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As more and more health information and health services go online it is important to focus on making sure people who suffer from health inequalities, and who are also digitally excluded, don't get left behind. With a £1m programme from NHS Englamd, we're at the start of a programme to join the dots.
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Tinder Foundation, Health and Digital Inclusion
Helen Milner, 22 January 2014@helenmilner
Tinder Foundation makes these good things happen:
Tinderfoundation.org/DN
Goal is to create independent and confident internet users
Not about broadband infrastructureNot about one-off usage
1m+ people with new basic digital skills* UK online centres: April 2010 – July 2012
20 January 2014:
Local is familiar, nearby, where help is on hand
Optimised for mobile learning
People learning how to use it and using technology to make change happen
Digital
* UJM = Universal Job Match* CHT = Community How To* ESOL = English for Speakers of Other Languages
Scale of Impact (April 2013 – March 2014)
5,000 hyperlocal partners
25,000 volunteers
Local+
Digital+
Scale
A significant increase in the use of technology to help people to manage
their own health and care
An NHS for everyone regardless of income, gender, location, age, ethnicity
or any other characteristic
NHS England Mandate, 2013
1 in 6 people are over 65. People over 65 account for more than half of all NHS
spend
1 in 4 people have a long term condition or disability.
Long term conditions account for 70% of all NHS spend.
People with LTCs & disabilities are 3 times more likely never to have used the internet than those without
disabilities.
Digitally excluded make most use of NHS & experience greatest health inequality
NHS England Widening Participation• NHS England have procured Tinder
Foundation to increase access to health online services, and:– engage 100,000 people– Train 50,000 people– Test innovative approaches bringing health
care and digital together
The Digital Health Network
Tools & Resources
Inspired by real people Ruma’s story
“By doing this course I learnt many new things on the computer including NHS Choices website… I do exercises at home that I learnt from the website. I have started giving healthy food to my children”.A learner and now a volunteer at Bromley by Bow Health Centre
Map NHS England WideningParticipation Network
Digital Health Centres
• 174 centres across the country in community venues, libraries and other public places: – Helping people develop digital skills and confidence – Introducing them to relevant content on NHS Choices – Helping them search for health information & services– Forming partnerships with Health providers locally
Digital Health Events • 211 organisations running events • Bletchley Centre, Milton Keynes
– Working with local GP & Dental Practice – Laptops & Tablets in waiting rooms – Working with GPs, Dentists and Nurses– Running follow up sessions customising NHS Choice
home page – Running Fit to Work initiative
15 Digital Health FlagshipsTrial and test innovative approaches for example:
– Partnership working: Southampton Libraries with McMillian Cancer Care
– Technology innovation: Breezie, a very simple and highly personalised tablet interface with NHS “App”
– Links between UK online centres & Health Practitioners: Cook e-Learning working with University Hospital of Leicester on Diabetes Education Programme
www.learnmyway.com/health
Marketing Campaigns • Let’s get Digital for Get online week (October 2013)• Start Something Online (February 2014)
Digital Health Champions (Free Volunteer Training)
Health Centres
(152)
Health Centres
(152)
Health Events (211)
Health Events (211)
Health Flagship
s (15)
Health Flagship
s (15)
Health Hubs (22)
Health Hubs (22)
Discover
Discover
SeedSeed
Scale Scale UK online centres network (5,000)
UK online centres network (5,000)
Digital Health Support ResourcesDigital Health Support Resources
Health CourseHealth CourseHealth PortalHealth PortalTraining Training Health marketing and toolkit
Health marketing and toolkit
100,000 socially & digitally
excluded people
reached
100,000 socially & digitally
excluded people
reached
50,000 people trained
increasing digital & health literacy
50,000 people trained
increasing digital & health literacy
7.1 million offline adults
7.1 million offline adults
NHS Practitioners , Partners, Media NHS Practitioners , Partners, Media
Volunteer Digital Champions
Volunteer Digital Champions
Digital for a better future Digital Exclusion: poverty, lack of opportunity,
inefficiencies, frustrations, under employment, health inequalities, no-go communities, a divided nation
Digital Growth: high employment, decent jobs, decent wages, prevention of poor health and crime, successful businesses, excellent education, fulfilled people, a digital nation
Digital is just the tool we usePeople make this happen
Thank You
@helenmilnerwww.tinderfoundation.org
Tinder Foundation makes these good things happen:
