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#PPCfraud CLICK FRAUD PROTECT YOURSELF! TRADA PRESENTS

[WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

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Click fraud costs PPC advertisers and publishers an estimated $1 billion each year. But there are ways you can protect yourself! In this presentation, vigilante PPC superheroes Matt Hessler and Anna Sawyer share expert tips for preventing yourself from losing money to these dastardly criminals. Check out Trada Reviews here: http://www.trada.com/trada-reviews/

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Page 1: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

#PPCfraud

CLICK FRAUD

PROTECT YOURSELF!

TRADA PRESENTS

Page 2: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

trada.com#PPCfraud

Page 3: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Anna Sawyer, Marketing Manager@annafsawyer

Matt Hessler, Director of Account Management

@fasterstill

Page 4: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

What is click fraud?

Matt Hessler: @fasterstill www.trada.com/blog Anna Sawyer: @annafsawyer

Page 5: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

When a person, automated script or computer program imitates a legitimate user of a web browser clicking on an ad for the purpose of generating a charge per click without having actual interest in the target of the ad's link.

Page 6: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fraud: intentionally malicious, to make someone else money or to deplete an advertiser’s budget at an accelerated rate.

Fraud vs. unwanted clicks

Page 7: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Unwanted clicks: duplicate clicks from shopping comparison, ad network errors, internal or competitor clicks on a small scale.

Fraud vs. unwanted clicks

Page 8: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

When a second-tier publisher - like a blog or website with display ads on it - tries to increase its cut of the profits by generating fraudulent clicks.

Network click fraud

Page 9: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

If the Denver Egotist clicked on or hired someone to click on their display or text ads, that would be network click fraud, and the Egotist would be the beneficiary, since they get paid each time an ad is clicked.

(Not that we’re implicating the Egotist! This is just an example!)

Matt Hessler: @fasterstill www.trada.com/blog Anna Sawyer: @annafsawyer

Page 10: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

The intent is to deplete a competitor's click budget in PPC, display or Facebook ads.

Competitor click fraud

Page 11: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

If flowerdeliveryexpress.com wanted to beat bloomstoday.com on the day before Valentine’s Day, they could hire a company to fraudulently deplete bloomstoday.com’s daily budget, and would then dominate the first position on that important day.

Page 12: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

How you’re protected

Matt Hessler: @fasterstill www.trada.com/blog Anna Sawyer: @annafsawyer

Page 13: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Major search networks have many mechanisms in place to protect you from click fraud by detecting it before you ever see your reports.

Page 14: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

To see your invalid clicks, choose Columns in your campaign tab, and add Invalid Clicks and Invalid Click Rate. This will show you everything Google has filtered out before billing you.

Page 15: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

MYTH: Search networks benefit from click fraud.

Page 16: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

How can you detect click fraud or invalid clicks that the

search network missed?

Matt Hessler: @fasterstill www.trada.com/blog Anna Sawyer: @annafsawyer

Page 17: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Keep an eye on your reports for the following fishy activity.

Page 18: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fishy: Sudden increase/decrease in click count, followed by a sustained aberrant click count.

Page 19: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fishy: Spikes in otherwise consistent click rates.

Page 20: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fishy: Sudden jump in click-through rate for a single keyword.

Page 21: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fishy: Significant differences in click volume for similar terms, such as 3x clicks on “Buy scuba gear” and “scuba gear sale”.

Page 22: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fishy: Unusually high click-through rate on content ads (which typically don’t perform as well as search ads).

Page 23: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Fishy: Many clicks from a single IP address or an address outside your geotargeted areas.

Page 24: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Now what?

Matt Hessler: @fasterstill www.trada.com/blog Anna Sawyer: @annafsawyer

Page 25: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Get as much information as possible, including dates, times and IP addresses.

Page 26: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Note on IP addresses: Due to user privacy concerns, Google Analytics doesn't report on personally identifiable information, including a visitor's IP address. Instead, Google Analytics provides aggregated data to help you make informed business decisions. You can view the Map Overlay report (under the Visitors section) to look at aggregated geographical data about your visitors, or view the Network Location report (under Visitors > Network Properties) to see your visitors' ISP locations.

Page 27: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Then, fill out the Invalid Clicks Contact Form from Google, or contact support if you are using AdCenter.

Page 28: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

AdWords IP Exclusion:If you can narrow the invalid clicks down to a specific IP address, you can exclude your ads from being shown to that IP. (You can find this under Networks >> Exclusions.)

Page 29: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Click fraud accounts for a formidable percent of total clicks - but much of it happens before you ever get charged.

Still, vigilance is the best way to be protected from unwanted clicks that

may slip through the networks’ fingers.

trada.com

Page 30: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

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Turn your “Like” into LOVE for Facebook

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Wednesday, Jan 18

TRADA PRESENTS

Page 31: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

trada.com

Here’s where we take two minutes to show you how Trada can help you with

online advertising...

... and it doesn’t cost any more than if you were to run PPC or Facebook ads campaigns

yourself.

Page 32: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Trada has thousands of online advertising experts who do PPC and Facebook ads for you.

Page 33: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

Multiple experts work on your campaign at

the same time.

You get:

Diversity of thinking

Constant optimization

Multiple ad networks

Page 34: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

SpiritHoods: Trada customers since

Nov. 2010

Page 35: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

SpiritHoods: Trada customers since

Nov. 2010

CAMPAIGN STATS:

Paid Search Experts: 15

Sales Revenue: 400% increase

# of Conversions: 400% increase

CPC: 58% improvement

Page 36: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

SpiritHoods: Trada customers since

Nov. 2010

“My favorite part of the Trada relationship is that

search no longer rules my life. The success of the

campaigns has allowed me to hire a staff member to manage marketing so I can

focus on new designs.”

– Alexander Menduluk Owner, SpiritHoods

Page 37: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

For more information or to schedule a Trada demo, email [email protected]

trada.com

@annafsawyer

Time for questions!

@fasterstill

Page 38: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

InternetAds Update

Love Trada’s content? Anna and Matt release a weekly-ish fast-paced podcast with practical tips for

understanding and capitalizing on current trends in online advertising. Search for Trada in the iTunes

store and subscribe! It’s free!

Page 39: [WEBINAR] Click Fraud: Protect Yourself from Internet Crime!

For more information or to schedule a Trada demo, email [email protected]

trada.com

@annafsawyer

Time for questions!

@fasterstill