Louise Overgaard, team manager, Aarhus Public Libraries, Denmark

Agenda

• Dokk1 – the future library in Aarhus

• Userdriven innovation

• Collaborative innovation - partnerships

• Mindspot – Make it your library• Mindspot – Make it your library

• People’s Lab – Prototype 1 – Tech Lab

• Demotek Aarhus – the underground library

• Gaming – when the library joins in

Dokk1 Aarhus

Urban Mediaspace Aarhus - site

2015

2014

Client: City of Aarhus

Partner: Realdania, Realdania Byg

Client Advisor: Rambøll DK

Architects: schmidt hammer lassen architects

Co-advisers: Arkitekt Kristine Jensens Tegnestue and Alectia

A/S

Dokk1:• Main Library• Citizens’ Services

– 17.500 m2• Partners and network

– 11.000 m2

Automatic parking space - 1000 cars

Two new urban harbour squares

Urban Mediaspace Aarhus

Two new urban harbour squares

Arrival centre for light rail

Uncovering of the river

Traffic regulation

Climate security

App.: 340 mill US$

The Vision• Space for co-operation

• Place for dialogue,

knowledge, ideas and

inspirationinspiration

• Open informal learning

space

• A unique place for children

and families

From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media

On-line On site

Information Meaning

Facts CredibilityFacts Credibility

Meeting information Meeting people

Knowing Experimenting

Visitors Resource person

Neutrality Sensing

Seriousness Sense of humour

Arranged events Things that happen

Ivar Moltke, Create

The Library of the future

Recognition/Experience

D.Skot-Hansen

C.H. Rasmussen

H. Jochumsen

Innovation Empowerment

Engagement

Userdriven innovation and co-creationUserdriven innovation and co-creation

The purpose of userdriven innovation is to…

• develop our organisation and staff through

cooperation with citizens

• involve citizens in and make them familiar

with Dokk1 and Urban Mediaspacewith Dokk1 and Urban Mediaspace

• facilitate unformal learning spaces

• develop relevant services

• create spaces for

democratic processes

Lead users

Co-creators

Situational involvement

Kilde: How to Engage Youth, Hovedbiblioteket Aarhus

The library is a relational business!

Collaborative innovation

relational business!

The purpose of partnerships includes

• Having the opportunity to experiment and uncover new opportunities• Creating better connections with the local community• Creating contacts with new users• Reaching current users in new ways• Creating and strengthening political or strategic relations• Using resources in new ways• Using resources in new ways• Gaining new knowledge about specific target groups• Gaining new competences• Having the opportunity to disseminate or offer new services

Interaction

Volunteers as consultants

Advocacy campaignsCo-productions

Research and development

Development of business models

Branding

Innovation in hybrid organisations

Dialogue on services

Distance

Short tail Long tailShort sponsorships

Donations, gifts Long sponsorships

Network, clubs

What is a partnership?

A formalised collaborative relation that is

built on equality and respect. The partners

create something which they would not create something which they would not

create by themselves and thus the

partnership becomes a win-win situation

The Network Circle

Examples and perspectives from our work

Et Make it Your Library

netværksbaseret brugerdrevent ungdomsbibliotek

A library service for, with and by A library service for, with and by

young people

Collaborative innovationCollaborative innovation

Userdriven innovationUserdriven innovation

The library creates the frame, the young

and the partners create the contentand the partners create the content

Who and what is a Mindspotter?

Samarbejde med unge om biblioteket

Who and what is a Mindspotter?

Lead user, ambassador,

culture planner, facilitator,

innovator, trendspotter, young

Who and what is a Mindkeeper?

Facilitator, coach,

organizer, library

employee, has a

focus onfocus on

professional

changes, takes risks

and loses control

Mindspot is a mindset

Dialogue, relations, respect

Kilde: Mindspot – Make it Your Library, Hovedbiblioteket Aarhus

Mindspot is…

a room for expressing

a democratic playground

a place to learna place to learn

a place for culture

People’s lab

People’s Lab

• Create two x three rooms in 2 years

• Collect knowledge on how libraries can work with Makerspaces

• Develop strategic recommendations for • Develop strategic recommendations for libraries

People’s Lab

How can the library create a room that encourages citizens’ ability to

innovate?

People’s Lab People’s Lab

People’s Lab

How can the library arrange meetings between inter-

disciplinary knowledge areas?

People’s Lab

People’s Lab

How can we create something with power and energy in the local community?

