United Structural Systems

About United Structural SystemsThe leading company in foundation repair and underpinning technologies.

Learning. Teaching. Applying.• Founded in 1994• Accredited business by Better Business Bureau• Design-Build company• EntreLeadership Program Practitioner• 30 years combined experience in:

• Engineering• Masonry• Waterproofing• Foundation stabilization• Earth Retention

Owners

Chris SmithPresident

Mike SmithFounder

Kenny WilliamsCo-Owner

www.usstn.com@USSNashville | facebook.com/USSTN

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Why partner with us?

Integrity is not a philosophy, it is a way of life at USS. We work with clients to help them understand why or why they do not need a particular form of work.

Integrity.


USS has a reputation of doing things honestly, quickly and professionally. Our crews have the most up-to-date equipment and always represent the company well.

Reputation.

Because we have extensive knowledge of the Mid-South’s varying soil conditions, terrains and rock, we understand that one particular procedure doesn't fit every situation.

Knowledge.





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Meet the project foremen





Our Process


From beginning to end: 1) Customer calls USS for estimate2) Office assigns project manager to perform

estimate3) Project manager meets customer, listens to

concerns and review problem4) Diagnose for best solution5) Create CAD drawing6) Review proposal with homeowner7) Client signs contract with USS8) Office schedules work with qualified crew9) Client is given scheduled date10) Crew completes job11) Project foreman walks through with customer 12) Payment is collected13) Office sends Customer Quality Audit and letter of

Lifetime of Structure transferable warranty





Where we serveWe know the Mid-South. USS works on both residential and commercial properties in Middle Tennessee. We provide free estimates to Central TN and Southern KY.


Our clients• McDonald’s Food Distributor• Music City Center• MTSU• NASA• Grand Ole Opry House• U.S. Postal Office• U.S. Army Corp. of Engineers• Nissan

• Coca-Cola• Metro Nashville Airport Authority• BMW of Nashville• Nashville Courthouse Plaza Parking Garage• Jimmy Dean Plant• Nashville Electric Service• Vanderbilt University

• Lipscomb• McMinnville Power Plant• Williamson County Courthouse• YMCA• Governor's Mansion• Belmont University• Baptist Hospital• Tennessee State University


http://www.usstn.com/residential

http://www.usstn.com/commercial





Foundation RepairUSS provides repair for vertical settlement and lateral settlement.


http://www.usstn.com/residential/services/vertical-settlement/

http://www.usstn.com/residential/services/lateral-settlement/





Waterproofing USS provides basement and crawlspace waterproofing systems.


http://www.usstn.com/residential/services/waterproofing/





FabricationUSS provides engineered Design-Build systems.






CommercialUSS provides a number of Geotechnical services including micropiles, soil nails, underpinning, grouting and shotcrete.


http://www.usstn.com/commercial




Customer Quality Audit


We think of our clients as teachers: they teach us how we can improve our operations and service. We actively engage in customer quality audits for all of our services. We also pay attention to: • Personal Surveys• Phone calls• Better Business Bureau• Angie’s List• Google Reviews• Facebook Recommendations






Referrals by the poundLiterally! Our clients are so happy with our quality and professionalism that they write to us personally in surveys and online. But, don’t take our word for it …






“Yours was the most accommodating work crew I think I have ever encountered. From the moment they began, their number one concern was for my satisfaction. They welcomed my questions and patiently explained every step in the process. Over and over again, they told me what a great company USS was to work for. They were proud of the reputation they were a part of and took great care not to do anything that would embarrass or undercut that reputation. They took the sort of care they would if this were their own home.”

Most Accommodating Work Crew Ever!

- Franklin, TN (2008)

Customer Testimonials






“Your staff was professional, courteous and efficient in each of their jobs. We would be glad to recommend your company to neighbors and friends. We were especially impressed with the fact that you took our ‘small’ problem as seriously as your bigger jobs…that meant a lot.”

Took Our “Small” Problem Seriously

- Nashville, TN (2007)






“With the below-freezing weather and bitter wind, your two technicians worked so hard…and I really admire them both. I may not know anything about “foundation piers,” but I’m sure that they do, and I trust you. Thank you for your work!”

I Admire & Trust Your Technicians

- Brentwood, TN (2009)




Our commitmentThe future is bright at USS, the goal is growth.

We’re looking to add to our strength, not only in numbers, but people.


Reasons to choose USS1. USS has repaired more than 6,400 homes, businesses, schools

and churches in Tennessee’s Mid-state region since 1994.

2. USS is locally owned and operated, employing only drug-tested local workforce, of whom are trained by owners and managers.

3. USS steel piers are constructed of the highest quality steel and are engineer designed, tested and approved.

4. USS does not require any down payment before repairs begin.

5. USS warranties all foundation piering with a Lifetime of Structure, transferable warranty at no additional cost.

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Education

United Structural Systems