Service Unit Service Unit Cookie Manager Cookie Manager Training Training

WelcomeWelcome

What are our goals for this training?◦To discuss: Why we do what we do?◦To review the role of Service Unit Cookie

Manager◦ Determine how we can stay motivated,

focused and have fun!◦To provide an overview of what support

should be provided to the troops◦Review realistic expectations◦Partnership between Council/volunteers

Why do we volunteer? Why do we volunteer? What is our mission?Who are we serving? How do we handle challenges?How can we make cookie season fun for ◦Troop Cookie Managers?◦Parents?◦Most importantly, Girl Scouts?

How do Girl Scouts How do Girl Scouts Benefit from Benefit from Participating?Participating?

5 Daily Life Skills◦Goal Setting◦Decision Making◦Money Management◦People Skills◦Business Ethics

How to be a Successful Service How to be a Successful Service Unit and/or Troop Cookie Unit and/or Troop Cookie ManagerManagerBe prepared – Manual/online trainingBe organized – SystemsStay motivated and enthusiastic Provide the service you would like

to receiveCommunicate in a way that you

wouldlike to be communicated to

Be connected – you are the linkBe part of the solutionSee the big picture

How to be a Successful Service How to be a Successful Service Unit and/or Troop Cookie Unit and/or Troop Cookie ManagerManagerNever forget why we do what we

do.Don’t sweat the small stuff!And most importantly, remember it is all about the girls!

What is the role of the What is the role of the SUCM? SUCM? LeaderTeacherCoachMotivatorListenerCoordinatorOrganizer/eBudde expertPlus much more… Are you up for the challenge?

Your Service Unit Your Service Unit MeetingMeeting The meeting should be fun, play a

game give a prize, get people excited. That excitement will carry through to the girls!

Encourage troops to share their best tip from last year (or something they learned the hard way).

Go over the position description, make sure they understand their role.

Sample agenda

What’s New for 2011? What’s New for 2011? VIP Online TrainingPending OrdersProceeds OnlyTravel BucksCookie ClubSuper Seller Status/CEO LevelDelinquent Account Procedure

Form

Service Unit BonusService Unit Bonus$100 – Maintain same level of sales

as last year plus 90% of troops in SU participate in the sale.

Follow all due dates in the manual on page 10.

Increases lead to more bonus!5% increase over last year’s total sale =

$5010% increase over last year’s total sale =

$100

Cookie Cookie WalkaboutWalkabout//CaravanCaravanService Unit Cookie Managers will

need to coordinate for your Service Unit.

Coordinate with troops so that each troop has an area in their neighborhood to participate.

If walking is not doable, a cookie caravan where you drive girls door-to-door can be planned.

Booth SalesBooth SalesGo over all the options for booth

sales with troops.◦Council-organized booth sales –

online sign-up through eBudde◦Service Unit-organized booth sales –

how and when they can sign up

eBuddeeBuddeThis is the online system that helps

troops, Service Units and the Council manage all aspects of the Cookie Sale Program.

All troops need to enter their information into eBudde.◦ This is how cookies, incentives, recognitions

and payments are tracked.◦ Troops should regularly check their sales

report to track their progress during the sale. Discrepancies should be reported to SUCM.

Service Unit DashboardService Unit Dashboard

Troop DashboardTroop Dashboard

Service Unit Contact InformationService Unit Contact Information

Service Units May Add TroopsService Units May Add Troops

Add a Troop – allows you to enter troop data one troop at a time.

Add up to 11 Troops – allows you to enter 11 troops at a time.

NOTE: You may hit either one of these buttons as many times as needed.

Delivery StationsDelivery Stations

Troop information may be entered Troop information may be entered and updated by the Service Unit and updated by the Service Unit

Unsubmit Option – Available to correct mistakes before Council order is submitted. Once Council has submitted, no changes can be made.Unsubmit All Cookie Orders – This will unsubmit all troop cookie orders if necessary to allow troops to resubmit.Unsubmit All Initial and Final Incentive Orders – This will unsubmit all troop incentive orders if necessary to allow troops to resubmit.

Troops TabTroops Tab

Service Unit Submits Order to Service Unit Submits Order to CouncilCouncil

Incentives TabIncentives Tab  Incentive orders are entered at the girl or troop level. The Service Unit’s role is to monitor the entry of incentive orders and submit the order to the Council.

Service Unit Recap ReportsService Unit Recap Reports

All reports download to Microsoft Excel

We cannot close We cannot close without…without…Thanking you for comingThanking you for participating Thanking you for making the

commitmentThanking you for the hours you

will put in to make this year’s sale the best ever!