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RETHINKING ACADEMIC WORK FOR ONLINE HIGHER EDUCATION Keith Hampson PhD for Kent State University. 11.10.2016 THE ACADEMIC AS DESIGNER

The Academic as Designer: Rethinking Academic Labour for Online Higher Education

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Page 1: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

RETHINKING ACADEMIC WORK FOR ONLINE HIGHER EDUCATION

Keith Hampson PhD for Kent State University. 11.10.2016

THE ACADEMIC AS DESIGNER

Page 2: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

LONG TERM CONDITIONS

PRESSURES IN HIGHER EDUCATION

▸ Completion rates/agenda

▸ Student debt (record levels)

▸ Rising tuition

▸ Stagnant funding

▸ Maintaining access to under-served populations

▸ Concerns about learning outcomes

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Page 3: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

TECHNOLOGY TO THE RESCUEAccess

QualityCosts

"A single teacher can reach hundreds of thousands of students. That completely changes the economics of everything. The marginal cost of an extra student reaches zero.” Daphne Koller, Coursera

Page 4: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

“[THE MUSIC INDUSTRY] HAS BEEN COMPLETELY OVERTURNED BY THE INTERNET. . . . JOURNALISM IS IN THE MIDST OF THE BATTLE. AND HIGHER EDUCATION IS PROBABLY NEXT.” TYLER COWEN, GEORGE MASON UNIVERSITY, 2013

[UNIVERSITY IS] READY TO COLLAPSE IN SLOW MOTION ONCE ALTERNATIVES TO ITS FUNCTION BECOME POSSIBLE.” ELI NOAM, COLUMBIA UNIVERSITY, 1995

TECHNOLOGY TO THE RESCUE (OR NOT)

Page 5: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

DIGITAL HIGHER EDUCATION

HOW HAVE WE SOUGHT TO REALIZE THIS POTENTIAL?

▸ Education technology training and support

▸ Instructional design support and training

▸ Adoption or promotion of “best practices”

▸ More measurement and reporting

▸ Templates, checklists & guidelines

▸ Increased attention to process, workflow

▸ Consensus-based decision-making for institutional technology

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CREATIVITY?

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Page 7: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

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THE DESIGN AND DEVELOPMENT OF INSTRUCTIONAL MATERIALS BY EDUCATORS TO STIMULATE AND GUIDE STUDENT LEARNING

Page 8: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

CREATIVITY AND DESIGN AND DEVELOPMENT OF INSTRUCTIONAL MEDIA

WHY CREATIVITY NOW?

▸ The challenge faced by educators of exercising creativity in the design and development of instructional materials;

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▸ The largely untapped potential of digital course content in higher education;

▸ The emerging growth of more ambitious forms of digital course content and the implications for traditional colleges and universities.

Page 9: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

SAMPLE

OU-UK: HISTORY OF ENGLISH

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Open University: History of English

Page 10: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

CLASSROOM ORGANIZATIONAL MODEL

AN AWKWARD TRANSITION

▸ Deeply embedded institutional model designed according to the requirements of campus and classroom-based education

▸ Difficult to reimagine and reconfigure processes, resources, partnerships, hiring, scheduling, definitions of excellence, etc.

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Page 11: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

CLASSROOM ORGANIZATIONAL MODEL

LECTURE CAPTURE & LMS: CLASSROOM DNA

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Page 12: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

CLASSROOM ORGANIZATIONAL MODEL

CLASSROOM ORGANIZATIONAL MODEL FOR BUILDING INSTRUCTIONAL MEDIA

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LIMITED FINANCIAL INVESTMENT

LIMITED DEVELOPMENT TIME

NARROW RANGE OF TALENT

LIMITED USE OF SERVICE DEPARTMENTS

Page 13: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

CLASSROOM ORGANIZATIONAL MODEL

CLASSROOM ORGANIZATIONAL MODEL FOR BUILDING INSTRUCTIONAL MEDIA

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LIMITED FINANCIAL INVESTMENT

LIMITED DEVELOPMENT TIME

NARROW RANGE OF TALENT

LIMITED USE OF SERVICE DEPARTMENTS

GWU, Masters

Page 14: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

TEXT 14

“WHEN FACED WITH A TOTALLY NEW SITUATION WE TEND ALWAYS TO ATTACH OURSELVES TO THE OBJECTS, TO THE FLAVOR OF THE MOST RECENT PAST. WE LOOK AT THE PRESENT THROUGH A REAR-VIEW MIRROR” - MARSHALL MCLUHAN

Page 15: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

SAMPLE

HIERONYMUS BOSCH, “GARDEN OF EARTHLY DELIGHTS”(1503-1505)

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Garden of Earthly Delights

Page 16: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

‣ DESIGN MATTERS ‣ PRODUCTION VALUE ‣ DO-IT-YOURSELF ‣ CONTENT-SOFTWARE INTEGRATION

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FACTORS AND RESOURCES SHAPING THE POSSIBILITIES FOR CREATIVE INSTRUCTIONAL MEDIA

Page 17: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

1. DESIGN MATTERS

A FRAMEWORK FOR DESIGN AND DEVELOPMENT

▸ Graphic Design, Design-Thinking, Interaction Design, Experience Design, Industrial Design.

▸ Language

▸ Processes

▸ Comprehensive analyses of user needs

▸ Especially effective for screen-based experiences and objects (devices)

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Page 18: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

1. DESIGN MATTERS

A GROWING RECOGNITION OF DESIGN’S VALUE

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No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes.

