ContentsVerbal CommunicationTypes of Verbal communicationCharacteristics of effective verbal

communicationNon-verbal communication & its

CharacteristicsDifference b/w Verbal & Non verbal

Communication

Verbal CommunicationThis is communication in which message is transferred through usage of words.

Verbal communication is done by word of mouth or by piece of writing.

Types of Verbal Communication

Oral Communication: In oral communication spoken words are used which includes face-to-face conversation, speeches, telephonic conversation, radio television etc.

Advantage: This communication is speedy, in face-to-face conversation we can read the facial expressions.

Disadvantage: In Face-to-face conversation you are unable to think deeply.

Written Communication

This communications includes written words, memos, letters, charts etc.

This communication is most common form of business communication.

This communication is less speedy as compared to oral.

Oral And Written Communication

Characteristics of effective verbal communication

Consider the objectBe sincere and use simple language

Be brief and conciseUse polite words and soft tone.

Non-Verbal Communication

Non-verbal communication includes all unspoken messages both intentional and unintentional. Such as gesture, posture, body language etc.

Features Of Non-verbal Communication

Non verbal communication flows through all acts of speaking or writing.

They are wordless messages.Is a creative activity which comes through stimuli produced by the of mind.

Some Pics Showing Wordless Communication

Difference b/w Verbal & Non-Verbal Communication

Verbal and non verbal are types of communication, difference between them is that we use our voice in verbal communication and we use body signs in non verbal communication.