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Training and Development in WIPRO
By: Karishma Hinduja and Qutubuddin
Wipro have an in-house training department that handles continuous training of
employees.
Those with less than one year of experience are taken through a well-structured
induction/training program. This will cover all aspects of software development skills
that are required.
To meet the ever-changing requirements in training, wipro have rolled out their
e-learning initiatives, which is available to all employees. Their "Virtual Campus" runs
with the objective of building a vast learning community on the Net. The facility of
"Training on demand" enables the individual to be in complete charge of his own
learning experience.
Wipro strongly believes that development is a process and not an event. To groom and
development the leadership qualities in their managers, they have a Wipro Leaders
program. Their Leadership programs like their Entry Leader Program, New Leaders
Program, Wipro Leaders Program, Business Leaders Program, and our Strategic Leaders
Program gears you up to take on the challenges at every stage of your career growth with
them.
The stock options for employees are assessed based on the following criteria:
Potential of employee to contribute to company performance
Criticality of the employee
Contribution made by the employee towards business results, processes, customer
satisfaction, employee satisfaction, etc.
High market value or replacement value of the employee.
Wipro provides assistance to its new employees in finding accommodations and also
helps by providing advances/loans to set-up their homes. The loan schemes are quite
unique ranging from loans for house deposits to loans for two-wheelers.
All joinees, whose hometown is different from the place of posting, will be provided
accommodation for eight days to help them settle in. The joinees will also be reimbursed
II AC railway fare from their hometown to the place of training. Wipro even reimburses
expenses towards transportation of household articles up to a reasonable cost.
Wipro has the necessary skill sets and domain expertise to institutionalize and implement
frameworks that are best in breed and are accepted standards for enterprise wide and
functional process improvements.
Training and Development Overview
Wipro Infotech's business process transformation practice adopts a holistic approach by
looking at the three cornerstones of an organisation - Processes, People and Technology.
Adopting best practices and industry standards brings about process improvements. This
would involve changes ranging from process improvement to process re-design, which
are applicable across all industries. Wipro's thrust in process improvement is in using Six
Sigma methodologies in Business processes, Technology processes and People processes.
Business Processes:
Six Sigma frameworks
Wipro's focus would be roll out six sigma across the entire organisation and build
capability within the client organisation to take forward the initiative on their own. This
engagement includes training, certification of people and hand holding during
implementation across critical business processes of the organisation. The engagement is
further strengthened with Wipro's surround methodologies of Knowledge management,
Program management, monitoring and participation in turbo projects. Wipro's approach
is quantitative and can reduce the cost of quality as measured as % of sales.
Six- Sigma brings -in
Continuous defect reduction in products/services
Focus on performance metrics
Measurable milestones.
Sustainability
Integrated Business Process Improvement
An integrated process improvement involves improvement of process efficiencies
followed by process automation. This approach benefits from a robust change
management program. Wipro applies best in class tools, methodologies in a systematic
way. This provides measurable milestones that can be presented to those involved and
stake holders. A robust process thus becomes suited for process automation. It can serve
as bedrock to move to higher level of building capabilities.