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Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE Insight Need STAKEHOLDER Insights Design Thinking Action Lab 2013

Template: Empathy Map and Problem Statement

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This template is for the Design Thinking Action Lab course: http://venture-lab.org/designthinking

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Page 1: Template: Empathy Map and Problem Statement

Problem statementStakeholder

NEEDS A WAY TO

(describe person using empathetic language) (needs are VERBS)

DO

SAYTHINK

FEEL

BECAUSE

InsightNeed

STAKEHOLDER

Insights

Design Thinking Action Lab 2013