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STRATEGIC HUMAN RESOURCE MANAGEMENT
By :Syed Zul
Hazuzana Mohd DiahNorazmiah Bt Musallay
Waheedah ParuzNoreddah Mohamed
CASE STUDY
You have just taken over as the manager of a department consisting of 10 people. They do a variety of jobs, from administration duties to liasing with customers on progress in delivering printed publications. It is a very busy department with lots of activity, including phones ringing frequently and numerous visits from internal customers.
The department seemed to perform well under the old Manager atleast the Senior Manager held him in high esteem. The output figures are good, but they don't meet your high expectations
Lack of Time Management, Unprofessional, Immoral Irresponsible , No Teamwork, Disengagement , Partial Shift
Iceberg Theory ElementsIceberg Theory Elements
TRENDS/PATTERNSReluctant & Redundant Staff
MENTAL MODELS
STRUCTUREUnsupervised or unmonitorizing department
EVENTSProductivity Growth
Thinking Area To StudyThinking Area To Study
System ThinkingSystem Thinking
Productivity Growth
The Water Line50%
Maslow Hierachy Of NeedsTheory EVENT
TRENDS/ PATTERN
STRUCTURE
Strategic ApproachStrategic Approach
Theory UsedTheory Used
Theory UsedTheory Used
CONCLUSIONCONCLUSION
• Do the right thing even if it means STANDING ALONE
• Wrong is wrong even if everyone is doing it• Right is still right even if only one is doing it
THANK YOUTHANK YOU