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Presentation titled "The Computer Ate My Homework’ and Other Fairytales" by Sarah Bradway of University of Wisconsin Oshkosh. Nov. 14, 2014 at the Brightspace Ignite regional forum in Wakesha, WI
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BRIGHTSPACE REGIONAL PROGRAMNOVEMBER 14 , 2014
SARAH BRADWAYUNIVERSITY OF WISCONSIN OSHKOSH
The Computer Ate My Homework’ and Other
Fairytales
Credentials
Sarah BradwayUniversity of Wisconsin
Oshkosh920-424-2324
Experience:• 5+ years as a D2L Site
Administrator• 5+ years tracking down
missing student work
Why are we here?
Computer Ate my Homework Technical problems Incomplete Submissions
Other Fairytales Students want good grades User Error
What first?
GET DETAILS!
Who?What?
Where?When?
Discussions – Post Disappears
Problem: Student composed message and hit “Post”, but the
computer never displayed their message.
Possible Causes Student never hit “Post” Internet hiccup
Resolution None – nothing to restore Long/detailed posts should be composed in a Text Editor Check user progress to verify possible action taken
Discussion – Post disappears
ProblemPost was visible, but disappeared later
Possible CausesAccidental Deletion
ResolutionLocate deleted post and restore it
Dropbox
Problem Students submission is missing, no submission
receipt
Possible Causes Assignment was not successfully submitted
Resolution None, the assignment never made it to
Dropbox Remind students that if they encounter any
problems to email the assignment to the instructor
Login History may help verify activity
Dropbox
Problem Students submission is missing, submission receipt
produced
Possible Causes Student submitted to wrong dropbox/course The submission receipt is faked.
Resoultion Review Submission receipt for possible clues Review Login History
Dropbox Submission Receipt
Submission Receipt - FAKED
Quizzes
Problem: Student claims quiz was completed. No quiz is found.
Causes Student Never Started Quiz Incomplete Quiz
Resolution Change Filter on Quiz Grades Overview User Progress – Use with caution
Change Quiz Grades Filter
Non-Submitted Attempts
Event Log
Quiz Precautions
Students Use Wired Connection Save OFTEN If you lose access, get back in as soon as possible. ANY problems – contact instructor
Instructors Keep Timing set to “Allow
Normal Submission” Add page breaks to Quiz
Use dates to verify Course Activity
Date Records are located Content Statistics Discussion Statistics User Progress
Login History Last Accessed Course
Questions?
Credentials
Sarah BradwayUniversity of Wisconsin
Oshkosh920-424-2324
Experience:• 5+ years as a D2L Site
Administrator• 5+ years tracking down
missing student work
Resources and Images
Dog ate my homework: http://viccareers.com/2011/04/11/the-dog-ate-my-homework-good-reason-or-lame-excuse-what-excuse-is-acceptable-and-whats-not/
Dropbox: http://lostoncampus.com.au/48136Precautions:
http://thedatarescuecenter.com/blog/the-choice-%E2%80%93-part-two/
