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The Internet Is Changing The Way We:

AGENDA

e-Educatione-Education

Integrated LearningIntegrated Learning

Content DevelopmentContent Development

ImplementationImplementation

11

22

33

44

55

education solution componentseducation solution components

Key Challenges and Business Drivers Facing Higher Education

Accountability, Performance,

and Outcomes

• Reporting, business intelligence, and decision support• Regulatory compliance• Learning outcomes and higher education ROI

Constituent Services

• Constituent expectations for service, convenience &access• Personalized education experiences• Value delivered through lifelong constituent relationships

Institutional Competitiveness

• Competition for students, funding, faculty, resources• Competition from traditional and non-traditional sectors• Institutional differentiation and competitive advantage

Funding and Resource

Allocation

• Climate of fiscal and budgetary restraint • Efficiency, productivity, and capacity• Extended value of existing investments

Security, Privacy, and Protection of Personal Info.

• Protection, compliance, and liability• Constituent expectation and demand • Change in culture, process, technology

The Learninge Model

““e-Learning is about education not e-Learning is about education not technology”technology”

They are very social persons who love to talk, meet and interact with others.

They use chat and SMS to arrange social meetings.

They maintain a set of online avatars in 3-5 online games so they can play with their friends.

They meet a number of friends through chatrooms and forums.

They need to buy something more than food or necessity items.

They check out product information and pricing online first, usually purchasing online to save money and save on taxes.

They don’t mind giving personal information out because it makes shopping easier and more individual.

They are open to developing an ongoing “relationship” with online retailers.

Source: Adapted from “The Emerging Online Life of the Digital Native” by Marc Prensky

They want to communicate with friends, family and faculty.

They have never written a letter, but communicate primarily through IM or Chat, and email if they are forced to.

They are used to near real-time responses to their requests.

They are used to stating their opinion regardless of social convention or status.

They love books, music, movies and video games.

They read everything they can about their interests in online forums and websites.

They shop, download and exchange interests online.

They maintain a large collection of music and movies on their laptop and IPod.

They constantly collect new games for their Playstation since it is a big part of her social life, especially with the opposite sex.

The

Communicating

Sharing Socializing

CollectingBuying

“Digital Native”Student

They want to share what they are up to.

They maintain a blog in which they share all aspects of their life, no matter how intimate.

They Chat when not connected and they use SMS to stay in touch.

They post digital pictures to their blog on a daily basis.

The innovation challenge is that today’s student has spent most of their lives in the digital age, processing information in new ways..

They hear with their eyes and see with their feelings.

Characteristics of Engaged Learners

Responsible for their own learning They invest personally in the quest for knowledge and understanding, in part because the questions or issues being investigated are drawn from their own curiosity about the world. Projects are pertinent and questions are essential.

Energized by learning They feel excited, intrigued and motivated to solve the puzzles, make new answers and reach insight. Their work feels both important and worthwhile.

Strategic & analytical thinking

They make thoughtful choices from a toolkit of strategies, considering carefully which approach, which source and which technique may work best to resolve a particular information challenge.

Collaborative

They work with others in a coordinated, planned manner, splitting up the work according to a plan and sharing good ideas during the search for understanding.

“These concepts are based upon the work of Barbara Means quoted in Plugging In”

http://www.ncrel.org/sdrs/edtalk/toc.htm

◄ Traditional

e ►

Learner

Tutor Content

InteractionInteraction

Assessment

Students

Teacher Content

InteractionInteraction

Assessment

Learner

Tutor Content

InteractionInteraction

Assessment

Facilitates,

Supervises &

Tracks student learning

Dynamic content (Teacher explanation Skills)

Proctored examsTake home examsProjectsClass ParticipationAssignments

Tracking

Asynchronous

(Email, Discussion Forums)

&Synchronous

(Classrooms, Support)

Teaching Learning

Teacher Mentor or Coach

Student Learner

Synchronous Asynchronous/Sync

Passive Active

Linear Nonlinear

Scheduled On-demand

Teaching material Accomplishing a Goal

The Change

A New World of A New World of LearningLearning

e-Learninge-Learning

The impact

Educational Institutes

Seeking to expand their education offering to a dynamic audience

Business Needs:

• Student placement capacity• Lack of ways to teach skills;

leadership, team work, critical thinking.

