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The University of Sydney Page 1 Understanding Public Service Media Value Beyond the Fifth Estate: The significance of social media in a networked society Presented by Dr Jonathon Hutchinson Department of Media and Communication @dhutchman www.jonathonhutchinson.com

Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

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Page 1: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 1

Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

Presented byDr Jonathon HutchinsonDepartment of Media and [email protected]

Page 2: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 2

‘Generation Notification’https://www.youtube.com/watch?v=-S6FekN1l5w

Page 3: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 3

Connor Franta– Aged 23– ‘American

Entrepreneur, writer & YouTuber’

– +2m Facebook Likes– +5m Instagram

Followers– 4.8m Twitter Followers– 5.5m YouTube

subscribers– ‘coming of age’

videos?

Page 4: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 4

Troye Sivan– Aged 21– ‘Australian singer,

songwriter, actor and YouTuber’

– 4.6m Instagram followers

– 4m Twitter followers– 2.2m Facebook fans– 4.2m YouTube

Subscriptions– Vlogger

Page 5: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 5

Who cares about ‘Generation Notification’?– These people talk to enormous audiences– The audiences are incredibly engaged– The engaged contribute content, insights, trends– In terms of fandom, this audience is the upper

level– Conversations are influential, to and from these

audiences– Disposable income– Typically not engaging with broadcast content

Page 6: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 6

Social Talent

Page 7: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 7

Social Talent & Digital Influencers– Digital influencers– Fashion bloggers– Content creators– Brand ambassadors– Musicians– Humorous people

Louis Cole, ‘Fun for Louis’

Page 8: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 8

Stampy Longnose – Minecraft video influencers

Who are these people?– Cultural

intermediaries– Community managers

(social media producers, moderators, etc.)

– Microinfluencers– Change Agents

Page 9: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 9

Vidcon

How do they do it?– Consistent message– Understand the

language– Work the platform

conventions– Conversation first,

branding second– Increased exposure

through intermediaries (MCNs for example)

Page 10: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 10

Network Making Power Switchers“(a) the ability to constitute network(s) and to program/reprogram the network(s) in terms of the goals assigned to the network; and (b) the ability to connect and ensure the cooperation of different networks by sharing common goals and combining resources while fending off competition from other networks by setting up strategic cooperation”(Castells, 2011, p. 776).

– 1st characteristic: Common goals

– 2nd characteristic: Switchers “control the connecting points between various strategic networks” for example “the connection between the political networks and the media networks to produce and diffuse specific political-ideological discourses” (Castells, 2011, p. 777).

Page 11: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 11

Scripted Comedy TV

Page 12: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 12

The ABC– Public Service

Broadcasting– Not ‘crowding-out’– Rather ‘distinctive

innovation’ (Cunningham, 2013)

– The broader media environment can learn from ABC

Page 13: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 13

Page 14: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 14

Page 15: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 15

Digital Influencers for #7DaysLater 1. @7DaysLaterTV

2. @Daley_Pearson

3. @HarrisonTheFan

4. @Mwhalan

5. @henry_and_aaron

6. @bajopants

7. @ABC2

8. @WASHINGTONx

9. @JordanRasko

10. @tomandalex

Page 16: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 16

Generation Notification and Public Service Media

Page 17: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 17

What do digital influencers mean for PSM?– Production was a closed (gated) process– Web 2.0, ‘here comes everybody’– We thought audiences should take over the

producer role– That was never the case, but there was a shift in

the production model– Some brands still engage audiences, e.g. House

of Cards & data-driven programming– These is the cultural intermediation model –

professional with enthusiast

Page 18: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 18

Page 19: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 19

@mentions > 56

Page 20: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 20

Digital Influencers in @ABCTV– Analysis for

Cleverman– @tasmawalton– @rove– @sundancetv– @nickysloss– @tillywillynilly, nearly

1K– @spacedaisies

Page 21: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 21

#gameofthrones (top 500, tracked for 30 minutes)

– @rukhshan – 3900 followers

– @isuzax – 4k followers– @justinthomas97 – 5k– @rubencarrito

Page 22: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 22

What do digital influencers mean for PSM?– Decrease the audience size to those who are

most active and influential– These are the people to target with social media

strategy– They also represent the broader audience:

indicative of their likes/dislikes– Direct channel of communication between

content production and consumption– Emerging production model between media orgs

and ‘Generation Notification’

Page 23: Understanding Public Service Media Value Beyond the Fifth Estate:The significance of social media in a networked society

The University of Sydney Page 23

Dr Jonathon [email protected]@dhutchman