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GOOD COP, BAD COP? TWITTER FOR COMMUNITIES OF PRACTICE [email protected] [email protected] 17 th June 2010 Hertfordshire Blended Learning Conference 2010 Dr Bex Lewis, University of Winchester Blended Learning Fellow Lecturer History/Media Studies Dr David Rush, University of Winchester Honorary Research Fellow

Twitter for co p bex lewis & david rush

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A presentation/conversation to be provided by Dr Bex Lewis and Dr David Rush at the Hertfordshire Blended Learning Conference, 17th June 2010. You'll have to come along to see what we actually say alongside it!

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GOOD COP, BAD COP? TWITTER FOR COMMUNITIES OF PRACTICE

[email protected]@winchester.ac.uk

17th June 2010Hertfordshire Blended Learning Conference 2010

Dr Bex Lewis, University of WinchesterBlended Learning FellowLecturer History/Media Studies

Dr David Rush, University of WinchesterHonorary Research Fellow

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Coming up…

Defining a ‘Community of Practice’ Personal Learning

Environment, including Twitter! Institutional Community of

Practice, incorporating Twitter? Building a Subject CoP ,

integrating Twitter? Debate

What makes for a good CoP or a bad CoP?

Image created by @drbexl

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Defining a “Community of Practice” “Communities of practice are formed by

people [engaging in] collective learning in a shared domain of human endeavor” Etienne Wenger

CoPs have three elements: domain community practice

Meaning of these words? Not shared Hence ambiguous

Image from : http://www.sxc.hu/

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CoPs in Practice

Wenger’s original CoP idea been taken in several different directions Management establishing institutional CoP Self-interest groups using a CoP

Technology Stewardship in Digital Habitats Tech Steward

Knowledgeable about technology and users Sits between technology and users

Digital habitat – range of platforms, tools and apps in use

Image from : http://www.sxc.hu/

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Creating Digital Habitats

“Technology stewards are people with enough experience of the workings of a community to understand its technology needs, and enough experience with or interest in technology to take leadership in addressing those needs. Stewarding typically includes selecting and configuring technology, as well as supporting its use in the practice of the community.”

Wenger, E., White, N., Smith, J.D., Digital Habitats: Stewarding Technology for Communities, 2009, p.25

http://cpsquare.org/

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Joining Communities of Practice As an individual tech steward wish to

develop your own practice and that of institution

Within institution may have to create own CoP

Outside of institution have many choices

Image from : http://www.sxc.hu/

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https://twitter.com/drbexl

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Follow and Be Followed

Start following people you are interested in Start following their followers – piggybacking Some will follow you in return Search for those using #hashtags of interest

to you Russell Stannard, http://bit.ly/9ijjX0, 09/09

Shared Interests http://wthashtag.com/ http://www.twellow.com/ http://mashable.com/twitterlists/

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http://klout.com/drbexl

What’s hot now?

Genuineness

Conversations before and after conferences

Consistency and Interaction

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https://twitter.com/Digitalfprint http://www.whendidyoujointwitter.com/

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http://klout.com/digitalfprint

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http://digital-fingerprint.co.uk/

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https://twitter.com/dgrush http://klout.com/dgrush

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Do followers follow each other? All the gurus are ‘friends’ (follow and followed by)

digitalfprint Last 4 rows show core of followers – a network

Account Following Followers DigitalfprintGuru 1 170 148 Guru 2 93 86 Guru 3 32 38 Guru 4 19 30 Guru 5 13 28 Guru 6 10 26 Guru 7 6 19

Image from : http://www.sxc.hu/

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Is a network a CoP?

According to Wenger there needs to be some reification – production of objects to record experience

Twitter doesn’t do this Reification in two ways

Use of Twitter support tools: Hootsuite, Tweepdiff, Twellow, Tweetbook, etc

Links to other places on web e.g. blogs

Image purchased from http://www.istockphoto.com/file_closeup.php?id=7755704

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Conclusions so far

Twitter may help us build up a network Relationships Reputation

In itself it is rather limited To build a CoP it might act as a starting

point Then would need to find shared

electronic spaces

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An Institutional Community of Practice?

Image from : http://www.istockphoto.com/file_closeup/?id=9458297&refnum=3720884&source=sxchu04&source=sxchu04

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Understanding Community

“The first and foremost activity of tech stewards is to understand their community and its evolution well enough to be able to respond to its expressed and unexpressed needs with respect to technology. This understanding of how the community functions includes its key activities, member characteristics, subgroups, boundaries, aspirations, potential, limitations, as well as its context. Achieving such understanding will require a combination of direct involvement, observations, and conversations with community members.”

Wenger, E. et al, Ibid, pp.26-7

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http://www.surveymonkey.com/s/KQGRNV5

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Why DON’T you use Twitter? The majority were “too busy on

Facebook” or thought Facebookwas better

Don’t know anyone else using it Had an account, didn’t understand, de-installed Too celebrity-focused “really is an excuse for people to tell you what

cereal they had for breakfast or complain about every little detail that makes their lives so mundane in the first place”

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Staff Survey

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What they think Twitter is

Online form of SMS Platform for quick dissemination of brief information to

large group of interested parties. Fast, superficial but far reaching discussion

Sending text-message length messages to an internet site. Often used, it seems to me, to share so-called news of no relevance whatsoever.

It is a social network where your comments are restricted to only 140. I tried it but found it so irritating. I do not want to know when someone is having a cup of tea.

It's a self-glorification tool for those who are unable to accept that they are less interesting than they think they are.

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University/InstitutionalLearning Environment

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http://learn.winchester.ac.uk/course/view.php?id=1203

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https://twitter.com/blwinch

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http://www.facebook.com/?ref=logo#!/group.php?gid=106375376072443&ref=ts

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Reliable?

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Indicators that a CoP has formed? Existing Blended Learning COP based on

Moodle Plus f2f and other electronic means

Orientation of COP Mixture of “Access to expertise” and

“Relationships” Shown by content of communication and

nature of meetings Now being augmented by Twitter and

Facebook

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CoP for a Subject?

@winchmfs

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Subject: School of Media & Film

Learning Environment

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http://winchmfs.wordpress.com/

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https://twitter.com/winchmfs

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http://twitter.com/paulmanninghosw

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Conclusions

Twitter Might be used as a seed for a COP based on individual special interests

Twitter Can be used to develop an existing institutional COP

Twitter Can be used to seed development of a subject COP

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Thank you for your time