Brown Bag Update

RE DUX

November 5th, 2014

New Information Architecture

Find Research, Write, Publish Borrow & Request

Books and Ebooks Research by Subject Borrowing Information

Articles Research by Course Request Article/Document

Research Databases Tips & Step-by-Step Guides Request Book/Film

Specific Journals & Newspapers Writing & Citing Tools Request Streaming Video

(Instructors)

Unique/Digital Collections Dissertation & Thesis Support Suggest a Purchase

Other Materials/More... Storing & Sharing Your Research

New Information Architecture

Visit & Study About Us

Hours, Locations, Parking Our Organization

Rooms & Spaces Employment

Equipment & Technology Giving

Print, Copy, Scan Special Collections & Archives

People

Contact Us

New Information Architecture

Footer Information for:

Library Policies Faculty & Instructors

Employment Graduate Students

Accessibility Distance Students and Faculty

Usability Testing We created 9 tasks to test the new version of the website from mobile devices. Each test participant had 3 tasks (10 participants: 8 undergrad, 1 grad student, 1 community user)

USER TEST 1:

Task 1: Find LexisNexis research Database

Task 2: Request a book from another library

Task 3: Find Floor Maps

USER TEST 2:

Task 1: Borrow a Laptop

Task 2: Find out how to use citations

Task 3: Find out circulation periods

USER TEST 3:

Task 1: Find newspaper articles

Task 2: Reserve a study room

Task 3: Find out how to avoid plagiarism

Results & Feedback Results:

● Tasks that did poorly: renting a laptop, locating a research engine, finding newspaper articles

● Tasks that did well: Requesting books from other libraries, finding floor maps, circulation periods and reserving study rooms

Feedback:

❖ Most users said they like the new drop down menu and the sub-menu’s within them

❖ One user said they like that the ASK US

is on the front page, and easy to access ❖ Another user said they like that the

SEARCH bar is right there if they need it

Debrief● The Find menu has been doing poorly in user testing

since Research, Write and Publish has been added to the menu. ○ This is apparent in Treejack results as well. ○ As a result, the menu is now titled as Find Materials.

● Borrow and Request menu now includes Borrow Technology to test and see if this will change the poor results for the renting a laptop scenario.

● On mobile, the menu stays expanded when you go back, which was a point of confusion. Will change this.

More TweaksFind Materials Research, Write, Publish Borrow & Request

Books and Ebooks Research by Subject Borrowing Information

Articles Research by Course Borrow Technology

Research Databases Tips & Step-by-Step Guides Request Article/Document

Specific Journals & Newspapers Writing & Citing Tools Request Book/Film

Unique/Digital Collections Dissertation & Thesis Support

Request Streaming Video (Instructors)

Other Materials/More... Storing & Sharing Your Research Suggest a Purchase

Our new deployment processNo more big launch day

new.library.arizona.edu

We have a new website!

How it’s going to work:

1. Identify a piece of the site to (finish) reduxing2. Work with content managers 3. Make something awesome, test it, then make

live on new.library.arizona.edu4. Redirect any current page(s) to the new,

better thing

Contentlibrary.arizona.edu

(1000s of pages)

new.library.arizona.edu

(2 pages)

Current state

Upcoming statelibrary.arizona.edu

new.library.arizona.eduContent

Diversity Statement

This was just our proof of concept – created a basic web page, redirecting from the main website

New Content Outline

What's coming up1. November 12th:

○ Call Number Locations

○ Requesting Materials2. Winter Break:

○ Giving to the Libraries

○ Staff Directory

○ Technology Lending

○ Search & Find drop-down menu

Making it easy and fun for content managersSigning in and working with content

Accounts and signing in

Everyone gets an account

Some staff directory information has been imported, but profiles are not complete and are hidden unless you're signed in.

People get roles

Editing content: current site

Editing content: our new base

Editing content: we'll iterate

Workflows

New pages on new.libraryLocating Books and Other Materials, Request Materials

Call Number Locations

new.library.arizona.edu/call-numberswww.library.arizona.edu/search/callnumbers

Floor maps & signage

Request MaterialsWhere we are headed:Current Navigation:

Services

Services A-Z

Borrowing Information

Equipment Lending

Study Spaces & Computing

Print, Copy, Scan

Self Publishing & Book Printing

Interlibrary Loan

Document Delivery

For Faculty & Instructors

For Graduate Students

Borrow & Request

Borrowing Information

Borrow Technology

Request Article/Document

Request Book/Film

Request Streaming Video (Instructors)

Suggest a Purchase

Request MaterialsWhere we are headed:Interim Navigation:

Services

Services A-Z

Borrowing Information

Request Materials

Equipment Lending

Study Spaces & Computing

Print, Copy, Scan

Self Publishing & Book Printing

For Faculty & Instructors

For Graduate Students

Borrow & Request

Borrowing Information

Borrow Technology

Request Article/Document

Request Book/Film

Request Streaming Video (Instructors)

Suggest a Purchase

What's up next

My Accounts

Giving

Early Spring

● Writing & Citing Tools● Find Specific Journals/Newspapers● Find Books & Ebooks● Dissertation & Thesis Support

February/March

● Storing & Sharing Your Research● Tutorials● Accessibility● For Faculty & Instructors● For Graduate Students● For Distance Students & Faculty

April/May

● Hours, Locations & Parking● Equipment & Technology● Rooms & Spaces● Floor Maps● Software● Hours● News, Events & Exhibits

June/July

● Borrow & Request○ Borrowing Information○ Borrow Technology○ Request an Article or Document○ Request a Book, Film, or Other Item○ Request Video Streaming (Instructors Only)○ Suggest a Purchase

August/September

● Reference Materials● Research Databases● Research by Subject● Search

Significant releases planned:

Find Materials menu Winter Break

Research, Write, Publish menu and expanded footer Spring Break

Homepage replaced & mobile site goes away End of Spring

Visit & Study, Borrow & Request, & About Us menus Summer

Databases and all-things-search Fall

1. Significant releases will be on Tuesday mornings and we’ll warn you they are coming (Midweek Memos, brown bags)

2. Content Managers monthly meetings

3. Follow along in redmine!

4. Email us directly with your ideas & suggestions

Communication

Next Brown Bag

Wednesday, December 3rd. 12-1pm.Room A314.

See previous updates: code.library.arizona.edu/blogs/website-redux

flickr.com/photos/t_trace/428244913