Using jisc's JUSP and CCM services effectively to manage resources - Jisc Digital Festival 2015

User Stories: how JUSP and CCM Tools make a difference to effective management of resources in two academic libraries.Jo Alcock, Mitchell Dunkley, Ruth Elder, Diana Massam

» Two Jisc services, one theme:

› Providing access to data: to improve efficiency and enable effective workflows

» Real life reports on making a difference from two practitioners

User stories: JUSP and CCM

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 3

» Introduction to JUSP

» User Story 1 (JUSP) : Mitchell Dunkley, De Montfort University

» Introduction to Copac Collection Management Tools

» User Story 2 (CCM Tools): Ruth Elder, University of York

» Questions / Discussion

User stories: JUSP and CCM


JUSP: An introduction - Jo Alcock

10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham

JUSP: An introduction

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» Supports UK academic libraries by providing a single point of access to e-journal usage data

» Assists management of e-journal collections, evaluation and decision-making

» Provides statistics to ensure the best deals for the academic community

Background and aims of JUSP



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JUSP consortium partners

Evidence Base at


How does JUSP collect data?

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» Standardized Usage Statistics Harvesting Initiative (SUSHI)

» Machine to machine method of gathering statistics

» Libraries can view their data from all participating publishers within JUSP portal


flickr.com/photos/ragingwire/3395161474/


http://www.flickr.com/photos/ragingwire/3395161474/


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» COUNTER-compliant usage data (COUNTER = Counting Online Usage of NeTworked Electronic Resources)

› JR1: Journal Report 1 – Number of Successful Full-text Article Requests by Month and Journal

› JR1a: Journal Report 1a – Number of Successful Full-text Article Requests from an Archive by Month and Journal

› JR1 GOA: Journal Report 1 GOA – Number of Successful Gold Open Access Full-text Article Requests by Month and Journal

» Where available, JUSP has usage statistics back to Jan 2009

What data are available?


What reports are in JUSP?

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» Journal level reports

» Summary reports

» Titles and deals reports

» Usage profiling reports

Guides to reports: jusp.mimas.ac.uk/guides-to-reports



http://jusp.mimas.ac.uk/guides-to-reports

Participating publishers Participating libraries

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» Data from over 65 publishers and intermediaries in JUSP

» Regular communication with publishers; priorities informed by participating libraries

» Almost all UK Higher Education Institutions participate in JUSP

» Interest from libraries in other sectors and outside UK




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» Making effective use of staff time

» Informing decisions for substitutions/cancellations

» Assisting academic departments in understanding resource use

» Collecting data for regular reporting and decision making

» Usage profiling

Further examples at: jusp.mimas.ac.uk/use-cases/

JUSP use cases


http://jusp.mimas.ac.uk/use-cases/

Find out more…

Contact…

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

Jo AlcockJUSP

[email protected]

jusp.mimas.ac.uk

http://www.jusp.mimas.ac.uk/

Using JUSP from a library’s perspective

DMU Library and Learning Services


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» DMU Library - directorate context

» Current resource renewals workflows & JUSP

» The benefits of using JUSP for DMU Library

» Creating a “usage and cost analysis” template

» Key interactions

Introduction



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» Investment of over £1.7m per year in e-resources, journals and books

» Separate budgets for e-resources, books and journals

» Subject librarians = budget holders / decision-makers

» Content Delivery staff = provide usage / cost info to support evaluation

» Return on investment is key for the service

DMU Library - directorate context



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» E-Resources: automated renewal alert & checklist (Intota)

» E-journal subs: annual renewals process (with sub agent)

» Use JUSP as primary source where JR1 stats are available

» Provide usage and cost analysis document for resource renewals

» Supply stats for individual titles during annual journals review

Current resource renewals workflows and JUSP


DMU Library – renewal checklist for online resources


De Montfort University



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» Saves time! (Multiple renewals, core titles and SCONUL data)

» Decreases staff frustration and improves team morale

» Ensures library is using COUNTER stats

» Enhanced analysis of raw data – new skills, visualisation of stats

» Better informed and prompt library renewal decisions

Benefits of using JUSP for DMU Library...



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» CAG discussion – share templates between JUSP users, showcase different examples of evaluating stats

» DMU template for cost & usage analysis

» Use set Excel formulas to create automatic data outputs and visualisations

» View templates within “Community Area” section on JUSP

Creating a “usage and cost analysis” template


Usage & cost analysis template – DMU Library


De Montfort University


Usage and cost analysis template available in the Community Area on JUSP


Jisc/JUSP



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» Publishers

» Systems providers

» Subject librarians / academic faculty staff

» Senior management in library / university

» Library users (DMU students)

Key interactions


Find out more…

Contact…


Mitchell DunkleyDMU library and learning services

[email protected]

mitchley.our.dmu.ac.uk/

http://mitchley.our.dmu.ac.uk/

Copac collection management tools

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» Built on Copac data

» Developed in partnership with the White Rose Consortium and RLUK

» A ‘grassroots’ project meeting user needs

» Now ‘service in development’

CCM Tools: an introduction

flickr.com/photos/31246066@N04/46410452/


https://www.flickr.com/photos/31246066@N04/46410452/

What are they?


