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The importance of generational awareness for libraries Sophie van der Walt Search Librarian – Unisa Tanya du Plessis Postgraduate Supervisor - UJ

The importance of generational awareness for libraries

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This is a presentation I presented at Library conference last week detailing the age of Higher Academic Librarians in South Africa. I also talked about how the different generations view work and work with their co-workers.

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Page 1: The importance of generational awareness for libraries

The importance of generational awareness for libraries

Sophie van der WaltSearch Librarian – Unisa

Tanya du PlessisPostgraduate Supervisor - UJ

Page 2: The importance of generational awareness for libraries

Who Did I Talk To?

• GAELIC Libraries:• University of Johannesburg (UJ)• University of South Africa (Unisa)• North-West University (NWU)• University of Pretoria (UP)• University of the Witwatersrand

(WITS)

Page 3: The importance of generational awareness for libraries

Purpose of todayTo shock you!

To illustrate how different ages of librarians prefer to work and work with one another

Page 4: The importance of generational awareness for libraries

So what’s so shocking about librarians?

Australia

Canada

USA

South Africa

5% 15% 25% 35% 45% 55% 65% 75%Australia Canada USA South

Africa

Total Popu-lation

0.18 0.11 0.18 0.115

Librar-ians

0.51 0.25 0.670000000000002

0

Australia

Canada

USA

South Africa

5% 15% 25% 35% 45% 55% 65%Australia Canada USA South

Africa

Total popu-lation

0.18 0.11 0.18 0.115

Li-brari-ans

0.509 0.25 0.67000000000000

1

0.51

There won’t be many left!

Page 5: The importance of generational awareness for libraries

Retirement forecast for SA Academic Libraries

Imminent staff exodus

Planning and training programmes for new middle and top management positions

Succession planning

Retir-ing in 10-15 years51%

Retir-ing in 15-20 years26%

Stay-ing on23%

Page 6: The importance of generational awareness for libraries

So how do we work together?

Group synergy or group conflict?

Page 7: The importance of generational awareness for libraries

Who are “we”?

• Baby Boomers

• 1943 – 1962 (USA)• 1946 – 1965 (UK)• 1950-1969 (SA)

• Gen X• 1963-1983 (UK)• 1966-1984 (UK)• 1970-1989 (SA)

• Gen Y• 1979 – 2001

(USA)• 1985-2001 (UK)• 1990-2005 (SA)

• Traditionalists• 1923-1945 (USA)• 1918-1945 (UK)• 1930-1949 (SA)

Cusp

er

s

Cusp

er

s

Page 8: The importance of generational awareness for libraries

Who are “we”?

Page 9: The importance of generational awareness for libraries

How do we work together?Traditionalists

Work valuesStructured Top down

Management style

ConservativeLoyal to authorityFamily values

Work-life balance

Balance is towards Work, Family comes secondNeed: Retirement orientation courses

RewardsRespect A job

Reskilling MONEYRECOGNITION

RetirementDeserve retirement

Stay until mandatory age

Keep them: -Telecommuting-Shorter weeks/days- Job sharing

Working with others

Team playersSeeks agreement

Prefer not to be leaders

Find changes in teams/focus stressful

Page 10: The importance of generational awareness for libraries

Baby Boomers

Work valuesPeople-people Workaholic

work ethicInformal office environment

Work-life balance

Balance is towards Work, Family comes secondNeed: Help to find meaning in their work/lives

RewardsStatus symbols

Visible rewards

MONEYRECOGNITION

RetirementDon’t want to retire

Have to work Re-tyrement

Working with others

Team playersTeam leaders

Credit for successBlame others

Resent lack of respectDislike being challenged

Page 11: The importance of generational awareness for libraries

Gen X

Work valuesPositive environment

Prefers being a coach/mentor not boss

Work flexibilityFun, informal office environment

Work-life balance

Balance is towards Family, Work comes secondStruggle to divide their time between work, family and fun

RewardsManagement responsibility

Independence

MONEYRECOGNITION

RetirementCan’t/Won’t retire

Transferable retirement / sabbaticals

Re-tyrement via chaning jobs

Working with others

Individualistic Independent

Not team players

Input: task related not emotional

Page 12: The importance of generational awareness for libraries

HOW DO WE REALLY WORK TOGETHER?

The evidence

Page 13: The importance of generational awareness for libraries

Work values# 1

◦The main reason for Generation X'ers staying with their current organisation is because they feel that they are doing meaningful work

# 2◦Generation X’ers and Baby Boomers

placed the greatest importance on a positive working environment

Page 14: The importance of generational awareness for libraries

Work values

# 3◦Traditionalists ranked security and

meaning or purpose as the work values they view as most important

# 4oBaby Boomers and Generation X'ers

viewed meaning or purpose as well as intellectual stimulation as most valued

Page 15: The importance of generational awareness for libraries

Work valuesSurprise 1

oall three generations disagreed that a person should build a lifetime career with one company

Surprise 2◦more Traditionalists have changed

careers than Baby Boomers or Generation X'ers

Page 16: The importance of generational awareness for libraries

Work-life balance

# 1◦Traditionalists are the generation that are

the most satisfied with the balance between work and family

# 2◦Generations X'ers disagreed most that

their family life kept them from getting work done on time. This shows that they seem to have achieved an agreeable work-life balance

Page 17: The importance of generational awareness for libraries

Work-life balance

Surprise 1◦Baby Boomers agreed most that they’d

prefer a work schedule that allows them to spend time with their family, rather than doing challenging work or earning a high salary

Page 18: The importance of generational awareness for libraries

Rewards

#1◦ Baby Boomers and Generation X'ers

were the generations to place more value on cash bonuses and paid training courses or skills development than the Traditionalists

Page 19: The importance of generational awareness for libraries

Rewards

Surprise 1◦Baby Boomers was the generation to

place greater emphasis on paid training courses or skills development NOT cash

Surprise 2◦Generation X'ers placed greater

significance on cash bonuses NOT skills development

Page 20: The importance of generational awareness for libraries

Retirement

# 1◦There will not be enough Generation

X'ers and Generation Y'ers to pay for Baby Boomers' and Traditionalists' pension

# 2◦Baby Boomers and Traditionalists would

prefer to delay their retirement through working shorter weeks or from home

Page 21: The importance of generational awareness for libraries

Co-worker relationships # 1

◦Traditionalists focus more than any other generation on obtaining agreement and the inclusion of all parties in a team

#2 ◦Traditionalists are the generation with

the least preference to be the leader of a team

Page 22: The importance of generational awareness for libraries

Co-worker relationships

Surprise 1◦Generation X'ers, more than the other

generation, prefer to work in a group or team

Surprise 2◦Generation X'ers, not Baby Boomers,

show the highest preference to be the leader in a team

Page 23: The importance of generational awareness for libraries

Why should we care?Remember this?

Australia

Canada

USA

South Africa

5% 15% 25% 35% 45% 55% 65%Australia Canada USA South

Africa

Total popu-lation

0.18 0.11 0.18 0.115

Li-brari-ans

0.509 0.25 0.67000000000000

1

0.51

Retir-ing in 10-15 years51%

Retir-ing in 15-20 years26%

Stay-ing on23%