• Limited areas of studies & specializations.

• Declining budgets.• Skill set gaps with the

business.• Students in remote locations• Women education.

Corporate

Seeking to increase professional development training & communications among employees while reducing costs

Business Needs:

• Increase training• Increase collaboration• Increase employee effectiveness & Retention • Cut costs• New markets; new countries• Gain a competitive Adv.

Government

Seeking to expand the reach of education and integration in global economies

Business Needs:

• Unemployment• Grow the economy• Enhance skills of gov’t employees• Uplift population

knowledge & skills• Tackle poverty• Educate women• Compete in a global

digital economy

e-Education

ContentManagement Solutions

Info Access& Business

Intelligence Solutions

IntegrationSolutions

AcademicSolutions

AdministrativeSolutions

LearningAdministration

Hub

LearningContent

Management

KnowledgeManagement

ResourceManagement Skills

ManagementE-Commerce

Product Library

ILT & Event Scheduler

Searchable Course Catalog

SynchronousDelivery Engine

AsynchronousDelivery Engine

Competency Mgmt

360-Degree Assessment

CommunicationsSystem

LMS

Registration, tracking, reporting

Authentication & Security

ERP Interface & Data Exchange

Certification & Degree Program Administration

AICC, SCORM, IMS

Video, Voice IP, Chat, Application Sharing,White Board

Authoring ToolsLearning Object RepositoryTesting & Survey Engine

CalendarsChat RoomsBulletin Boards

Knowledge RepositoryMentoring SystemHelp Desk

E-Learning Core Systems

LCMSLCMSLMSLMSAMSAMS

Digital ClassroomDigital ClassroomCollaborative ToolsCollaborative Tools

E-Learning Support Systems

Off-the-Shelf CoursewareOff-the-Shelf CoursewareCompetency & Performance Competency & Performance

Classroom & Event MgmtClassroom & Event MgmtIndividual Dvlpmt Plan - eIDPIndividual Dvlpmt Plan - eIDPMeasurements & AnalyticsMeasurements & Analytics

e-Commerce Enginee-Commerce EngineIntegration PlatformIntegration Platform

Gov Online Learning Center http://www.golearn.gov/The GeoMaestro™ LMS and e-learning delivery platform is the engine behind the Gov Online Learning Center, the U.S. federal government’s employee training site. The site provides easy one-stop access to just-in-time training for the 1.8 million people employed by the federal government.

Content Content Development Development

Course Structure

Courses/Modules

learning objects

sessions

Units

Programme of study

Courseware Development

Project InitiationDesign

StoryboardingProduction

ProgrammingQuality Assurance QA

The Content Development Team

ProgrammerProgrammer

Graphics DesignerGraphics Designer

Project ManagerProject Manager

Instructional DesignerInstructional Designer

Quality AssuranceQuality Assurance

How long…

How long does it take to create 1 hour of Classroom Instruction?

How long does it take to create 1 hour of E-Learning?

How long…

How long does it take to create 1 hour of Simulation-Based e-learning?

How long…

Course Development

Most professors cannot develop full online courses on their own due to lack of expertise in:

- IT- Multimedia- Pedagogy- Psychology- Instructional Design- PM

Before

Content Development Tools

Course 1Course n

Course 3Course 2

Professor 1 Professor nProfessor 3Professor 2

Flexible, ease of use, different standards, quality issues, pedagogical issues

Today

Content Development Team

Professor nProfessor 3Professor 2

Course 1Course 1CourseCourse nn

CourseCourse 33CourseCourse 22

Professor 1

Requires trained team, unifies standards, high quality, pedagogically sound, less pressure on professor

The e-Learning The e-Learning Implementation ProcessImplementation Process

Strategy & Implementation

AssessmentAssessmentDevelopmentDevelopmentDeploymentDeployment

SupportSupport

Training/Educational Needs AssessmentInfrastructure AssessmentBudget

Platform Selection and DesignContent Package Assembly/DesignImplementation and Installation

