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The Social Web For SMBs Presented by Rick Noel Internet marketing consultant eBiz ROI, Inc. www.eBizROI.com The Social Web

The Social Web

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How SMBs can use social media marketing to enhance their Internet marketing strategy. Includes introduction of the following social networks: facebook, LinkedIn, Twitter and discusses subtle differences between B2C and B2B online marketing. Delivered by Rick Noel of eBiz ROI, Inc. (http://www.eBizROI.com/)

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The Social Web 2

The Social Web (Today!)

• Facebook: 1 billion users• LinkedIn: 175 million users• Twitter: 140 million*• YouTube: 800 million unique users• Google+: 400 million – 100 million active• Pinterest: 25 million unique visitors (US)• Blog: 109 million Wordpress, Tumblr (2011)

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The Social Web 3

Social Media Marketing

• Facebook – ideal for B2C – company page• LinkedIn – ideal for B2B – profile, company page• Twitter – 140 character limit, share links, photos• YouTube – great for video marketing• Google+ – relatively new but growing fast• Pinterest – great for visual (e.g. food, fashion) ...

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The Social Web 5

Facebook Dominates

• People spend more time on Facebook than on – YouTube, – Wikipedia, – Google, – Amazon, – Microsoft,– Yahoo

• ... combined.

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The Social Web 6

Facebook News Feed

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The Social Web 7

Facebook - Personal Profile

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The Social Web 9

Facebook Overview

• User Profiles• Business pages• Fans (likes)• Share information, images, video• Engage through likes, comments, shares• Owned, earned, paid media

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The Social Web 10

Relevant Local Groups to Join

• Upstate New York Professionals

https://www.facebook.com/groups/350471148358727/ (1249 members)

• CDSBN-Capital District Small Business Network https://www.facebook.com/groups/CDSBNSUPPORT/ (916 members)

• Business for Business https://www.facebook.com/groups/402273646483918/ (260 members)

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The Social Web 11

LinkedIn Networking

• Social networking for business professionals• Used to connect with peers, prospects• Build professional and business brand through– Status updates– Groups/discussions– Q&A

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The Social Web 12

LinkedIn Status Updates

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The Social Web 13

LinkedIn Groups

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The Social Web 14

LinkedIn Answers

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The Social Web 15

LinkedIn Company Page

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The Social Web 16

Twitter – “Tweet Stream”

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The Social Web 17

Twitter Profile