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Using Phenomenographic Methods to Support Political Information Use ASIS&T Annual Meeting 2016 Lauren Smith and David McMenemy Department of Computer and Information Sciences University of Strathclyde, Glasgow @walkyouhome [email protected]

Using Phenomenographic Methods to Support Political Information Use

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Page 1: Using Phenomenographic Methods to Support Political Information Use

Using Phenomenographic Methods

to Support Political Information Use

ASIS&T Annual Meeting 2016

Lauren Smith and David McMenemy

Department of Computer and Information Sciences

University of Strathclyde, Glasgow

@walkyouhome

[email protected]

Page 2: Using Phenomenographic Methods to Support Political Information Use

Research Aim

To explore how young people use information to mediate political information to develop

knowledge to become informed citizens

CC William Clifford https://flic.kr/p/4CJCo

Page 3: Using Phenomenographic Methods to Support Political Information Use

Data Collection

14-15 year olds

School in South Yorkshire, England

23 interviews and 3 focus groups

Not yet allowed to vote

Do learn about politics

Citizens with rights now,

not just in futureCC Robert Schrader

https://flic.kr/p/dQjoPS

Page 4: Using Phenomenographic Methods to Support Political Information Use

Analysis

• Phenomenographic studies do not use

predetermined hypotheses or coding

categories

• Examined focus group and interview

transcripts in their entirety

• Identified common themes and

theoretical concepts, coded iteratively

as they emerged

• Identified similarities and differences in

the ways participants experienced

political information CC Dean Hochman https://flic.kr/p/FwJTRQ

Page 5: Using Phenomenographic Methods to Support Political Information Use

FindingsSources and conceptions of political information

Page 6: Using Phenomenographic Methods to Support Political Information Use

Sources of

Political Information

Page 7: Using Phenomenographic Methods to Support Political Information Use

Outcome Space

• Levels

• Categories of

description

• Structure of

awareness

• Dimensions of

variation

Page 8: Using Phenomenographic Methods to Support Political Information Use

Dimensions of Variation

Production of information

Evaluation of information

Political information

and agency

Conception of politics

CC Torley https://flic.kr/p/fuSi5

Page 9: Using Phenomenographic Methods to Support Political Information Use

Production of Information

Category of

DescriptionOne Two Three Four Five Six

Production

of

information

Not perceived as

being part of a

system of production

or the individual’s

own repertoire of

information

PI external

to individual

- not

processed

Individual is part of

the process of the

production of new

information

Active

sharing &

production

aiming for

social

change

Page 10: Using Phenomenographic Methods to Support Political Information Use

Evaluation of Information

Category of

DescriptionOne Two Three Four Five Six

Evaluation of

information

PI sources & their

content are not

evaluated

Superficial; PI

taken at face

value

Evaluation of

basic

credibility

PI is subject to

critique & evaluation

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Political Information and Agency

Category of

DescriptionOne Two Three Four Five Six

Information

and agency

PI not connected to

individuals’

conceptions of own

agency

Superficial

acknowledgement

of PI & agency

relationship

Active use

of PI to help

develop

(perhaps

illusory)

‘sense’ of

agency

PI viewed as

necessary to

create

conditions for

agency

Engagement

with PI

connected to

personal action

Page 12: Using Phenomenographic Methods to Support Political Information Use

Conception of Politics

Politics as formal processes

Politics as current events reported in media

Politics as affecting the individual

Politics as social issues

Politics as all issues affecting public life

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Conceptions of Politics

Interested in social topics

Dislike of politicians and ‘politics’

Concerns about ‘key’ issues

Not confident about knowledge

Don’t trust young people to vote

CC The Lilac Bonsai https://flic.kr/p/LieJKe

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Categories of Description

Categories of description represent

the different conceptions participants express about the

research phenomenon; a ‘conception’ being a ‘qualitatively distinct manner in which the subjects

were found to voice the way they thought’ about the phenomenon

(Marton and Booth 1997, p.36)

Page 15: Using Phenomenographic Methods to Support Political Information Use

Different Ways of Experiencing Political Information

1) A range of sources of information;

2) Something which is encountered out of context;

3) Something to fill a knowledge gap;

4) Something through which to gain meaning and context;

5) Something relevant to one’s own life;

6) Something which can help to achieve social change.

