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1 ExamSoft Assessment Conference | #ASSESS2015 ExamSoft Assessment Conference

Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

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Page 1: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

1ExamSoft Assessment Conference | #ASSESS2015

ExamSoft Assessment Conference

#ASSESS2015

Page 2: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

2ExamSoft Assessment Conference | #ASSESS2015

Student Acceptance

Students have a strong preference for writing on exams

Students worry about technology failures

Students acclimate rapidly to CBT

Use improves acceptance

Ease of Use is key factor in determining intent to use

Page 3: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

3ExamSoft Assessment Conference | #ASSESS2015

23% Opt out Hochlehnert et. al. 2011

Students have a strong preference for writing on exams

Page 4: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

4ExamSoft Assessment Conference | #ASSESS2015

7% Opt out Hochlehnert et. al. 2011

Students worry about technology failures

Page 5: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

5ExamSoft Assessment Conference | #ASSESS2015

Students acclimate rapidly to CBT

Sheader, 2006Increased preference with exposure

Page 6: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

6ExamSoft Assessment Conference | #ASSESS2015

Use improves acceptance

Deutsch, 2012Students endorse use after a single exposure

Page 7: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

7ExamSoft Assessment Conference | #ASSESS2015

Ease of Use is key factor in determining intent to use

Wijerathne, 201370% thought CBT was more efficient

Sheader, 200648% thought CBT was faster 37% thought there was no difference

Page 8: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

8ExamSoft Assessment Conference | #ASSESS2015

Cognitive Load Theory

Working Memory - limited Long-Term Memory - unlimited

Page 9: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

9ExamSoft Assessment Conference | #ASSESS2015

Types of Cognitive Load

IntrinsicGermaneExtraneous

Page 10: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

10ExamSoft Assessment Conference | #ASSESS2015

George Washington University SMHS

Page 11: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

11ExamSoft Assessment Conference | #ASSESS2015

Mock Quiz

Distributed at installation

Dual purpose:

Familiarize students with platform

Collect Evaluation data

Sent to 188; downloaded by 102; completed by

98

Page 12: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

12ExamSoft Assessment Conference | #ASSESS2015

Pilot Quiz

10 Question Exam ReviewIn class

Familiar session format

Sent to 188; downloaded by 151; completed by

120

Post-Assessment EvaluationDistributed via Qualtrics on the same day

Page 13: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

13ExamSoft Assessment Conference | #ASSESS2015

Pilot Quiz

Technology glitch

Writing on Exam

Crossing out Options

Acclimation

Preference

Exam Navigation

Software Installation

iPad-specific considerations

Eye Strain

Scrolling

Question/Direction-specific

Waiting to Start

0.00

%

5.00

%

10.0

0%

15.0

0%

20.0

0%

25.0

0%

30.0

0%

Page 14: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

14ExamSoft Assessment Conference | #ASSESS2015

Pilot Quiz

Page 15: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

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Pilot Quiz

pre T1 T2 T3 T40

0.5

1

1.5

2

2.5

3

3.5

4

20172018

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16ExamSoft Assessment Conference | #ASSESS2015

Pilot Quiz

T1 T2 T3 T41

1.5

2

2.5

3

3.5

4

Comfort

Page 17: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

17ExamSoft Assessment Conference | #ASSESS2015

T1 T2 T3 T41

1.5

2

2.5

3

3.5

4

4.5

5Preference

Page 18: Targeting Student Acceptance Factors to Shape a Successful Full-Scale Implementation

18ExamSoft Assessment Conference | #ASSESS2015

Conclusions

It is possible to pre-emptively address some student concerns

Students remain sensitive to technology failures

Students perceive CBT as faster with use

Students acclimate rapidly to CBT

As students grow more comfortable, they prefer CBT