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The Art of Self- Diagnosis i.e. Troubleshooting Tips

The Art of Self-Diagnosis

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The Art of Self-Diagnosis, or Troubleshooting Tips, describes five (5) ways that library employees can work to solve computer-related issues before calling the Computer Services department for assistance. Slideshow developed by Tamara Murray, Web Content Librarian, as part of a Lunch & Learn series.

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Page 1: The Art of Self-Diagnosis

The Art of Self-Diagnosisi.e. Troubleshooting Tips

Page 2: The Art of Self-Diagnosis

Call the Conversion Doctor

Page 3: The Art of Self-Diagnosis

> ?

.pdf

.doc

.rtf

.docx

.jpg

.tiff

Page 4: The Art of Self-Diagnosis

Zamzar.com

Page 5: The Art of Self-Diagnosis

Is Your Browser Bedridden?

Page 6: The Art of Self-Diagnosis

Click the Reload/Refresh button.Close the program and reopen

Page 7: The Art of Self-Diagnosis

Misplaced Your Meds?

Page 8: The Art of Self-Diagnosis

• CTRL + F

“CTRL + F” for Internet Explorer

Page 9: The Art of Self-Diagnosis

“CTRL + F” for Microsoft Word

Page 10: The Art of Self-Diagnosis

Perform Acupuncture on Your CD Drive

Page 11: The Art of Self-Diagnosis

Insert a Paper Clip in the Pinhole of Your CD Drive.

Page 12: The Art of Self-Diagnosis

Just Plain Wrong

Page 13: The Art of Self-Diagnosis

CTRL + ALT + DEL

Page 14: The Art of Self-Diagnosis

Shut Down. Restart.