The Expert

The Expert

Simon Guimezanes@guimezanes

Paris Software Craftsmanchip19/05/2015

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LudiTeamSeriously Fun

2

Agenda

• Introduction• Video• Framework• Analysis• Conclusion & Takeaways• Discussion

18/05/2015


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Introduction

18/05/2015


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Video : The Expert

https://www.youtube.com/watch?v=BKorP55Aqvg




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Framework

• 1. PEOPLE

• 2. PROBLEM

• 3. PROCESS


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Framework

Inspirations :• “Power” (ISBN 978-2-84899-

254-9)

• “The first move” (ISBN 9780470750087) : Negotiation


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Framework

Inspirations :• “Comment leur dire…” (ISBN

9782100490134) : Process Communication

• Personal experience

7


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PEOPLE : Political Map

Her


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Him Her


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Him Her

Walter(PM)


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Him Her

Walter(PM)

Anderson(Expert in red lines)


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Him Her

Walter(PM)

Justine(Design

Specialist)



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Him Her

Walter(PM)

Justine(Design

Specialist)


Relationships ?


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Him Her

Walter(PM)

Justine(Design

Specialist)


Hierarchical relationships

?


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Him Her

Walter(PM)

Justine(Design

Specialist)


Provider Client

?


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Him Her

Walter(PM)

Justine(Design

Specialist)


Expertise

?


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Him Her

Walter(PM)

Justine(Design

Specialist)


Who else ?

?


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Him Her

His Boss / Partners /

Shareholders?

Her Boss ?

Walter(PM)

Justine(Design

Specialist)


?


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Him Her


Shareholders?

Her Boss ?

Walter(PM)

Justine(Design

Specialist)


?

?


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Him Her


Shareholders?

Her Boss ?

Walter(PM)

Justine(Design

Specialist)


Team ?

Her Team ?

?

?

?

?


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Him Her


Shareholders?

Her Boss ?

His Nemesis ?

Her Nemesis ?

Walter(PM)

Justine(Design

Specialist)


Team ?

Her Team ?

?

?

?

?


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Him Her


Shareholders?

Her Boss ?

His Nemesis ?

Her Nemesis ?

Walter(PM)

Justine(Design

Specialist)


Team ?

Her Team ?

?

?

?

?

+ family, friends, sponsors, medias etc.


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PROBLEM : Common

• Macro ?

• Micro ?

• Relationship ?


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PROBLEM : Common

• Macro : “Our company has a new strategic initiative to increase market penetration, maximize brand loyalty, and enhance intangible assets.”

• Micro : “In pursuit of these objectives, we’ve started a new project for which we require seven red lines.”

• Relationship : Client - Provider


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PROBLEM : Motivations

Name :• Power : Expert / Hierarchical /

Client / Courtesan / Gate Keeper etc.

• Rational objectives

• Fundamental need


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• Possible fundamental needs :- Praised for his work- Action- Recognized as a person / Love- Introspection- Praised as a leader / for his opinions- Fun


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Anderson :• Power : expert

• Avoid to have to draw impossible red lines (or to have to inflate balloons…)

• Satisfy the client’s needs

• Praised for his work ? Introspection ?


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Justine :• Power : expert

• Proper lines and cute kittens• Satisfy her custommers

• Recognized asa person


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Walter :• Power : hierarchical ?, courtesan

• To be aligned with Him’s and Her’s strategy

• Disguised behind praised for his work.Action ? Recognized as a person ?


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Her :• Power : hierarchical, client

• Bonus & promotion ?• The project must be successful

• Praised for her work


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Him :• Power : hierarchical

• To have the deal• Reassure the client• His team must say ‘Yes’, smile and shut

up

• Praised as a leader


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PROBLEM : Others

• Willpower / Stakes ?

• Budget ?


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PROBLEM : Others

• Willpower / Stakes

• Budget


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PROCESS : Organization

• What was the goal of this meeting?- Relationship?- Solve technical issues?- Express functional needs?- Define a process?- Other?• What’s next ?


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PROCESS : Organization

Two meetings :• This one : Introduction• Workshop(s) : Impact mapping ?- Anderson- Justine- Anderson’s coworkers?- The guy asking for perpendicularity?- Walter?


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PROCESS : Logistic LudiTeamSeriously Fun

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Conclusion & Takeaway

• Do not travel without a map

• Seek the real motivations of your stakeholders

• Find and implement the right process

• Politic and change management are a Craft


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Links

• “The Expert” : https://www.youtube.com/watch?v=BKorP55Aqvg

• “D. Scott Williamson, Expert” : https://www.youtube.com/watch?v=B7MIJP90biM

• Power : http://www.amazon.com/The-Laws-Power-Robert-Greene/dp/0140280197




https://www.youtube.com/watch?v=B7MIJP90biM



http://www.amazon.com/The-Laws-Power-Robert-Greene/dp/0140280197



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Links

• “The first move” : http://www.amazon.com/First-Move-Negotiators-Companion/dp/0470750081/ref=sr_1_1?s=books&ie=UTF8&qid=1431288343&sr=1-1

• “Comment leur dire ?” : http://www.amazon.com/Comment-leur-dire-Process-Communication/dp/2100490133/ref=sr_1_2?s=books&ie=UTF8&qid=1431288225&sr=1-2

• “Communiquer, motiver, manager en personne” : http://www.amazon.com/communiquer-motiver-manager-personne-2e/dp/2100499130/ref=sr_1_2?s=books&ie=UTF8&qid=1431288390&sr=1-2


http://www.amazon.com/First-Move-Negotiators-Companion/dp/0470750081/ref=sr_1_1?s=books&ie=UTF8&qid=1431288343&sr=1-1




http://www.amazon.com/Comment-leur-dire-Process-Communication/dp/2100490133/ref=sr_1_2?s=books&ie=UTF8&qid=1431288225&sr=1-2




http://www.amazon.com/communiquer-motiver-manager-personne-2e/dp/2100499130/ref=sr_1_2?s=books&ie=UTF8&qid=1431288390&sr=1-2




Education

The Expert