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CREATED BY-: ANKUR YADAV
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2. What is Ethics?
MEANING OF ETHICS : The word ethics is derived from the Greek word
ethos, which refers to character.
Some years ago, sociologist Raymond Baumhart asked business people,
"What does ethics mean to you?" Among their replies were the
following:
1."Ethics has to do with what my feelings tell me is right or
wrong."2."Ethics has to do with my religious beliefs."3."Being
ethical is doing what the law requires."4."Ethics consists of the
standards of behavior our society accepts."5."Idon't know what the
word means."
These replies might be typical of our own. The meaning of "ethics"
is hard to pin down, and the views many people have about ethics
are shaky.
3. 1. Like Baumhart's first respondent, many people tend to equate
ethics with their feelings. But being ethical is clearly not a
matter of following one's feelings. A person following his or her
feelings may recoil from doing what is right. In fact, feelings
frequently deviate from what is ethical.
2. Nor should one identify ethics with religion. Most religions, of
course, advocate high ethical standards. Yet if ethics were
confined to religion, then ethics would apply only to religious
people. But ethics applies as much to the behavior of the atheist
as to that of the saint. Religion can set high ethical standards
and can provide intense motivations for ethical behavior. Ethics,
however, cannot be confined to religion nor is it the same as
religion.
4. Finally, being ethical is not the same as doing "whatever
society accepts." In any society, most people accept standards that
are, in fact, ethical. But standards of behavior in society can
deviate from what is ethical. An entire society can become
ethically corrupt. Nazi Germany is a good example of a morally
corrupt society.
5. What, then, is ethics?
6. Ethicsthe inner guiding ,moral, principle, values andbeliefs
that people use to analyze or interpret a situation and then decide
what is the right "or wrong "appropriate way to behave. Ethics
refers to well-founded standards of right and wrong that prescribe
what humans ought to do, usually in terms of rights, obligations,
benefits to society, fairness, or specific virtues. Ethics, for
example, refers to those standards that impose the reasonable
obligations to refrain from stealing, murder, assault, slander, and
fraud. Ethical standards also include those that enjoin virtues of
honesty, compassion, and loyalty. And, ethical standards include
standards relating to rights, such as the right to life, the right
to freedom from injury, and the right to privacy. Such standards
are adequate standards of ethics because they are supported by
consistent and well-founded reasons.
7. Ethics in business are nothing but the dos and donts by the
business users in the business. In other words it could be referred
as set of principles a business man ought to follow. There should
be business ethics means that the business should be conducted
according to certain self recognized moral standards. Few unethical
elements in the present day business are cheating, stealing, lying,
bribing, corrupting etc.
According to the rogenebusiness ethics refer to right or wrong
behaviour in business decisions.
8. OBJECTIVES
The main objective of this study is to identify the vital few
concerns of business which influence the ethical status of a
business and to identify the necessary measures.
DEFINITION:
The study and examination of moral and social responsibility in
relation to business practice and decision making in business is
known as Business Ethics.
The term business is commonly referred to the commercial activities
achieved at making profit. But gradually there is a substantial
change in the way in which people viewed the business.
9. In the past primary objective of a business was profit
maximization but the present perspectives on business objectives is
not m
It is profit maximization in long run besides fulfilling the ethics
in the business. A business is regarded as social institution
forming integral part of social systems .The business is viewed as
subsystem to the social system. aximization.
This is because any type of social system is influenced by
1. The way the business functions
2. The organization of the business
3. Innovations
4. Transmission and diffusion of information.
5. New ideas etc.
They have either direct or indirect effect on the society
10. ELEMENTS OF BUSINESS ETHICS
Values
Rights
Duties
11. Ethics and morality
In brief ethics is the code of conductdeveloped by proper testing
to guide the human behaviour, whereas morality is concerned with
generally accepted conducts and conventionsof the society.
Ethics and law : law is concerned with the minimum regulation
necessary for public order while ethics examines both the
individual and the social good in all dimensions.
12. Good ethics promotes good business
Arguments in favour :
Robert day has said that good ethics not only promotes
professionalism in management, but purity the inner mind of every
businessman.