Training (technical staff, tutors, users)Operations

Outcomes Evaluation and AssessmentMaintenance and Support

Stage 1Assessment

Stage 2Development

Stage 3Deployment

Stage 4Support

Methodology – The 4 Stages

15,000+ courseware titles available ! Wave Technology Learn2/Learn.com Element K SkillSoft Rosetta Stone PrimeLearning KnowledgeWire MindLeaders Medcom Geo/Maxim McGraw-Hill/Xebec NETg Red Siren Crisp Learning 1-Minute Learning Playback Media Intellexis GoTrain TrainingOnline

Wave Technology Learn2/Learn.com Element K SkillSoft Rosetta Stone PrimeLearning KnowledgeWire MindLeaders Medcom Geo/Maxim McGraw-Hill/Xebec NETg Red Siren Crisp Learning 1-Minute Learning Playback Media Intellexis GoTrain TrainingOnline

IT Certifications Web Development Desktop Computer Skills Harvard Business School Information Security Safety & OSHA Compliance Environmental Health & Safety Finance Sales & Customer Service Human Resources/Legal Project Management Prof & Business Soft Skills Management & Leadership Clinical & Medical Healthcare Language Instruction

IT Certifications Web Development Desktop Computer Skills Harvard Business School Information Security Safety & OSHA Compliance Environmental Health & Safety Finance Sales & Customer Service Human Resources/Legal Project Management Prof & Business Soft Skills Management & Leadership Clinical & Medical Healthcare Language Instruction

ITS

Digital Classrooms

– Audio/Video

conferencing

– Video streaming

– Shared whiteboards

– Live presentation

tools

– Application sharing

– Live tests & Quizzing

– Audience control

tools

– Central controls

– Hand raising

– Chat

– Live voting

– Leading a live web

browsing session

– Smart Boards

– Remote Control

Is the process of delivering media

content on demand over the Internet.

Web collaboration

• Conduct a virtual classroom• PC remote control & web-based Support• Demonstrate software live• e-Mentoring

• Voice & Video over IP • ISP independent• All you need is a DSL

Online Collaboration

“Remote help desk tools can lower the annual costs of help desk operations by 6 to 13%” Gartner

ITS: What can we offer..

ITS: Who are we? Established in 1981 14 offices in 12 countries (M.E and UK) 850+ employees Banking, Telecommunications and Higher

Education SunGard SCT M.E Solutions Center

(One of a total of 5 centers worldwide) Dedicated marketing, pre-sales, account

managers, implementation, software development and technical support teams.

Vision

To help our clients succeed by having a solid product strategy

combined with our client’s vision to make e-learning a focused

initiative with a clear measure of impact

education solution components

1. Infrastructure High-end servers Networks Data base systems Bandwidth Storage Security Identity Management Info access and business intelligence VoIP and Video-over-IP Wireless

education solution components

2. Learning technologies

“off-the-shelf” courseware Custom content development Graphics design, animation, simulation & virtual reality Digital classroom systems Video streaming and video-on-demand Digital Library systems Collaboration

education solution components

3. Systems Integration

Student Information Systems HR and Finance ERP Digital Library systems Audio and Video streaming Collaboration internet applications; i.e. Scheduling, parking, reporting

Identify priorities, audience, timing Tech infrastructure audit Choose e-Library courses Content development LMS, LCMS, AMS, … Digital Classrooms Collaboration Teacher training Internal marketing & awareness Tech Support Services included:

E-Learning Workbook Informative White Papers ROI Calculator Tool “State Your Case” PowerPoint

RFP Template Marketing & Promotion Techniques Free Courseware Demos

Where to Start?The CET e-Learning Workbook

Regional Client Base

THANK YOU!

Maroun A. NaserSr. Product Manager

Educational Technologies

International Turnkey Systems

Email ► [email protected]

Tel ► +971 4 397 2220

Mob ► +971 50 624 5200

URL ► www.its.ws