CC poppy https://flic.kr/p/9eHaoG

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1) Political information as a range of

sources of information

Most simplistic way of experiencing

political information

Political information and information

sources as external to the self

Politics related to Westminster politics and removed from individuals’ lives

Negative attitudes towards participating in politics connected to lack of belief that

young people have capacity to make responsible decisions

CC Loes van Voorthuijsen

https://flic.kr/p/bcCZwX

Page 17: Using Phenomenographic Methods to Support Political Information Use

• Broad range of information sources (Diehm and Lupton 2014)

• Information horizon (Sonnenwald 1999)

“Well I know there are lots of places I could find stuff out, I just don’t really care about politics so I don’t really use them myself.” (P14) “Every morning they stick

on the news to see what's going on. I'm not bothered about politics. I don't care about who's going to be the next Prime Minister or something.” (P12)

“No I don’t think we should be able to vote at 16. You can’t trust us to do the right thing! When you’re 16 you're in education. At 18, you're in control and you know what you're talking about, and you can have a view. Politics is to do with education and you're still in education.” (P23)

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2) Political information as something

encountered out of context

Information encountered passively

and actively

Outwith specific and

acknowledged political information need

Information not actively used for any particular purpose

Political information has no

relevance to their lives or contexts CC Gerard Stolk https://flic.kr/p/qgomeh

Page 19: Using Phenomenographic Methods to Support Political Information Use

• Knowledge base (Yates 2013)

• Information landscape (Smith 2010) • Pressure to be informed (Curnalia and Mermer 2013)

• Objective and decontextualized (Bruce 2008)• Passive absorption (Bates 2002)

“My mum always has the radio on in the car…it’s not really anything to do with me. I don’t get most of it. Some of it probably sinks in though.” (P15)

“I watch the news if it’s on TV, like in the morning. I don’t usually know what it’s about but I try to keep up to date, it’s quite interesting.” (P1)

“I don't know what it was. This woman had to stand up for so many hours when she...I don't

know what it was all about. She had to stand up. She wouldn't

sit down or something, while there was this big government

meeting or something. It was fun to watch but I wasn’t sure

what was going on.” (P8)

Page 20: Using Phenomenographic Methods to Support Political Information Use

3) Political information as something to fill a knowledge gap

• Deliberate acquisition of information to

form an opinion and fill a gap• Information as external object to meet an

internal need• Engagement with information beneficial

but not essential

• Educational and real-world outcomes• Political knowledge as a commodity

• Not conceptualised as being part of a system

• Evaluated based on existing

predispositions and assumptions CC Richard Fraser https://flic.kr/p/7xUJy1

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“If I want to find out more about

something I’ve heard on the news I’ll Google it, just to find out

the basic facts so I know what’s going on.” (P26 FG3)

“I can see the value of learning

about politics but I wouldn’t want to do it at school unless I could do

it as a GCSE.” (P8 FG1)

“I hate it when my Grandad comes out with something…and I

know he’s wrong, but I don’t have the facts to back myself up…If I could say…that’s not how many people are benefits

cheats…because I knew the facts, that’d be good.” (P7 FG2)

• Disposable information seeking (Mawby et al 2015)

• Principle of least effort (Shenton and Dixon 2004) • Rational PLE behaviour (Agosto and Hughes-Hassell 2006)

• Regurgitation of information (Smith 2010)

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4) Political information as something through

which to gain meaning and context

• Potentially useful resources for

sense-making• Develop opinions, beliefs, attitudes,

understanding• Easy to manage amount of information • Does not challenge existing worldviews

• Awareness that information production is a process and can be subject to

critical analysis• Develop a ‘sense’ of political agency

(albeit with existing biases)CC Robin https://flic.kr/p/oF2Ff

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“He [the sociology teacher] always brings up things in the news,

like how does that fit in with what we're doing, like family or youth or something.” (P15 FG1)

“The newspapers can be

very biased because the editor or whoever it is who’s

written that particular article writes it, so they put their own view into it.” (P7 FG2)

“I wouldn’t want to be able

to vote because I don’t know enough. I mean,

what if I voted and I voted for the wrong party - the ones who lost?” (P8 FG1)

