12
This article was downloaded by: [Kaiser Permanente] On: 10 December 2014, At: 16:25 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Interactive Learning Environments Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/nile20 What leads people to keep on e- learning? An empirical analysis of users' experiences and their effects on continuance intention Inma Rodríguez-Ardura a & Antoni Meseguer-Artola a a Internet Interdisciplinary Institute, Open University of Catalonia (Universitat Oberta de Catalunya), Av. Tibidabo 39-43, 08035 Barcelona, Spain Published online: 12 Jun 2014. To cite this article: Inma Rodríguez-Ardura & Antoni Meseguer-Artola (2014): What leads people to keep on e-learning? An empirical analysis of users' experiences and their effects on continuance intention, Interactive Learning Environments, DOI: 10.1080/10494820.2014.926275 To link to this article: http://dx.doi.org/10.1080/10494820.2014.926275 PLEASE SCROLL DOWN FOR ARTICLE Taylor & Francis makes every effort to ensure the accuracy of all the information (the Content”) contained in the publications on our platform. Taylor & Francis, our agents, and our licensors make no representations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Versions of published Taylor & Francis and Routledge Open articles and Taylor & Francis and Routledge Open Select articles posted to institutional or subject repositories or any other third-party website are without warranty from Taylor & Francis of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. Any opinions and views expressed in this article are the opinions and views of the authors, and are not the views of or endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor & Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content. This article may be used for research, teaching, and private study purposes. Terms & Conditions of access and use can be found at http://www.tandfonline.com/page/terms- and-conditions

What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Embed Size (px)

Citation preview

Page 1: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

This article was downloaded by: [Kaiser Permanente]On: 10 December 2014, At: 16:25Publisher: RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954 Registeredoffice: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK

Interactive Learning EnvironmentsPublication details, including instructions for authors and

subscription information:

http://www.tandfonline.com/loi/nile20

What leads people to keep on e-

learning? An empirical analysis of

users' experiences and their effects on

continuance intentionInma Rodríguez-Ardura

a & Antoni Meseguer-Artola

a

a Internet Interdisciplinary Institute, Open University of Catalonia

(Universitat Oberta de Catalunya), Av. Tibidabo 39-43, 08035

Barcelona, Spain

Published online: 12 Jun 2014.

To cite this article: Inma Rodríguez-Ardura & Antoni Meseguer-Artola (2014): What leads people

to keep on e-learning? An empirical analysis of users' experiences and their effects on continuance

intention, Interactive Learning Environments, DOI: 10.1080/10494820.2014.926275

To link to this article: http://dx.doi.org/10.1080/10494820.2014.926275

PLEASE SCROLL DOWN FOR ARTICLE

Taylor & Francis makes every effort to ensure the accuracy of all the information (the“Content”) contained in the publications on our platform. Taylor & Francis, our agents,and our licensors make no representations or warranties whatsoever as to the accuracy,completeness, or suitability for any purpose of the Content. Versions of publishedTaylor & Francis and Routledge Open articles and Taylor & Francis and Routledge OpenSelect articles posted to institutional or subject repositories or any other third-partywebsite are without warranty from Taylor & Francis of any kind, either expressedor implied, including, but not limited to, warranties of merchantability, fitness for aparticular purpose, or non-infringement. Any opinions and views expressed in this articleare the opinions and views of the authors, and are not the views of or endorsed byTaylor & Francis. The accuracy of the Content should not be relied upon and should beindependently verified with primary sources of information. Taylor & Francis shall not beliable for any losses, actions, claims, proceedings, demands, costs, expenses, damages,and other liabilities whatsoever or howsoever caused arising directly or indirectly inconnection with, in relation to or arising out of the use of the Content. This article may be used for research, teaching, and private study purposes. Terms &Conditions of access and use can be found at http://www.tandfonline.com/page/terms-and-conditions

Page 2: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Contin-

uance

intention Academic

perfor-

mance

Page 3: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Perceive

d ease of

use

Perceived

usefulness

Attitude

towards

use

Contin-

uance

intention Academic

perfor-

mance

Original TAM paths

Page 4: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Perceive

d ease of

use

Perceived

usefulness

Attitude

towards

use

Contin-

uance

intention

Resource

quality

Instructor

attitude

Academic

perfor-

mance

Original TAM paths

Extended TAM paths

Page 5: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Flow

Perceive

d ease of

use

Perceived

usefulness

Attitude

towards

use

Contin-

uance

intention

Resource

quality

Instructor

attitude

Academic

perfor-

mance

Original TAM paths

Extended TAM paths

Page 6: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Flow

Perceive

d ease of

use

Perceived

usefulness

Attitude

towards

use

Contin-

uance

intention

Resource

quality

Instructor

attitude

Academic

perfor-

mance

Original TAM paths

Extended TAM paths

Paths from Flow Theory

Page 7: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Flow

Presence

Perceive

d ease of

use

Perceived

usefulness

Attitude

towards

use

Contin-

uance

intention

Resource

quality

Instructor

attitude

Academic

perfor-

mance

Original TAM paths

Extended TAM paths

Paths from Flow Theory Paths from presence

research

Page 8: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Data collection

• sample frame: online university students who had

completed a term

• web-based survey & registrar’s office data

• 2,530 valid questionnaires

Page 9: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Measurement

• well validated (+adapted) scales

Page 10: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Results

• Measurement model ✔

• Structural model ✔

Page 11: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention

Findings

• Online education’s elements in engrossing e-learners

• Instructors who elicit flow

• Presence as a direct source of value

Page 12: What leads people to keep on e-learning? An empirical analysis of users’ experiences and their effects on continuance intention