SMU BBA SUMMER DRIVE ASSIGNMENTS

SEM 1 BBA SUMMER DRIVE ASSIGNMENTS

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BBA 101- COMMUNICATION SKILLS 1 Communication is the lifeblood of a business organization. Explain the process of Communication. What is the role of Communication in Business? Meaning of Communication Process of Communication Role of communication in Business 2 Why are business letters given so much importance in today’s organizations? Bring out the difference between personal letters and business letters. Discuss the different characteristics of a good business letter. Importance of business letter Differences Characteristics 3 Writing effectively is a skill, which can be learnt and perfected. Explain the general principles of Effective writing. What are the various techniques to improve your writing skills? General principles of Effective writing Techniques to improve writing skills 4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation? Groundwork needed to make an effective presentation Verbal, vocal and visual components impact on presentation 5 Explain the contents of a good resume. Distinguish between the different types of resumes. Contents of good resume Types of Resumes Differences 6 With growing competition and volatile market conditions, jobs are not secured as they ought to be previously. What are the factors looked into by the prospective employers? Identify the techniques, which should be used by an interviewee to get a good job. Factors Job interview techniques BBA102: ORGANIZATION BEHAVIOUR 1 Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour. Definition of Organizational Behaviour Importance of Organizational Behaviour 2 Explain the following: a) Span of Control b) Centralisation and Decentralisation a) Span of Control b) Centralisation and Decentralisation 3 Describe the personality traits influencing Organizational behaviour. Personality traits influencing Organisational Behaviour 4 Define the term motivation. Explain Maslow’s need Hierarchy theory. Definition of motivation Maslow’s hierarchy theory

5 Explain the functions of communication. Mention some of the tips or techniques for effective communication. Functions of communication Tips or techniques for effective communication 6 Write short notes on the following: a) Organization Culture b) Conflict management a) Organisational Culture b) Conflict management



BBA 103-BUSINESS ENVIRONMENT 1 Monetary policy regulates the money supply in an economy. Analyse how monetary policy play an important role in the credit availability of an economy. Explain monetary policy Quantitative control Qualitative control 2 Discuss the merits and demerits of Indian economy. Merits Demerits 3 Elucidate the key regulations applicable to business in India. Explanation of regulations applicable to business in India 4 Analyse two examples or cases of privatization in India. Each example- 5 Differentiate GATT and WTO. Explain GATT Explain WTO 6 Compare and contrast the different forms of Public sector Enterprises. Explain Public sector Enterprises Explain different forms BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS of Statistics. Explain the importance of statistics in business and management. Meaning of Statistics Functions of Statistics Importance of statistics in business and management 2 a. What do you understand by time series? What are the different types of variation in time series? Briefly describe each with an example. b. Construct a consumer price index for the information given by using Aggregate expenditure method Commodities Quantity 2007(Q0 ) Unit P0 2007 P12008 A 7 quintal 300 310 B 5 quintal 305 308 C 4 quintal 416 419 D 9 quintal 530 625 E 3 kg 18 23 F 5 quintal 1050 1070 Meaning of Time series

Different types of variation in time series with examples Consumer price index using Aggregate expenditure method 3 What is statistical quality control? Discuss the various control charts. Meaning of Statistical Quality Control Meaning of Control Charts Control Charts for variables and attributes



BBA105- COMPUTER FUNDAMENTALS 1 a. Determine the decimal equivalent of the given number (38.36)8 b. determine the decimal equivalent of the given number (511)16 A a. Decimal to octal conversion- formula Calculations b. Decimal to hexadecimal conversion- formula Calculations 2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail? A Mail merge steps Example and list the friends to send the invitation 3 a. What is a Macro? b. How do you create Macro? A a. Explaining Macro b. Describing how to create Macro with the help of drawing dialog boxes SEM 2 BBA SUMMER DRIVE ASSIGNMENTS BBA 201-RESEARCH METHODS 1. Briefly describe the different steps involved in a research process. What are the characteristics of good research? [Meaning of Research Listing the steps of the research process Explanation of the steps involved in a research process Characteristics of good research] 2. a. Explain the different types of research designs. b. Differentiate between Probability and Non-probability sampling methods. [Meaning of research design Types of research designs Meaning of Probability and Non-probability sampling methods Differences] 3. The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Describe in brief the components of a Research Report. What are the guidelines for writing the research report? [Meaning of a Research Report Components of a Research Report Guidelines for writing the Research Report] BBA202: BUSINESS STRATEGY

1. Define business policy. Explain the importance of business policy. Differentiate between business policy and Strategy. [Definition of business policy Importance of business policy Difference between business policy and strategy] 2. What are the objectives of Strategic Management? What are the causes for failure of Strategic Management? [Objectives of Strategic Management Causes for failure of Strategic Management] 3. Write a brief note on the following: a) Core competencies and their importance b) Strategic leadership. [a) Core competencies and their importance b) Strategic leadership.]