$0.00

$15,000.00

$30,000.00

$45,000.00

$60,000.00

J04 J06 J08 J10 J12 J14

219%

Design Value Index, Design Management Institute

Page 19: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

1. DESIGN MATTERS

IS DESIGN A RESPONSE TO AN INCREASED PACE OF CHANGE?

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“ . . . design has spread like gas to all facets of human activity, from science and education to politics and policymaking. For a simple reason: one of design’s most fundamental tasks is to help people deal with change.”

The Economist 0

10

20

30

40

1860 1880 1900 1920 1940 1960 1980 2000

ElectricityTelephone

Radio

PC

Television

MobileInternet

Adoption Rates: Mass Use of Inventions Kurzweil, The Age of Spiritual Machines

Page 20: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

1. DESIGN MATTERS

DESIGN AND THE EARLY DAYS OF ONLINE EDU

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“ . . . the focus on the sensory dimension of e-learning platforms is in most cases non-existent on account of the ideals of hyper-functionalism.”

Stenalt & Godsk

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1. DESIGN MATTERS

A DESIGN-DEPENDENT ENVIRONMENT

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Page 22: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

SAMPLE

BIG HISTORY

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Big History

Page 23: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

2. PRODUCTION VALUE

COURSE DESIGN AND DEVELOPMENT: PRODUCTION VALUE

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SIGNIFICANT FINANCIAL INVESTMENT

LONGER DEVELOPMENT TIME

BROAD RANGE OF TALENT

DIVISION OF LABOUR

AVERAGE TCU ONLINE COURSE: 25K (EST.)

EXAMPLES:

‣ TEXTBOOK WITH DIGITAL HOMEWORK: 750k

‣ UNEXT (2000): 1m

‣ ADAPT COURSEWARE: 1.1m

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2. PRODUCTION VALUE

TRANSPARENCY, COMPETITION, AND PRODUCTION VALUE

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Page 25: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

2. PRODUCTION VALUE

TRANSPARENCY, COMPETITION, AND PRODUCTION VALUE

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MOOC PER COURSE

‣ FILM-QUALITY

‣ MAKE-UP

‣ MULTIPLE CAMERAS

‣ LIGHTING

‣ ACTORS!

Page 26: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

SAMPLE

RSANIMATE: PARADOX OF CHOICE, DR. RENATA SALECL

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RSAnimate

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3. DO-IT-YOURSELF

DIY: DESKTOP PUBLISHING, BLOGGING, PODCASTING, LMS

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3. DO-IT-YOURSELF

ACADEMIC LABOUR AND DIY TECHNOLOGY: WHO PRODUCES WHAT?

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SPECIALISTS

LAYPERSONS

DIY Tech

DIY TechDIY Tech

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3. DO-IT-YOURSELF

FEAR OF EXPANDING THE USE OF 2ND-PARTY CREATORS

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“. . . LET’S NOT KID OURSELVES; ADMINISTRATORS AT THE CSU ARE BEGINNING A PROCESS OF REPLACING FACULTY WITH CHEAP ONLINE EDUCATION.” SJSU FACULTY, 2013

“ . . . THE SYSTEMATIC CONVERSION OF INTELLECTUAL ACTIVITY INTO INTELLECTUAL CAPITAL AND, HENCE, INTELLECTUAL PROPERTY.” DAVID NOBLE, 1996

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4. INTEGRATION OF CONTENT AND SOFTWARE

LIMITED INTEGRATION OF INSTRUCTIONAL MATERIALS WITH EDTECH

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INSTRUCTIONAL MEDIA

INSTRUCTIONAL SOFTWARE

Page 31: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

4. INTEGRATION OF CONTENT AND SOFTWARE

MORE DEMANDING DESIGN AND DEVELOPMENT REQUIREMENTS

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B CA

D E F

G

THE INSTRUCTIONAL MATERIAL MUST BE BUILT WITH AN UNDERSTANDING OF HOW THE SOFTWARE INFLUENCES THE LEARNER’S PATHWAY.

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4. INTEGRATION OF CONTENT AND SOFTWARE

FINDING THE RIGHT MIX: ROLES AND RESPONSIBILITIES

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“HOME-MADE” “STORE-BOUGHT”

Page 33: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

4. INTEGRATION OF CONTENT AND SOFTWARE

BLENDING ACADEMIC AND SPECIALIST AUTHORING

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Smart Sparrow

Page 34: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

WRAP UP

SUCCESSFUL TACTICS: FOUR SUGGESTIONS

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▸ Build unique, temporary teams, suited to specific ends.

▸ Think of yourself as an “Executive Producer”, rather than Professor. Assemble the perfect team. Build. Repeat.

▸ Pick your spots.

▸ Focus on small, focussed instructional materials, not entire courses. For example, consider creating an instructional version of your current research?

▸ Pilot, test, and conduct research.

▸ Commit to university research objectives and standards by measuring project impact.

▸ Don’t be shy.

▸ Reputation is a form of currency in the university sector. Think about who would benefit from your effort. e.g. University marketing? Fundraising? Your academic department?

Page 35: The Academic as Designer: Rethinking Academic Labour for Online Higher Education

RETHINKING ACADEMIC WORK FOR ONLINE HIGHER EDUCATION

THE ACADEMIC AS DESIGNER

Keith Hampson PhD for Kent State University. 11.10.2016

AVAILABLE ON SLIDESHARESearch: “Keith Hampson”