13. Some important arguments
satisfaction of sub-conscious mind
Goodwill of business and businessman
It increases mutual trust and confidence
Protects each other
Helps in professionalization of management
Greater zeal and productivity
14. Characteristics or Assumptions of business ethics
A Discipline
Dynamic philosophy
Theology is the base of business ethics
Study of goals and means
Ethics is different from social morality
Different from social responsibility
Relating to human aspect
Importance to personal dignity
15. 9. A universal philosophy
10.Harmony between different roles
11.Good intention
12.Business ethics is not affected by social approval or
disapproval
16. Principles of business ethics
Principle of sacredness of ends and means
Principle of not to do evil
Principle of proportional judgment
Attention to best alternative
Principle of non-cooperation in evil
Principle of cooperation with others
Principle of publicity
Principle of equivalent price
Principle of consciousness on business
17. 10. Principle of universal value
11.Principle of human autonomy
12. Principle of satisfaction
13.Principle of non-violence
18. 19. Importance of ethics in business
Ethics corresponds to basic human needs
Values create credibility with the public
Value give management credibility with employees
Value help better decision making
ethics and profit ethics and profit go together
Law cannot protect society, ethics can
20. Ethics and related concepts
Ethics and morality: the terms ethics and morality are not
synonymous terms.Ethics is the principle that guide the human
behaviour.
Morals are related with the traditional believes,norms,moral
judgments, ideas and existing social formalities by which the man
regulates and guides his social behaviour. Ethics do not accept
these things.
21. Arguments against the view of good ethics promotes good
business
No reward for ethical conduct
No resistance from officers
demand of the day
Difficult to decide in a situation in dilemma
22. 23. Scope of business ethics
Issues relating to objective of business
Issues relating to owners of business
Issues relating to employees
Issues relating to customers
Issues relating to creditors
Issues relating to competitive institutions
Issues relating to government
Issues relating to local community
Issues relating to national interest
24. SOCIAL RESPONSIBILITIES OF BUSINESS
A firm expresses its responsibility to the society by reacting in
either orboth of the following two ways.
1. The manner in which it carries out its own business
activities
2. The welfare activities it takes upon itself as an additional
function
RESPONSIBILITY TO SHARE HOLDERS
1. To make the shareholders feel secured by protecting their
investments
2. To be transparent
3. To allow them to participate in decision making
4. To ensure them good dividends
25. RESPONSIBILITY TO EMPLOYEES
1. To offer employees fair wages
2. To establish better working conditions
3. To provide them fair work standards and norms.
4. To provide labor welfare activities
5. To educate the employees by adopting proper training
methods.
6. To recognize and appreciate the work of the employees and reward
them or to promote them.
7. To install grievance handling cell.
8. To enable them to involve in decision making.
26. RESPONSIBILITY TO CONSUMERS
To improve the efficiency of the business by
a) Increasing productivity.
b) Improving quality.
c) Suroothening distribution system.
1. To offer the products at reasonable prices.
2. To provide pre-purchase and post purchase service to the
consumers.
3. To facilitate research and development to meet the customer
requirements.
4. To maximize imperfections in distribution systems
5. To provide sufficient and unnecessary information about the
product.
27. RESPONSIBILITY TO COMMUNITY
1. To be pollution free and maintain ecological balance.
2. To invest more in research and development so as to improve the
standard of living of the society.
3.To develop alternative recourses thereby preventing current
resources being used from exhaustion.
4. To improve the efficiency of business operations.
5. To include in social welfare activities
6. To contribute to national effort to build up a better
society
If a firm fulfills all the above mentioned responsibilities then it
is said to be following the business ethics. But in practice such
an ideal business doesntexist.
28. FEW ENVIRONMENTAL CONCERNS
One important factor a business man must not neglect is his
responsibility to environment. The abundant natural resources are
getting exhausted after 19th century due to rapid
industrialization
EXAMPLES
1. LAND:The worst effected are as their cattle starve and they
travel even increasing distance for grazing due to
industrialization and urbanization
2.WATER: Through people are keen in this issue by constructing dams
and reservoirs the bi products and industry waste couldnt find a
better discharge channel than this. Hence sure measure must be take
in this context to keep the water free from pollution.
