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Proses Bisnis Inti dalam SCM
By : Kanaidi, SE., M.Si , cSAP [email protected] ..08122353284
PT P
RIMA YASA EDUKA
Supply Chain Management (SCM) Satu set pendekatan yang digunakan untuk
mengefisiensikan pengintegrasian :
– Suppliers
– Manufacturers
– Warehouses
– Distribution centers
Kunci efektifitas SCM : - Informasi - Komunikasi - Kolaborasi - Trust
XX
SCM Goals – The Seven Rights
The Rights Product
To the Rights Customer
At the Rights Time
At the Rights Place
In the Rights Condition
In the Rights Quantity
At the Rights Cost
Proses Bisnis Inti dalam SCM
• Customer Relationship Management (CRM).
• Customer Service Management (CSM).
• Demand Management.
• Customer Demand Fulfillment.
• Manufacturing Flow Management.
• Procurement.
• Pengembangan Produk dan Komersialisasi.
• Retur.
Customer Relationship Management (CRM)
From Supplier to Customers
Order Processing
Quality Management
Procurement
PT P
RIMA YASA EDUKA
