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Towards an institutional framework to effectively support transitions to blended learningVicki H.M. Dale, Josephine Adekola& Kerr Gardiner, Learning & Teaching Centre
Overview
QAA-funded Quality Enhancement project, 2014-2017Student, staff & institutional transitions to enhanced blended learning
• Year 1: Developing the institutional framework • Year 2: Focus on student experience of BL & identifying ‘anchor
points’• Year 3: Implementing ‘anchor points’, identifying case studies of
good practice, extending studies of student experience esp. MOOCs
Definition of blended learning
“At its simplest, blended learning is the thoughtful integration of classroom face-to-face learning experiences with online learning experiences … The real test of blended learning is the effective integration of the two main components (face-to-face and Internet technology) such that we are not just adding on to the existing dominant approach or method.”
(Garrison & Kanuka, 2004, p96-7)
Methods
Interviews with 20 key informants (mostly staff)• Senior management, heads of services, teachers & SRC VP for Education
Surveys & focus groups with students• UG & PG blended programmes
Consultations with institutional team incl. world café event• Deans L&T• Heads of services• Teachers• SRC VP for Education
Year 1: Development of the framework
Interviews with 20 key informants:
• Motivations to engage in enhanced BL
• Benefits• Challenges & barriers• Support needs
Motivations / benefits
Enhanced student experience• Increased self-directed learning• Information/lifelong learning literacies• Flexibility• Optimised learning outcomes
Efficiencies• High costs of F2F delivery• Reusable nature of BL
Enhanced teacher experience & upskilling
Challenges / barriers
• Research-teaching tension• Staff workload models• Infrastructure not optimised for BL• Lack of local LT support• Variable digital literacies – students & teachers• Students’ misperceptions regarding ‘value for money’ re: F2F
contact• Ethical issues e.g. device ownership
Support needs
• Staff development: Peer mentoring & communities of practice• Review workload & promotion criteria• Continue to embed digital education in institutional strategy• Recognised appointments in digital education across institution• More local learning technology specialists & instructional
designers• Centre for technology-enhanced learning• Enhance investment in infrastructure
Management & organisation
Learning technology support
• Flexible, active learning spaces
• Robust IT infrastructure
• Addressing student learning needs & expectations
• Digital literacies• New approaches to L&T
• Teacher as facilitator• Student as co-
producer
• Providing leadership• Providing support & resources• Rewarding staff engaged in BL• Strategy & policy
• Enabling innovation, being mindful of risks
• Greater tolerance towards failure
• Equity of access to technology• Learner support for engaging in BL• Copyright compliance, training &
support• Internationalisation of curriculum • Distributed learning technology
specialist support• TELT Communities of Practice• Peer mentoring by early adopters
Institutional considerationsfor blended learning
Year 2: Student experiences
Pre-Honours Classical Civilisation courses – QA surveys with UG students
Research methods – focus group, international PG students
Focused on: • Expectations• Benefits• Challenges• Skills developed
Student transition requirements for BL
Transition aspect Specifics
Autonomy (ultimate goal)
• Independent learning• Reflection
Ability • Social literacies• Digital literacies• Time management
Attitude • Experiences• Culture• Personal preferences
Access • Internet access• Device ownership/compatibility• Learning resources
For more detailed findings see Adekola et al (2016) Student Transitions into Blended Learning. http://www.slideshare.net/VickiDale/student-transitions-into-blended-learning
Year 2 consultations with institutional team
Management & organisation
Learning technology support
• Flexible, active learning spaces
• Robust IT infrastructure
• Addressing student learning needs & expectations
• Digital literacies• New approaches to L&T
• Teacher as facilitator• Student as co-
producer
• Providing leadership• Providing support & resources• Rewarding staff engaged in BL• Strategy & policy
• Enabling innovation, being mindful of risks
• Greater tolerance towards failure
• Equity of access to technology• Learner support for engaging in BL• Copyright compliance, training &
support• Internationalisation of curriculum • Distributed learning technology
specialist support• TELT Communities of Practice• Peer mentoring by early adopters
Institutional considerationsfor blended learning
Critically important
Year 2 consultations with institutional teamStudents Staff Institution
Challenges in relation to BL transitions
• Need to challenge student assumptions around active learning
• Variable digital literacies• BYOD; issues of
accessibility
• Variable digital literacies• Lack of understanding of
support needs for BL• Variable ‘competence’ in BL
• Insufficient technical support• Commitment to BL not
standardised across schools/colleges
Current work to support BL transitions
• Regular liaison with Students Representative Council
• Student-led conference on technology-enhanced learning
• University Services units working closely & in partnership with colleges
• Academic development for staff to raise awareness of blended learner needs (PGCAP)
• Strategic commitment to BL at college/institutional level
• Support for TEAL spaces aligned with strategic investment in BL (BOLD, MOOCs)
• MVLS online learner induction being repurposed for blended & online courses
• Service support e.g. copyright
‘Anchor points’
Summarised in next slide.
Identified ‘anchor points’ to implement in Year 3
1. Guidelines for good practice in e-learning development
2. Resources to support student induction into blended and online learning
3. Digital capabilities work
4. Student engagement – BL co-production via ASPEN
5. Case studies of good practice
6. Promoting organisational learning
7. Continuing to research the learner experience incl. MOOCs
Matching anchor points to the framework
1. Guidelines for good practice in e-learning development
2. Resources to support student induction into blended and online learning
3. Digital capabilities work
4. Student engagement – BL co-production via ASPEN
5. Case studies of good practice
6. Promoting organisational learning
7. Continuing to research the learner experience incl. MOOCs
Management & organisation
Learning technology support
• Flexible, active learning spaces
• Robust IT infrastructure
• Addressing student learning needs & expectations
• Digital literacies• New approaches to L&T
• Teacher as facilitator• Student as co-
producer
• Providing leadership• Providing support & resources• Rewarding staff engaged in BL• Strategy & policy
• Enabling innovation, being mindful of risks
• Greater tolerance towards failure
• Equity of access to technology• Learner support for engaging in BL• Copyright compliance, training &
support• Internationalisation of curriculum • Distributed learning technology
specialist support• TELT Communities of Practice• Peer mentoring by early adopters
Institutional considerationsfor blended learning
1, 2, 3, 4, 5, 7
TEAL spaces,L&T hub
1, 6
1, 2, 7Service support e.g. copyright
BOLD, MOOCs
BOLD, MOOCs, PGCAP
Acknowledgements
QAA Scotland for project funding
Study participants from the University of Glasgow & the institutional ET team
/glasgowuniversity
@UofGlasgow
@UofGlasgow
UofGlasgowSearch: University of Glasgow