BBA203 - FINANCIAL ACCOUNTING 1. Accounting concept refers to the basic assumptions and rules and principles which work as the basis of recording of business transactions and preparing accounts. Explain any 5 concepts of accounting with example [(Explanation of each concept with example carries 2 marks each) (5*2= 10 marks)] 2. Differentiate between trade discount and cash discount. Enter the following transactions in Sadhana’s simple cash book. 2010 April 1st April Balance of cash in hand Rs.1500 8th April Purchased goods for cash from X for Rs.320 15th April Sold goods for Rs. 480 to Y for cash 20th April Received commission Rs.65 22nd April Paid Commission Rs.55 28th April Paid to Reena on account Rs.715 30th April Paid salary to the office clerk Rs.100 and office rent Rs.60 [Differences between trade discount and cash discount-5 Preparation of cash book-5] 3. Final Accounts are prepared at the end of the accounting year with various adjustments. Explain the features and objectives of final accounts [Explanation of objectives of final accounts-3 Explanation of features of final accounts-7] 4. Prepare Trading and Profit and Loss Account and Balance Sheet from the following particulars as at 31st March 2012.

Particulars Dr. (Rs) Cr. (Rs) Capital / Drawings 1,400 10,000 Cash in hand 1,500 - Bank overdraft @ 5% - 2,000 Purchase and Sales 12,000 15,000 Returns 1,000 2,000 Establishments charges 2,500 - Taxes and Insurance 500 - Provision for Doubtful Debts - 1,000 Bad Debts 500 -

Sundry Debtors and Creditors 5,000 1,850 Commission - 500 Investments 4,000 - Stock on 1 April 2010 3,000 - Furniture 600 - Bills Receivable & Bills payable 3,000 2,500 Collected Sales Tax - 150 Total 35,000 35,000

Further, you are required to take into consideration the following information: a) Salary Rs.100 and taxes Rs.400 are outstanding but insurance Rs.50 prepaid b) Commission amounting to Rs.100 has been received in advance for work to be done next year. c) Interest accrued on investments Rs.210 d) Provision for doubtful Debts is to be maintained at 20% e) Depreciation on furniture is to be charged at 10% p.a. f) Stock on 31st March 2012 was valued at Rs.4,500 g) A fire occurred on 25th March 2012 in the godown and stock of the value of Rs.1,000 was destroyed. It was fully insured and the insurance company admitted the claim in full. [Calculation of Trading and P/L a/c-5 Preparation of balance sheet-5]



5. ABC Ltd.’s cashbook showed a bank overdraft of Rs.12,000 as on 30th June 2004. The bank statement as on that date also showed an overdraft but the figure is different. The following are the causes. 1. Cheques deposited but not yet collected Rs.1,500 2. Cheques issued but not yet presented for payment Rs.2,000 3. A cheque of Rs.1,500 deposited on 15th May, 2004 was dishonoured on 19th June, 2004 but not intimated by the bank till 30th June, 2004 4. Bank charges not recorded in the cash book Rs.1,000 5. Interest on overdraft not intimated Rs.1,200 [Preparation of Bank reconciliation statement-10] 6. Mayur, Veer and Prakash are partners sharing profit and losses in the ratio of 2:1:1. Their Balance Sheet was as follows:

Liabilities Amount Assets Amount Creditors 10,000 Cash in Hand 7,000 Bills payable 7,000 Machinery 13,000 Stock 26,000 Capitals: Mayur 40,000 Veer 30,000 Prakash 20,000

90,000 Debtors Investment Building

26,000 15,000 20,000

Total 1,07,000 Total 1,07,000 Prakash has expired on 01.01.2009 and as a result the assets are revalued and liabilities reassessed as follows: i) Create a Provision for doubtful debt on debtors at Rs.800. ii) Building and investment are appreciated by 10%. iii) Machinery is depreciated at 5%

iv) Creditors were overestimated by Rs.500. v) Goodwill of the firm valued at Rs.27,000 The balance due to Prakash will be transferred to his executor’s loan account which carries an interest of 10% p.a. Prepare necessary ledger accounts and show the balance sheet of new firm after adjustments. [Preparation of ledger accounts-5 Preparation of balance sheet-5]



