through traditional bricks and mortar expansion

Page 13: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

2. Major Demographic Shifts (U.S.)

The emerging Hispanic & immigrant population

The arrival of “The Third Age” (55-79) and “Encore Careers”

Page 14: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Hispanic & Immigrant GrowthProjected U.S. population growth between

2005 and 2050:* 296 to 438 millionForeign born residents will double to 1in 5Whites drop to 47%Blacks remain at 13%Asians grow to nearly 10%Hispanics will represent nearly a third

*Pew Research Center, 2008

Page 15: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Hispanic & Immigrant Growth

By 2022 half public high school graduates will be minorities with Hispanics making up a fourth:*

*Western Interstate Commission for Higher Education

Page 16: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Impact

Projected Enrollment Increases in Degree-Granting Postsecondary Institutions 2006-2017Whites 5%Blacks 26%Asian 26%Hispanic 39%

*IES National Center for Educational Statistics, Sep 2008

Page 17: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

The Third Age: Tsunami

Over 80 million “Boomers” born between 1945-1965 reach retirement in next 20.First to reach partial retirement (62): 2008First to reach full Social Security ret.: 2012Last Boomers to reach age 85: 2051

By 2030, over 20% of the U.S. will be 65 or older (70 million).*

*ACE, Older Adults & Higher Education, 2007

Page 18: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Third Age: Longevity Revolution

1950 2001

Average Retirement Age: 68Life Expectancy: 68

62

78+

Page 19: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

The Third Age Will Continue to Work

In 2004, 54.2 million adults in the U.S. were between 55-79.

By 2014, 41% of those ≥ 55 will still be in the work force.*

66% of those now 50-59 plan to keep working

70% of those 50-70 plan to work at least part time**

*Met Life Foundation & Civic Ventures survey,2005; **Merrill Lynch Survey

Page 20: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Why They Won’t Retire?

Fear of outliving incomesUnable or don’t want to continue current

careers, but want or need to workNew career interests; desire to

contribute to something of value; new directions

Self fulfillment.

Page 21: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Changing Demographics: Impact

No industry ignores demographic shifts that each represent 20% of the national population.

Future tertiary student populations will be highly diverse in terms of: Age Ethnic/cultural background Previous educational experience Degree of preparation Economic status Technology fluency

Page 22: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Changing Demographics: Impact Additional pressures will be placed on HE to

respond with programs and services that help these students succeedMany will come underprepared from

previous educational experiencesMany will be F-Gen learnersThird Agers will need support services and

programs tailored to their needs No one-size approach in delivery format,

support services, or pedagogy will fit all.

Page 23: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

3. Technology Shift:

Pervasive growth of online education, especially in the non-traditional market

Interoperability revolutionBreakthrough innovations in key

educational applications and hardware, especially mobile devices.

Impact of Web 2.0+ technologies on pedagogy, access to content, & services

Page 24: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

The Online Delivery Revolution

From 2002 to 2007 online enrollment grew at an annual compound rate of 19.7 % (versus 1.6% for all HE)

By fall 2007, 21.9% (3.9 million) of all HE students took at least one online course*

By 2020, half of all learning may be online**

*SLOAN-C, Staying the Course, Nov. 2008; **Draves & Coates, Nine Shift (2004)

Page 25: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Interoperability Revolution

Increasing importance and use of standards so different technology systems, sites, and widgets can interact

Quiet but pervasive change in way that different technologies now fit together invisibly at the user level

Unparalleled access to micro and meta content and immediate functionality

Page 26: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Breakthroughs in Key Applications

E-reader technology (e-paper and e-plastic)

iPhone Web-in-the-hand connectivityWithin 5 years the typical mobile will

have the computing power of today’s PC Impact: M-learning explosion:

Page 27: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

E-reader ApplicationsMay 6, 2009 7:46 AM PDT Amazon's big-screen Kindle DX

makes its debut

Page 28: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

E-reader Applications

Wednesday, May 27, 2009Plastic Logic's Touch-Screen E-

Reader

Page 29: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

The Web 2.0 Revolution

Internet: evolving from two dimensional theatre to a multidimensional cyber sphereThe network IS the platformUsers add valueDatabase gets better the more people use itNetwork is about getting the right

information when you need it

Page 30: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Web 2.0 Culture:

Openness as hallmark

Open source and open content

Micro content Metadata Users in charge Cloud compting

Collaboration Swarm intelligence Social networking Networks of

networks Spontaneity Dynamic,

continuous change

Page 31: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Traditional Delivery Models

Page 32: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Transition

Page 33: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Asynchronous

Different

Synchronous

• ITV• Live Telecourses• IVN• Audio/Video Conferencing

• Correspondence -Print Based -Audio/Video Tapes• Voice Mail• Online/WWW

Time• Classroom • Face to face (f2f)

Same• Computer Lab• Libraries

Place

Same

Different

TimeThe Future

Page 34: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Technology ImpactTechnology systems will enable HE

institutions to provide mass access to quality education at affordable costs

Web 2.0+ technologies have the potential to change the classroom and learning opportunities as never before imagined

Open content offers access to rich learning resources not before available to many institutions and students

Page 35: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

But:

Institutions will need to carefully assess which of these new technologies and approaches will be effective as opposed to fads

Faculty will need to master basic Web 2.0+ technologies or become irrelevant

Faculty roles in the classroom must change from transferring content to transferring wisdom.