• Transformative lens (Lupton 2008)

• Information as subjective (Bruce 2008)• Deep approach to learning (Andretta 2007)

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5) Political information as something relevant to one’s own life

• Actively use information to develop a ‘sense’

of political agency, taking an interest

• Understanding the “right” political views

• Broader ‘landscape’ of politics

• Used to develop understanding of politics

and society

• Individual part of the production of new

information

• Critical assessment of information sources

• Connection between information from

academic lessons and everyday life

acknowledged CC Mathias Liebing https://flic.kr/p/2FEBT6

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“It kind of annoys me, the fact that the Prime Minister is usually someone who's been brought up middle class, that's never had to pay for anything, so they don't quite know how our parents feel, they don't quite know what it's like to work and have to earn and

stuff like that.” (P18 FG2)

“I think the only time

I care about politics, is if it affects me or

my family. If it doesn't, I have no

reason to care

about it.” (P23 FG2)

“Sometimes I think I know about something but…I’ll

hear something on the news and it makes me realise

there’s more to it…I learn from that…when I’m talking

to my friends…I’ll tell them it’s different.” (P27 FG2)

“I think it’s important to be thinking about things now because even though I can’t vote yet, I do want to. So I need to know what I think about things.” (P3)

• Interacting with others for growth, learning and understanding

(Diehm and Lupton 2012)

Page 26: Using Phenomenographic Methods to Support Political Information Use

6) Political information as something

that can help to achieve social change

• Developing consciousness of structures of power and systems of production

• Information sharing and production with view to enacting social change

• Production of political opinion• Assessing reliability of information • Understanding impact of bias,

misinformation and disinformation• Connecting engagement with political

information to action: being informed enough to become involved

• Focus on application of information for social change

CC Kunal Shah https://flic.kr/p/aDCHnx

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“On Tumblr you’ll see a picture

and it’ll come with a little caption about it, and then

everybody will talk about what they think about it, and they can have a debate on it…

And there’ll be different things that they talk about,

like…feminism and stuff I hadn’t learnt about before.” (P9)

“I like going to village meetings even

though I’m the youngest one there because it’s where you find out local

things that you don’t hear about , even in The Free Press. I like to know

what I can do about things, how I

can help. Like the other day, with the protest against the building work,

they were saying what you can write in letters to the councillors and that.”

(P26)

• Learning as a social responsibility (Lupton 2008)

Page 28: Using Phenomenographic Methods to Support Political Information Use

Levels of the outcome space

• Hierarchical in structure

• Not a representation of developmental phases

of political activism• Representation of the

different ways

participants experience and use political

information for knowledge or action

Page 29: Using Phenomenographic Methods to Support Political Information Use

Research outcomes focus on how the variation of experiences and different

ways of thinking about a

phenomenon can be used as ‘a

powerful way of seeing’, which in turn

can be supported by educators to become ‘powerful ways of acting.’

(Marton and Tsui 2004, p.8)

Implications for Practice

CC Antony Bennison https://flic.kr/p/8So1j7

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Developing More Complex Ways of Understanding

Understanding these experiences can help us

influence the degree of

complexity with which young

people use information to help

them form political opinions and participate in democracy.

CC Martin Fisch https://flic.kr/p/9bUJEX

Page 31: Using Phenomenographic Methods to Support Political Information Use

Navigating Political Information

Misinformation and disinformation

(Fallis 2014; Lewandowsky 2012)

Lies (Grice 1989)

Spin (Isaac and Bridewell 2014)

Bullshit (Black 1983; Frankfurt 2005)

Restriction, filtering and censorship (Fallis 2014)

CC Thomas Hawk https://flic.kr/p/PVNng

Page 32: Using Phenomenographic Methods to Support Political Information Use

“Everything on the Internet looks like it might

be true…

In this political season

we’ve seen you just say

stuff. So everything suddenly becomes

contested.”

Barack Obama, Frontiers Conference,

Pittsburgh, 13th October 2016

Page 33: Using Phenomenographic Methods to Support Political Information Use

Engaging Young People: Room for Experts?

“Britain has had enough of experts.”

