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When you have completed this course, you will be able to teach other staff members in your library five steps to answer genealogy questions, describe genealogy records, explain how genealogy forms are organized, create useful genealogy research notes and show your library users how to use some specific online genealogy resources
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Willie's Ten Tips for Effectively Serving the Genealogy Searcher
1. You already know how to do this.
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
2. Have the Kleenex ready.
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
3. Take notes and interrupt politely
to keep on track.
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
4. This is not "instant answer" reference.
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
5. Share the tools of the trade.
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
6. Willie's “Search-For-Everyone-You-Can Think-Of” Method
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
7. Teach quality and accuracy:Primary vs Secondary sources
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
8. Leave them with a lead.
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
9. Look smart.Link to Cyndi's List of Genealogy Sites
ProGenealogists' Genealogy Sleuth (US) and (International)
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
10. Collaborate with your local genealogical/historical
societies
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
This might turn out to be fun!
Willie's Ten Tips for Effectively Serving the Genealogy Searcher
Willie BraudawayLibrarywillie
Pat WagnerPattern Research
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