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The Art of Self-Diagnosis, or Troubleshooting Tips, describes five (5) ways that library employees can work to solve computer-related issues before calling the Computer Services department for assistance. Slideshow developed by Tamara Murray, Web Content Librarian, as part of a Lunch & Learn series.
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The Art of Self-Diagnosisi.e. Troubleshooting Tips
Call the Conversion Doctor
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Zamzar.com
Is Your Browser Bedridden?
Click the Reload/Refresh button.Close the program and reopen
Misplaced Your Meds?
• CTRL + F
“CTRL + F” for Internet Explorer
“CTRL + F” for Microsoft Word
Perform Acupuncture on Your CD Drive
Insert a Paper Clip in the Pinhole of Your CD Drive.
Just Plain Wrong
CTRL + ALT + DEL
Shut Down. Restart.