Vi 3 Iess2010 Vi 3 Xiaofei Xu

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Life Cycle of Virtualized Service Resource in BIRIS EnvironmentXiaofei Xu, Xianzhi Wang, Zhongjie WangResearch Center of Intelligent Computing for Enterprises and Services (ICES)School of Computer Science and TechnologyHarbin Institute of Technology, China

Text of Vi 3 Iess2010 Vi 3 Xiaofei Xu

  • 1. Intl Conf. Exploring Services Sciences (IESS 2010) February 17-19, 2010 Geneva, Switzerland Xiaofei Xu, Xianzhi Wang, Zhongjie Wang (xiaofei@hit.edu.cn) Research Center of Intelligent Computing for Enterprises and Services (ICES) School of Computer Science and Technology Harbin Institute of Technology, China February 19, 2010
  • 2. Life Cycle of Virtualized Service Resource in BIRIS Environment Where is Harbin Institute of Technology Harbin Institute of Technology (HIT, 1920-) is one of top nine universities in China. The Computing Division in HIT was founded in 1956.
  • 3. Life Cycle of Virtualized Service Resource in BIRIS Environment Beautiful Harbin
  • 4. Life Cycle of Virtualized Service Resource in BIRIS Environment Contents Background BIRIS framework and characteristics Core elements of BIRIS: virtualized tasks and virtualized service resource Technical architecture and typical applications of BIRIS Future work Other research work related to service engineering at HIT-ICES
  • 5. Intl Conf. Exploring Services Sciences (IESS 2010) February 17-19, 2010 Geneva, Switzerland Background
  • 6. Life Cycle of Virtualized Service Resource in BIRIS Environment Emergence of BIRIS: marine logistics service Problems in current services: marine logistics service Truck company Customs resources Weihai Logistics Inchon tasks tasks China service platform Korea resources resources Cargo owners Cargo owners (consigners) (consignees) Ship owners Freight forwarders Dock and warehouse
  • 7. Life Cycle of Virtualized Service Resource in BIRIS Environment Emergence of BIRIS: marine logistics service Logistics service platform
  • 8. Intl Conf. Exploring Services Sciences (IESS 2010) February 17-19, 2010 Geneva, Switzerland BIRIS framework and characteristics
  • 9. Life Cycle of Virtualized Service Resource in BIRIS Environment Business framework of BIRIS BIRIS: BI-lateral client-oriented Resource Integration Service mode Third-Party Service Agency Customer Side Provider Side Centralized Quality and Credit Control
  • 10. Life Cycle of Virtualized Service Resource in BIRIS Environment Key innovative characteristics of BIRIS mode Personalized/customized new service content/new service approaches Market subdivision brings up enormous services both in market and on the web, The cost for building requester-supplier relationship for both sides grows violently Added customer value Usage value: enhanced business value of customers in service chain/quality Enjoyment value: Addition to or deepening of service content/service approach Scale value: enlarged customer groups, refined customer classification and enriched service content Establishment of service center/service delivery center To provide unified practices for service, quality criteria, pricing To integrate customers, personalization, credit, call center, etc Integration of dispersed service resources into virtualized resources To offer value-added virtual service by integrating multiple service resources provided by multiple service providers To overcome the limitedness of service resources under traditional service modes
  • 11. Life Cycle of Virtualized Service Resource in BIRIS Environment Key innovative characteristics of BIRIS mode Service solution/evolutionary solution for service adaptability Service asset reuse, context-aware/autonomy Service on demand, selectable, configurable, personalization Life cycle oriented definition, recommendation, evaluation and optimization of service quality Define service quality indicator structure and evaluation methods Tracking, feedback, and optimization to current service system Accumulation and utilization of historical credit of both sides of service participants Establish credit system for customers, to restrict them from bad behaviors Establish credit system for comprehensive assessment to providers Internet-based/IT-enabled platform to support services SOA/SaaS based service business application platform IT infrastructure platform for service system Environment for service design and implementation
  • 12. Intl Conf. Exploring Services Sciences (IESS 2010) February 17-19, 2010 Geneva, Switzerland Core elements of BIRIS: virtualized tasks and virtualized service resources
  • 13. Life Cycle of Virtualized Service Resource in BIRIS Environment Why VSR (Virtualized Service Resources)? Core mechanism in BIRIS virtualization Individual Virtualized requirements requirements/Tasks Matching/mapping virtualization Virtualized Individual resources resources Example of a Virtual Service Task requesting 5.5 containers Cargo owner A requesting 20 containers requesting 14.5 containers virtualization Cargo owner B
  • 14. Life Cycle of Virtualized Service Resource in BIRIS Environment Whats VSR? Virtualized service resource (VSR) A physical- cyber mapping from resources in real world to software / IT world A integration of services resources from different sources and providers Example of VSR Virtualized Warehouse service Resource Container loading Virtualized service Resource Truck company A Cargo owner Truck company B Cargo fetching
  • 15. Life Cycle of Virtualized Service Resource in BIRIS Environment Life cycle of virtualized service resource VSR reflects the mass integration nature of BIRIS distinctly Establishment: a dynamic service composition algorithm is employed to integrate resources directly from individual ones in real-time Selection: multiple resources are selected to perform necessary functionalities and to exert desired outputs Runtime usage: virtualization of human activities and Web service/service composition technologies are adopted to enable corresponding resources really work Management: VSR has a two-tier structure: capability specif