Michael Gove, Sky News, 3rd June 2016

• Most frequently cited source of political

information: trusted people

• Many young people don’t feel adequately

equipped to navigate political information to

make informed choices

• They want guidance and scaffoldingCC Victoria Pickering https://flic.kr/p/7CCdmo

Page 34: Using Phenomenographic Methods to Support Political Information Use

Finding out about:• Where young people get information from

• How they assess authority

Helps us:

• Understand behaviour and decisions• Develop theory

• Design effective interventions

Supporting Citizenship

CC kkimphotography

https://flic.kr/p/dVXJ8W

Page 35: Using Phenomenographic Methods to Support Political Information Use

• Participants have opportunity to voice experiences, concerns

and attitudes

• Voices of all participants given

weight

• Theoretical framework for understanding young people’s

political information

experiences

• Pedagogically valuable

• Supports political participation

Phenomenography in Practice

CC Stilgherrian https://flic.kr/p/8ybUYU

Page 36: Using Phenomenographic Methods to Support Political Information Use

Pedagogical Value of Phenomenographic Research

Phenomenographic interviews and

focus groups, or even casual discussion may help pupils to

become conscious of underlying assumptions and biases that inform their worldviews and information

behaviours, many of which may be limiting individuals’ capacity to

learn and develop criticality.

CC Duncan C https://flic.kr/p/7PPCWB

Page 37: Using Phenomenographic Methods to Support Political Information Use

ReferencesAgosto, D. E., & Hughes-Hassell, S. (2006). Toward a model of the everyday life information needs of urban teenagers, part 2:

empirical model. Journal of the American Society for Information Science, 57(10), 1394–1403.

Andretta, S. (2007). Phenomenography: a conceptual framework for information literacy education. Aslib Proceedings, 59(2), 152–168.

Bates, M. J. (2002). Toward an integrated model of information seeking and searching. New Review of Information Behaviour Research, 3, pp. 1–15.

Black, M. (1983). The prevalence of humbug and other essays . Ithaca: Cornell University Press.

Bruce, C. S. (2008). Informed learning. Chicago: Association of College and Research Libraries/American Library Association.

Curnalia, R. M. L., & Mermer, D. (2013). Integrating uses and gratifications with the theory of planned behavior to explain

political disaffection and engagement. American Communication Journal, 15(3), pp. 59–82.

Diehm, R.-A., & Lupton, M. (2012). Approaches to learning information literacy: a Phenomenographic Study. The Journal of

Academic Librarianship, 38(4), pp. 217–225.

Diehm, R.-A., & Lupton, M. (2014). Learning information literacy. Information Research, 19(1).

Fallis, D. (2014). “The varieties of disinformation” in Floridi, L. and Illari, P. (Eds.) The Philosophy of Information Quality. London:

Springer. pp.135-161. DOI 10.1007/978-3-319-07121-3

Frankfurt, H. G. (2005). On bullshit . Princeton: Princeton University Press.

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Influence and Successful Debiasing. Psychological Science in the Public Interest. 13 (3), pp.106-131

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Limberg, L. (1999). 'Three conceptions of information seeking and use', in Exploring the contexts of information behaviour: Proceedings of the second international conference on research in information needs, seeking and

use in different contexts. T.O. Wilson and O.K. Allen (Eds), Taylor Graham, London, pp. 116-35.

Lupton, M. (2008). Evidence, argument and social responsibility: first year students’ experiences of information literacy when researching an essay. Higher Education Research & Development, 27(4), pp. 399–414. Marton, F. &

Booth, S. (1997). Learning and Awareness. Abingdon: Routledge.

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Marton, F., & Tsui, A. B. M. (2004). Classroom discourse and the space of learning. London: Routledge.

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Shenton, A. K., & Dixon, P. (2004). Issues arising from youngsters’ information-seeking behavior. Library and Information Science Research, 26(2), pp. 177–200.

Smith, M. (2010). Young people: a phenomenographic investigation into the ways they experience information.

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Page 39: Using Phenomenographic Methods to Support Political Information Use

Thank You@walkyouhome

[email protected]

University of Strathclyde profile

Full ASIS&T paper (Under experiencing political information)

slideshare.com/laurensmith

CC Jean-Pierre Dalbéra https://flic.kr/p/6N3J2n