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Technology Use and Collaboration in Group Study Rooms: A Study of Students in D.H. Hill Library, North Carolina State University. At “Assessing the Present and Preparing for the Future: A Symposium of Current LIS Research.” UNC Chapel Hill, May 2012.
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They are accustomed to integration of
modern technology into their everyday
lives.
› Technology is an expected service.
Multitasking is habitual.
› Students use multiple technologies at once.
Students prefer to work together in
groups rather than alone, even if they
are not working on the same projects.
13 group study rooms
Weekdays 5:30 p.m. – 11 p.m.
Surveys and Observations
› 50 groups observed, total of 123 students
› 29 surveys, 111 students
› 234 total students
Table
Window
Writable Walls
Chairs
Tray for dry erase
markers
Window
Projection Screens
Connectors to
projection screens
Exit
78.0%
14.6%7.3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Academic Social Unsure
More often than not they were not used.
Complaints:
› Not enough markers in room.
› Didn’t like colored walls. Liked the color in
the room, but not as writable surfaces.
However, 31% indicated that the dry-
erase walls were one of the things they
liked best about the rooms or why they
chose to study there
70% of the time not in use.
Only 2% of observed students were using
the screens to full capacity, with different
content on each screen
Complaints:
› Mac adaptors not available in rooms.
› Many unable to get the screens to work.
Also cited as a reason for using the room
or one of the most desirable features.
11
1%
6
6% 5
6%
4
15%
3
23%
2
36%
1
13%
Collaborative
55%
Non-
Collaborative
35%
Unsure
10%
Group Size Was the activity collaborative?
55%
38% 38%34% 34%
31% 28%
21%
10% 10%
3%
0%
10%
20%
30%
40%
50%
60%
Wall color
21%
Room
Configuration
/Furniture
17%
Markers
10%Size
10%Cleanliness
7%
Lighting
7%
Temperature
7%
Windows
7%
Technology
problem
7%
Sound
4%
Availability
3%
Social aspect
Control
Variety
Large spaces
Simplicity
Instant gratification
Replace colored writable walls with white walls, and paint a non-writable surface a different color.
Install clearer directions for using projection screens and speakers.
Hang more permanent signs directing students to Learning Commons Service Desks for assistance or materials.
Install Mac adaptors?
Better website content
Large tables.
Comfortable, flexible furniture.
White writable walls, color on other walls.
Equipment that is both PC and Mac compatible.
Permanent signs directing students to help.
Lights that can be dimmed or adjusted.
Temperature control.