BBA 204- Marketing Management 1. Explain the personal, socio-cultural, Psychological determinants of consumer behaviour. [Definition of consumer behaviour Personal determinants- Consumer demographics ,Consumer psychographics Socio-Cultural determinants- Social factors , Cultural factors Environmental factors Psychological determinants—Perception, Learning, Memory Motivation] 2. Describe the methods of environmental analysis-SWOT, PEST. [Strength, Weakness, Opportunity, Threat Political, Economic, Social, Technological Environment] 3. Discuss the characteristics of services (any three) and the important strategies which help in marketing of services. [Characteristics of Services (any three) Strategies for marketing of services] 4. Define Product mix. Explain the factors determine the decisions of the Product mix. [Definition of Product mix Factors determine the decisions of the product mix] 5. The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples. [Definition of brand Steps involved in brand development Examples] 6. Define Green Marketing. What are the reasons for which companies adopt green marketing? [Definition of Green marketing Reasons for which companies adopt green marketing] BBA205 – MANAGEMENT INFORMATION SYSTEM 1. Define MIS. Describe the characteristics and functions of MIS. [Meaning of MIS Characteristics of MIS Describing the functions of MIS] 2. What do you mean by ERP? Describe the situations before and after the existence of ERP. Explain the challenges involved in ERP [Definition of ERP Explaining the situations before and after ERP Explaining the challenges in ERP] 3. Explain the applications and systems used in E-communication.

[Application and systems used in E-communication] 4. There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own. [Drawing the diagram Explaining the process of data transition with an example Explaining the process] 5. There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars Plan A Plan B Investment in Rs. Million 3 2.7 Savings/ gain per year in Rs. Million 1.0 0.75 No. of years savings or gain would occur 5 5 Discount Rate 12% 12%

[reasoning about the 2 plans Writing 2 Formulae Answering which plan is better Calculations and correct answers] 6. Write short notes on the following : a) Transaction Processing System (TPS) b) Knowledge Based System (KBS) [Concept of Transaction Processing System Concept of Knowledge Based System]



SEM 3 BBA SUMMER DRIVE ASSIGNMENTS BBA 301-Legal and Regulatory Framework 1 Explain the clause related to the acceptance of proposal and the mandatory conditions attached with it. Explanation of acceptance of proposal Explanation of mandatory conditions 2 Define the meaning of a ‘Cheque’. Explain the crossing of a cheque and its types. Meaning of ‘cheque’ Crossing of a cheque Types of crossing 3 Decisions of the members at general meetings are expressed by way of resolutions. What do you understand by the term resolution here? Explain it with its kinds. Explanation of resolution Explanation of kinds of resolutions 4 “CPA provides for the establishment of the central consumer protection council”. Explain the objectives of the central council in the light of the above statement. Explanation of objectives 5 FEMA clearly defines the acts that can be termed as offences under its purview. What are these malpractices which are covered under FEMA act? Explanation of offences under FEMA 6 List the features and precautions of Trade mark Act, 1999. Listing of features

Listing of precautions BBA302 – Human Resource Management 1 Explain the various emerging concepts of Human Resource Management(HRM) Explaining the concepts of Human Resource Management 2 What do you mean by Human Resource Planning? Explain the importance of Human Resource Planning Definition of Human Resource Planning. Explaining the importance of Human Resource Planning 3 What do you mean by Recruitment? Explain the factors affecting Recruitment. Define Recruitment Explain the factors affecting Recruitment 4 Suppose you have joined as an HR Manager in an organization and you are asked to improve the organization’s Induction process. What are the strategies you will consider in order to improve the Induction process? Explain the strategies to improve Induction Process 5 Discuss the features of an Incentive plan. Explain the characteristics of an effective Incentive System Describe the features of an incentive plan Explain the characteristics of an Effective Incentive system 6 Write a short note on the following: a)Employee Counselling b)Selection



BBA303: QUALITY MANAGEMENT 1 Define the term Quality management. What are the dimensions of quality? Differentiate between Quality Control and Quality Assurance. Definition of Quality management Dimensions of quality Difference between Quality Control and Quality Assurance 2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives” a) Difference between Mission and Vision Statements b) Quality Objectives 3 Explain the following: a) Kaizen b) Benchmarking and its importance 4 What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight. Meaning of Customer Focus Concept of Customer satisfaction and Customer delight 5 Write Short notes on the following: a) Cost of Quality b) Productivity 6 Define Quality Management System. Explain Quality Management Principles Definition of Quality Management System Quality management principles

BBA 304 - Advertising and Sales 1 Define advertising and discuss the various functions of advertising. Meaning Functions 2 Explain the consumer buying decision process. Consumer buying decision process 3 Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement. Selection of appropriate advertisement Identifying target audience Advantages of newspaper advertisement 4 What is media planning and what are the steps in media planning process? Meaning Steps 5 What do you understand by Public relations? What is the difference between PR and advertising? Meaning Difference between advertising and PR 6 Write short notes on: a) Sales quota b)sales force a) meaning and objectives of sales quota b) meaning and role of sales force



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SMU BBA SUMMER DRIVE ASSIGNMENTS