Makerculture

Hackerspaces

Makerspaces

Fablabs

Share premises, Share premises,

tools, knowledge

Create projects,

ideas, network

People’s lab

People’s lab

• Collaborative innovation: Roskilde Libraries, Citizens’ Service and Libraries, Aarhus University, Roskilde University, Open Space Aarhus, INSP!, Aarhus school

People’s Lab

Open Space Aarhus, INSP!, Aarhus school of Architecture, Sager der samler

• Userdriven innovation

• We do nothing on our own!

Building a community

People’s Lab

Building a community

People’s Lab

Facilitate meetings between private

People’s Lab

Facilitate meetings between private organizations, citizens and the library

People’s Lab

1st room / TechLab

People’s Lab

1st room / TechLab

People’s Lab

What makes a great lab?

People’s Lab

What makes a great lab?

People’s Lab

Maker

in re

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ce

People’s Lab

resid

en

ce

People’s Lab

Excellent experts

People’s Lab

Excellent experts who love involvement with the users

People’s Lab

People’s Lab

Everyday life at TechLabPeople’s Lab

Even

ts a

t

People’s Lab

Even

ts a

t Tech

La

b

People’s Lab

Children and grown ups interacting with each other

People’s Lab People’s Lab

Te

ch

lab

attra

cts

of p

eo

ple

People’s Lab

attra

cts

diffe

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People’s Lab

2nd room in Aarhus

• In October

• Combination of inter-disiciplinaryprofessions and themes

• Working with topics from various perspective

People’s Lab

BACKGROUND STORYBACKGROUND STORYBACKGROUND STORYBACKGROUND STORY

• A ’demotek’ functions as an

underground library where the

citizens lend out their own

artistic pieces

• The first Danish Demotek

opened in Copenhagen in 2010. opened in Copenhagen in 2010.

• DemotekAarhus evolved from a

project initiated by young

people and was launched

October 2012

THE PURPOSETHE PURPOSETHE PURPOSETHE PURPOSE

DemotekAarhus will…

• …stimulate the city’s creative underground

societies/environment by creating a scene where

”up-coming” artists can show off their pieces

• …create a platform for interdisciplinary artistic

expressions between the different environments, expressions between the different environments,

different art styles and genres.

• …become a living workshop with different events,

which gives the artists the opportunity for meeting,

learning and inspiring each other.

• …Create an interaction between the artists and

users via DemotekAarhus’ physical space in the

library, the webpage and app.

The App

Website

Lending

Events

Longterm

interdisciplinary artistic projects

THE PROCESSTHE PROCESSTHE PROCESSTHE PROCESS

• A process where young

people, cultural institutions

and library staff co-created on

developing the concept and

the exhibition furniture.

• DemotekAarhus is realised• DemotekAarhus is realised

through co-operation with

talented, creative young

people, who has invented the

logo, the graphs, webpage

and the exhibition furniture.

THE CHALLENGESTHE CHALLENGESTHE CHALLENGESTHE CHALLENGES

User initiative versus

the public library

room…

Quality criterias –

how much can the

library control? library control?

THE GOOD STORYTHE GOOD STORYTHE GOOD STORYTHE GOOD STORY

• Enormous interest in the project and

lots of goodwill from external

partners.

• The good collaboration which

resulted in:

> A new Demotek built in no time for

a minimum amount of moneya minimum amount of money

> An exhibition where trying artists

get the courage to show their art

work in the public room

> Writing workshops where people

with same interest for words meet

and inspire each other.

When the library joins in

Speed-presentation &

idea exchange

Talks and Network Meetings

Games development workshop

Partnership with a local newspaper

Recommendations

• Make the library attractive to gaming enthusiasts. Provide them with something they do not

have at home and give them an opportunity to become involved when they visit the library.

• Make the gaming strategy part of the event strategy.

• Invite people behind the game productions, users of the games, and professionals to talk

about games and gaming culture. Gaming dissemination (also) consists of meetings between

people with an interest in the same medium.

• Cultivate a community through attractive events.

• Consider partnerships and cooperation when planning gaming activities, hybrid events and

dissemination.

• By creating and developing games, users will gain knowledge of, competences in, and insight

into a medium which they meet everywhere in their daily lives.

2014…

A Maker Library is…

• co-creation between users, partners and the library

• a focus on community building

• creating meetings between knowledge domains and

people

• facilitating innovation processes

www.multimediehuset.dk/mediaspace

• facilitating innovation processes

• a transformation from collection to connection

• a mashup library

• room for prototyping in the physical library

• to create the possibility for citizens to gain knowledge

together

People’s Lab

www.demotekaarhus.dkwww.urbanmediaspace.dk