Virtual Advising; No Parking No Problem, How Technology Can Take the Hassle Out of Getting a Tassel

2014 NASPA Annual Conference * Baltimore, Maryland * March 15-19, 2014

8:30am March 17, 2014Kasandrea Sereno M.Ed MBA

http://www.slideshare.net/kasandreasereno

Virtual Advising: No Parking? No Problem!

How Technology Can Take the Hassle Out of Getting a Tassel.


Why Advising is Essential

Students who utilize advising services persist and graduate at higher rates

than those who do not.

They also report greater satisfaction with their program/university.


University of South Florida

Tampa St Petersburg Sarasota/Manatee


47,943 students30,425 undergrad in Tampa

11,691 new class 2013/20147736 transfers 3955 FTIC

13,569 College of Arts & Sciences37 Advisors

University of South Florida


Communication Department

550 majors100+ minors

Many work full timeLarge population of Veterans &

Athletes 25% non-traditional students 97% commute to campus


We Currently Use

• Facebook page • Foursquare• LinkedIn Group• Indino Calendar App• Canvas Group • E-book project• E-scheduler to set advising

appointments

https://www.facebook.com/USFCommunication

https://www.linkedin.com/groups?home=&gid=6509246&trk=anet_ug_hm

http://www.getindino.com/











Why go Virtual

• Students unable to leave work to come in• Athletes on the

road• Students asked for

it• FERPA concerns


Logitech HD C615 web cameraJabra Extreme HeadsetBluetooth connectivityUSB extender cordUSB Hub

Equipment Needed


Capabilities

• Ability to video/voice chat• Share screen capability• Send files back and forth• Familiar to students /easy to use• Single login per student• Central login for advisor• Record ability


Skype

• Free and available on phone, tablet, and computer/laptop

• Familiar to students• Video, voice, screen share, and send

capabilities• Not able to record unless use 3rd party

application


Google+

• Video & Voice • Screen share and send files, control

desktop, add effects• Can have multiple users, send link to

hangouts, live on air broadcasts• Can not record• Unable to create separate account,

must create a page under a manager• If its not easy they won’t use it


Facetime

• Mac is the standard for communication students

• All USF athletes given MacBooks• Better for chatting than screen share

and file sending• Advisor to advisor communication



ooVoo• Newer platform• Not blocked on work computers• Voice & Video, share files, text chat• Individual accounts, can create Advisor

account• Call me link for non-users• Can leave voice / video messages• Group chat up to 12 users• Ability to chat thru Facebook• Embedibility in CANVAS group?• Recordable if on paid plan


On your campus

• Needs Assessment • How will this fit into the existing

model• Platform choice• Acquire Equipment • Test run• Promote it to students• Feedback / improve


Kasandrea Sereno [email protected]

813.361.6111@KasandreaSereno

www.KasandreaSereno.com

http://www.slideshare.net/kasandreasereno


Education

Virtual Advising; No Parking No Problem, How Technology Can Take the Hassle Out of Getting a Tassel