» Suite of Tools: enable benchmarking of collections

» Comparison of holdings of all libraries contributing to Copac

» Data search, manipulation and visualisation, plus export facilities


Use cases


» Identifying collection strengths

» Stock editing: identifying last copies for potential withdrawal

» Prioritising conservation or digitisation decisions

» Subject search: collection development


Evidence of benefits


» Case studies: user forum

» Community events

» Focus groups

» User testing


User Survey


» Over 60% of respondents were using or likely to use the CCM Tools for business as usual activity

» All respondents would recommend the CCM Tools to others

» Over 70% of respondents found the CCM Tools easy or very easy to use



Benefits:


“Benchmarking against other

libraries”

“CCM is critical”

“Speed and hard evidence”

“A realistic starting point for

challenging work”

It’s wonderful, keep developing it, don’t

take it away”


» Currently preparing for service: summer 2015

» Investigating use cases with new user groups: pilot access

» Refreshing interface following user testing

» Developing user support and help features

» Opening up access to more users

What next?


Find out more…

Contact…


Diana MassamCCM Project manager, Jisc

[email protected]

ccm.copac.ac.uk/

http://ccm.copac.ac.uk/

Moving towards business as usual: Use of the Copac Collection management tool at the University of York Library

Ruth ElderCollection space management co-ordinatorUniversity of York Library and Archives

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Where are we now ?


Identifying potential stock for purchase




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Library of Congress subject heading: Natural Science


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500

1000

1500

2000

2500

Legal deposit library

Non legal deposit library

University of York library

Top 4 ranked Copac libraries for subject heading

Newcastle

Edinburgh

Manchester

Glasgow



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Bibliographic Details E-resourcePublicatio

n date

Tracking environmental change using lake sediments. / edited by H. John B. Birks...[et al.]. Springer, c2012. 2012

Lee de Forest [electronic resource] : king of radio, television, and film / by Mike Adams. Copernicus Books, c2012. electronic resource 2012

Natural hazard mitigation policy [electronic resource] : implementation, organizational choice, and contextual dynamics / Daniel J. Alesch, Lucy A. Arendt, William J. Petak. Springer Science+Business Media B.V., c2012.

electronic resource 2012

The English language in the digital age [electronic resource] / Sophia Ananiadou, John McNaught, Paul Thompson ; Georg Rehm, Hans Uszkoreit(editors). Springer, c2012.


The Bulgarian language in the digital age [electronic resource] / Diana Blagoeva, Svetla Koeva, Vladko Murdarov ; Georg Rehm, Hans Uszkoreit(editors). Springer, c2012.


Composite Materials [electronic resource] : Science and Engineering / by Krishan K. Chawla. Springer New York : Imprint: Springer, 2012. 3rd ed. 2012.


Einstein's Relativity [electronic resource] : The Ultimate Key to the Cosmos / by Fred I Cooperstock, Steven Tieu. Springer Berlin Heidelberg : Imprint: Springer, 2012.


Inequalities [electronic resource] : theorems, techniques and selected problems / Zdravko Cvetkovski. Springer, c2012. electronic resource 2012

Glasses and glass ceramics for medical applications [electronic resource] / Emad El-Meliegy, Richard van Noort. Springer Science+BusinessMedia, LLC, c2012.


Imagine Math [electronic resource] : Between Culture and Mathematics / edited by Michele Emmer. Springer Milan, 2012. electronic resource 2012

L' ambientalista nucleare [electronic resource] : Alternative al cambiamento climatico / Juan Jose Gomez Cadenas ; Traduzione di Cristina Ingiardi. Springer, c2012.


The Nuclear Environmentalist [electronic resource] : Is There a Green Road to Nuclear Energy? / by Juan JosÃ© Gomez Cadenas. Springer Milan : Imprint: Springer, 2012.


Data-Driven Methods for Adaptive Spoken Dialogue Systems [electronic resource] : Computational Learning for Conversational Interfaces / edited by Oliver Lemon, Olivier Pietquin. Springer New York : Imprint: Springer, 2012.



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“The lists produced … were extremely helpful for us in identifying resources…

Given the interdisciplinarity of the programme… it was good to have the absolute resource data and especially the comparator data for other institutions …to get a feel for the types of materials we should consider to support the programme…

We have a solid basis for making any necessary purchase decisions.”

Academic Liaison Librarian

Feedback for Natural Sciences work:



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York Art Gallery stock awaiting cataloguing …

Gifts


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Library of Congress Subject Heading: George Stubbs

(Stock holding January 13)

Gifts

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90


0

100

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500

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700

800

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Library of Congress Subject Heading: Henry Moore

(Stock holding January 13)

Gifts


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Gifts


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An aside & a plug ….

Library Input

CCM Tool

Library output


Conclusion


Conclusion

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The Copac Collection management tool helps to:

» Improve our understanding of collections

» Ensure the retention of the “last copy”

» Manage down print collections, enabling cost effective space management

» Identify and develop unique and distinctive collections

» Allows real savings in both staff time and effort, which can be invested in alternative areas


Find out more…

Contact…

Ruth ElderUniversity of York Library and Archives

[email protected]

ccm.copac.ac.uk/

http://ccm.copac.ac.uk/