29. 3.DEFORESTATION: The results of deforestation for
industrialization and urbanization are vulnerable. It is resulting
in destruction of wild life, increase in price of wood, air
production etc.
4.HABITAT: The people who are living in forests and remote areas
love their shelter and livelihood in the vent of
industrialization.
5.HEALTH: The business users must be conscious about the health of
the society and behave responsibility for their health.
30. IMPORTANT ETHICAL PRICIPLES THAT A BUSINESS SHOULD FOLLOW
Do not deceive or cheat the customers by selling substandard or
defective products by under measurement or any other means.
[
EXAMPLE:
Textile merchants in general clear the defective stock under the
guise of discounts.
2. Do not destroy or distort competition.
3. Treasure sincerity and accuracy in advertising, labeling and
packaging.
4. Do not furnish the image of competitors by unfair
practices.
6. Make accurate business records so that transperancy to the share
holders can be achieved.
31. 7. Pay taxes and discharge other obligation promptly.
8. Do not form castle agreements, even informal, to control
production, prices etc to the common detriment.
9. Ensure payment of fair wages and fair treatment to the internal
customers as well as external customers and share holders.
32. Unethical practices relating to products - Examples
1.Selling goods abroad which are banned at home
2.Omitting to provide information on side effects
3.Unsafe products
4.Built in obsolescence
5.Wasteful and unnecessary packaging
6.Deception on size and content
7.Inaccurate and incomplete testing of products
8.Treatment of animals in product testing
33. CASES OBSERVED
In some cases the managers come across the situation where they
have to neglect sure ethics in order to fulfill source. In those
cases the managers must be keen about the level of distortion
caused to the society by neglecting such ethics.
EXAMPLE:
Kidney transplantation in India has become most popular because of
easy availability at low cost. The doctors run into confusion when
they come across the situation where a patients life can be saved
by disturbing the health of others.
34. HOW TO IMPLEMENT BUSINESS ETHICS
1.Trade associations can be formed by the business users which
should bloster the efforts of running any business with
ethics
Trade association can promote business ethics in business user
by
Educating the members of the association and by consistent
persuasion.
Formulation a code of conduct for their members which should
contain code of ethics.
Praising and rewarding those firms and business users who keep up
the ethics in business & by publishing.
35. 2. A managers must be a professional who possesses systematic
knowledge and skill to perform certain responsible functions with
authority and who is bound by certain ethics in the use of his
knowledge and skill.
3. A professional has to have autonomy
36. Business Ethics: The case of ManjunathShanmugham
ManjunathShamugham(27) was an IIM Lucknow alumni and an employee of
the Indian Oil Corporation. He was killed in LakhimpurKhiri on 19th
November 2005. He was on a drive preventing the adulteration of
petrol in Uttar Pradesh.The murder of ManjunathShamugham or Machaan
as he was popularly known in his friend circles provokes a serious
introspection on our society where the anyone who tries to meddle
with the system and become a threat for the dadas of the society
who can afford to bend the law as and when they require is
eliminated.
37. Pre independence India had land lords and kings who exploited
common people for their benefits. Post independence the country
became democratic and the the landlords and influential lot slowly
transformed themselves as businessmen who do not work on the
classical theory but exploit their influence in the government and
the loopholes in the system to generate huge profits. A nexus
exists between politicians and these goons, and anyone who tries to
raise his voice is either bought at the right price by them or
murdered. Oil is the lifeline of our economy and hence the people
who distribute oil exert incredible control in their geographical
domain. We have two powerful groups in the country. One has created
economic power through knowledge, skill and enterprise and the
other commands the political system and subverts the enforcement
agency to prolong their control over the shrinking domain.
38. Clearly the power today is shifting from the latter to the
former and the latter cant take it. We the educated youth of the
country represent the new order and posing a serious threat to the
old order. Lets face this that we are the future of this country
and we will fight to replace the old order. Incidents like Machaan
should not dampen our spirits and neither should we compromise our
ethics and values.