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Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

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The presentation helps to demystify social media tools and technology, and provide practical advice to creating, marketing and managing an online personal brand.

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Page 1: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Tweets, Likes & Blogs:

Creating & Managing Your

Professional Reputation

Page 2: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Eileen O’BrienDirector of search & innovation

Maureen HallDigital marketing strategist

Connecting People+Brands

Page 3: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

What Is Social Media?

A social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions like corporations

Groundswell by Charlene Li & Josh Bernoff

Page 4: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Social Media Explosion

Social media is not a strategy, but a tactic

Start with an objective, create a strategy and determine the best tactics

What do you want to accomplish?

New job or promotion

Increased industry visibility

Increased knowledge

Page 5: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Too Much Information

e-News RECEIVED per week:

e-News READ per week:

Page 6: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Social Media is a Tactic

Social media is not a strategy, but a tactic

Start with an objective, create a strategy and determine the best tactics

What do you want to accomplish?

New job or promotion

Increased industry visibility

Increased knowledge

Page 7: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Search Yourself

Page 8: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Search Yourself

Page 9: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

How Do You Want to Be Known?

Page 10: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

The Basics

Squat on your name on social media platforms: namechk.com

Consistent photo and profile

Page 11: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

What’s Your Story?

Page 12: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Caveats

Follow your company’s social media policy

Be transparent

State that opinions are your own

Roche example:• Roche.com/socialmedia• Roche.com/social_media_guidelines.pdf

Page 13: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Just Jump In

Page 14: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

LinkedIn

Page 15: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Leverage LinkedIn

• Professional photo

• Personalized URLLinkedin.com/in/name

• Link to all sites

• Embed blog

• Status updatesConsider linking Twitter

• Can show books reading, trips

Page 16: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Leverage LinkedIn

• Personal note with invites

• Only link to people you know

Page 17: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Leverage LinkedIn

Expand on groups

Page 18: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

http://www.linkedin.com/signal/

Page 19: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Facebook

Page 20: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Claim Personal URLwww.Facebook.com/YourName

Friends & Family

Causes / Communities

Hobbies

Facebook

Page 21: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

YouTube

Page 22: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Free, customized channel

YouTube.com/HBAGP

Second largest volume of searches

The Value of YouTube

A keyword-tagged video is 50 times more likely to appear on the first page of a Google search result compared with a traditional web page(Forrester Research)

Page 23: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Blogging

Page 24: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

• Excellent for search

• Enables thought

leadership

• Leverage content fully Sites will repost content

• If too time consuming,

consider: Guest blogging

Combine forces with others

Comment on other blogs

The Value of Blogging

Image courtesy of Sasha Wolff on Flickr

Page 25: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Twitter

Page 26: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

A free social networking &

microblogging service that

allows users to send updates

or tweets (text-based posts

up to 140 characters long) to

anyone who opts to receive

them

Asks: What’s Happening?

What’s Twitter?

Image courtesy of Robert Scoble on Flickr

Page 27: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

An Example of a Twitter Profile

Page 28: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Use Twitter interface

Download TweetDeck for free or use HootSuite.com

Columns for all friends, mentions, direct messages

Twitter: How to Use It

Page 29: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

@eileenobrien in a message brings it to my attention –

this is a “mention”

D eileenobrien in a message is a private “direct

message,” or DM

RT is a ReTweet (rebroadcast of a message)

Twitter: The Vernacular

Page 30: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Use hashtags # for easy searching or curating of

information

#socpharm, #hcsm, #hcsmeu, #mhealth

Hashtags.org: to find a hashtag topic or to see what a

hashtag means

Twitter Hashtags

Page 31: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Get a free http://bit.ly account to shorten URLs

Tracks how many times your link is clicked

URL Shorteners

Page 32: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Thought leadership and cause enthusiasts

Search on topics of interest

Look at who others follow

Take your time

Twitter: Who to Follow

Page 33: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Tweetchat: discussion about a

specific topic at a preassigned

day/time

• http://bit.ly/twitterchats

• #SocPharm: Wed 8-9 pm EST

Tweetchats

Page 34: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

• Quality over quantity

• When you follow someone send a tweet

• Search on topic & answer questions

• Live-tweet conferences

• Engage, say thank you

• Add yourself to yellow pages

www.twellow.com

www.wefollow.com

Twitter: How to Get Followers

Page 35: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

SlideShare

Page 36: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

• Free account, post and tag presentations

• Access this presentation on

http://slideshare.net/eileenobrien

SlideShare.net

Page 37: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Summary

Page 38: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

• Fit it into what you’re already doing

• Small chunks of time

• Use social media to curate content

You’ll cut down on your email

• It’s a worthy investment

How Do You Find the Time?

Page 39: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

• Social media is all about being human, so

have personality

• Never say anything you wouldn’t say in front

of your mother

• It’s all about building relationships

• Treat others with respect

• Be generous

• Add value

The Golden Rules

Image courtesy of Jason on Flickr

Page 40: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Thank You!Questions?

Page 41: Tweets, Likes & Blogs: Creating & Managing Your Professional Reputation

Eileen O’BrienDirector of search & innovation

Maureen HallDigital marketing strategist

Connecting People+Brands