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EBOOKS UNBOUND AT UNIVERSITY OF GLASGOW – POWER TO THE USERS? Wendy Walker [email protected]

Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

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Page 1: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

EBOOKS UNBOUND AT UNIVERSITY OF GLASGOW – POWER TO THE USERS?

Wendy Walker

[email protected]

Page 2: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Overview

• University of Glasgow - ebooks • Demand Driven Acquisition• What’s out there, our choices so far• Evidence based acquisition• Patron driven acquisition• Moving forward

Page 3: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Background

• Founded 1451• Research intensive institution (Russell

Group)• Broad-based: arts, social sciences, STM• Library received 92% on recent National

Student Survey (NSS)

Page 4: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Ebooks – current situation

• Demand/Expectation• Print copy first policy • Individual purchases• Ebook collections• Full text via databases• Driven by Library

Page 5: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Ebooks – the increase

Total number of e-books:

3,495 4,550

677,411714,108

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

2007-2008 2008-2009 2009-2010 2010-2011

Page 6: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Usage - ebook

No successful section requests

87,666 112,924

725,759

1,249,703

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

2007-2008 2008-2009 2009-2010 2010-2011

Page 7: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Usage –print

Cumulative Loans from the Short Loan Collection

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

2010-2011

2009-2010

2008-2009

Page 8: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Ebook issues

• Etextbooks• DRM • Aggregator platforms

(users want downloading, mobile use)

• Different platforms, different business models – users don’t care about models!

Page 9: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Demand Driven Acquisition

• Hot topic – everyone is talking about it!• Currently investigating 2 models:• Evidence Based Acquisition• Patron Driven Acquisition • Both for ebooks!

Page 10: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Evidence based acquisition - Publishers

• Modified version of EBS model (ScienceDirect)

• Fee paid up-front• 12 months• MARC records• Library decides titles to purchase outright

to the value of “deposit” paid

Benefits

• Real time access • 12 months to view usage• Relaxed DRM• Integration with other content

Negatives

• Limited to one publisher• ££££££££££££!

Page 11: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Evidence Based Acquisition – results so far

Average FT usage per title

0.002.004.006.008.00

10.0012.0014.0016.0018.0020.00

Page 12: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Patron Driven Acquisition - Aggregators

Benefits:• Real-time access • Only pay for titles users

actually use• Potential to fill gaps in

collection• Saves staff time?

Negatives:• DRM • ££££££££££!• What do we do when

the money runs out?

• US libraries, e.g. Utah, Denver & Arizona

• Denver: 53% of print purchases never borrowed between 2005-9

• Rick Anderson (Utah), UKSG 2011: traditional library collection “bad guess at patron needs” (we’ll all go home then…)

• Arizona – On Demand Delivery

Page 13: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

University of Glasgow & PDA

• Small PDA ebook trial • Limited amount of money to spend• Limited amount of time to spend on title

selection• Opportunity to support new themes and

cross-subject research• Opportunity to review gaps in print title

selection

Page 14: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

What’s out there - aggregators

• Various models available• 2 clicks and book is purchased• Rental• Suggest a Purchase• Set number of page views in one session• Library mediation

Users don’t care – let’s keep it simple!

Page 15: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

MyiLibrary. Patron Select

• 5 times the value of your plan available to users • Collections consultant/OASIS for subject profiling• Free Marc records• Purchase trigger: 2 accesses. Access: a view in the library reader,

not in description or TOC.• Monthly reports on which titles have been purchased

Page 16: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

University of Glasgow & PDA – the process

• Title selection• OASIS: themes covering cross subject areas, e.g.

human rights, 20th century British History• Limits:

– avoided titles we had in print – £100 max. per title – publication dates 2000-10

• Staff time • 1st semester (October 2010) - not advertised• 1500 titles available

Page 17: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

University of Glasgow & PDA - results

• Money ran out after nearly 4 months• 295 titles • Average cost per title: £55.96• Sept 2011: 10% of titles not used again after initial

purchase – but all titles used!• 32% of titles received 10 accesses or more• Cost per use continues to decrease…..• Comparison with ebooks purchased via normal

channels?– 10% not used after initial purchase– 30% not used again after 2 accesses

• Positive feedback over usage and title selection• Target groups?

Page 18: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

University of Glasgow & PDA – results..

Heaviest used title

Assessing the George W. Bush Presidency: Tale of Two Terms

10 titles in total related to George Bush

• Who said he wasn’t popular?

• Gap in modern history at research level? CC Image courtesy of US Embassy New Delhi on Flickr

Page 19: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Conclusions/Moving forward

• DDA just one tool to build ebook collection

• Potential method of supporting research needs?

• Funding – how can we responsibly budget?

• Trust

• Short paper for discussion at library committees

• 2nd trial of PDA in 2nd semester (January 2012) - again based on themes

• Full evaluation of Evidence Based model at end of 2011

Page 20: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Final thoughts – power to the users?

• Demand/Expectation• Public libraries:

Overdrive plan to offer PDA/Suffolk

• Rethinking policies• Aggregator PDA and

DRM issues• Shift in power? • Power to the users?

Page 21: Wendy Walker - Ebooks Unbound at University of Glasgow – Power to the Users?

Questions?

Questions?