Page 36: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

4. Competitive PressuresCompetition for the non-traditional

student will intensify from both for-profit and not-for-profit sectors Supply may actually outpace demandOnline delivery will enable competitors to

leap over geographic/regulatory boundaries Online growth will come from schools that

are well established and fully engaged*

*SLOAN-C, Online Nation, October 2007

Page 37: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Increasing Competition

Private for-profit institutions are growing online enrollments 5 times the rate of public and private non-profit schools (2002 – fall 2006)* Public: 59%Private NFP: 49%Private FP: 340%

*SLOAN-C, Online Nation, October, 2007

Page 38: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Competitive Pressures

Earlier approaches to positioning and differentiation based on convenience and scheduling alone will not be enough

Higher education institutions will need to take a “student centric” approach to attract and keep more students

Institutions will need to move from “rhetoric toward evidence based marketing”*

*Eduventures, February 2006.

Page 39: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Competitive Impact Front door recruiting and admissions systems

will become integrated with other institutional systems to reach prospective students

Student success may become a competitive differentiator

Student retention and persistence programs will take on strategic importance

Early warning systems will become critical tools of retention

Page 40: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Competitive ImpactHigher education institutions will need to

use the new technologies combined with process re-engineering principles to:Wrap student support and engagement

systems around academic programsGather critical operating metricsScale delivery of programs and servicesMass customize

Page 41: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

5. Regulatory Pressures

Issues of cost and accountability will continue to demand attention

Higher education will need to take charge of these issues or other interests will.

Page 42: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

AccountabilityHigher education: an industry focused

too much on inputs and process, and too little on results

Rising costs, public pressure, and increasing political concerns over “value for the money” will continue to push institutions toward a focus on results especially mastery of basic skills.

Page 43: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Increasing costs

Note: % growth in current dollars

Source: CNNMoney.com Aug 22, 2008 from Bureau of Labor Statistics

Page 44: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Accountability

Little more than half of all students enrolled in four years programs will graduate in 6 years*

Student Retention if not addressed will become an explosive issue

Large numbers of F-Gen and low income students will accentuate the problem

Solutions will require “intentional” interventions designed into new student and enrollment management systems

*American Enterprise Institute, 2009

Page 45: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Higher Education Opp. Act 2008Increased regulation & reportingAssessment of student achievement

remains with institutions and accreditors:But will not go away

Continued focus on: accessibility, affordability, accountability

Renewal in 5 years; renewed attention in two depending on progress

Page 46: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Regulatory Impact

Retention and persistence strategies will take on critical importance with increasing numbers of low income and first degree seekers

Non-traditional education programs will need to be creative in designing front door systems that help students stay connected and succeed

If higher education does not address this problem others will solve it for us

Page 47: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent for the Future

1. Scalable distance education programs that use technology and systems tools wisely to:

Dramatically expand capacity Increase access Reduce per student costs

[Now is the time for ODL to fulfill its potential and its promise in the U.S.]

Page 48: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent:

2. Technology driven, scalable support systems, wrapped around academic programs and mass customized to:

Make students part of the learning community

Address individual student needs Enable students to succeed

Page 49: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent3. “Intentional” persistence programs

designed around academic programs and services to address the needs of high risk students:Front door systems that focus on individual

students early in their academic experience Early warning systems that intervene before

too lateClear paths through the curriculum

Page 50: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent

4. Data-driven research that enables institutions and faculty to assess the impact of new educational technologies, Web 2.0+ tools, OER, & delivery formats on: CostsEfficiency of learningStudent learning outcomesFaculty productivity Institutional effectiveness

Page 51: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent?

5. OER tracking systems that help faculty (and students) become aware of high quality resources that are appropriate to:The subject and pedagogical context of a

particular course or programAn individual student’s needs

Page 52: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent?

6. Professional development as a condition of employment for faculty to: Enable mastery of Web 2.0+ technologiesFacilitate moving from roles of transferring

content to ones of transferring wisdom

Page 53: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We Invent?

7. Technology driven processes that reengineer and integrate institutional academic and administrative systems effectively to:Raise institutional productivityLower the cost per student Support delivery of high quality programs

Page 54: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

What Must We invent

8. Realistic and systemic approaches to learning outcomes assessment: to assure students achieve or exceed

baseline knowledge and skills in core areas necessary for employment and responsible citizenship in the 21st century.

Page 55: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Relevance to EDEN Members?

U.S. EUR

National Need Y ?Demographic Shifts Y ?Rapid Change in Tech Y ?Increasing Competition Y ?Demand for Accountability Y ?

Page 56: What Must We Invent for Tomorrow?  Five Critical Forces That Will Challenge the U.S. Learning Community (and Perhaps Yours) to Innovate for the Future

Much Work to Be Done

Distance learning institutions will need to be front and center to lead the

changes that must take place

Now is the time to fulfill the promise!