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Shobit Gupta Saurabh Gupta
“Defined as the perception of value of a product in eyes of customer”
Importance:• Increase in competition• Customers becoming more aware educated
It is not a tool or a product
“It is a philosophy which seeks organization-wide improvement through the involvement of every individual in the organization”
Global communication company
Two times MALCOM BALDRIGE national quality award holder
Founder of six sigma concept
Change quality measurement from percentage to parts per millions
Disclaim increasing quality increases cost
High competition
Selling price half than manufacturing cost
Large no of product complaints
Imbalance financial condition
2 308,5373 66,8074 6,2105 2336 3.4
2 308,5373 66,8074 6,2105 2336 3.4
PPMPPM
Sigma is a statistical unit of measure which reflects process capability. The sigma scale of measure is perfectly correlated to such characteristics as defects-per-unit, parts-per million defective, and the probability of a failure/error.
Six Sigma Methodology (DMAIC)
Champions
Master Black Belt
Black Belts
Green Belts
Statistical problem solving expertsImplement solutionsBlack Belt managers
Full timeStatistical problem solving experts
Facilitate and practice problem solvingTrain Green Belts and project teams
Part-timeHelp Black Belts
TrainingLead
ers
Increased sales and better quality production
Increased brand value
Reduce process defects and manufacturing costs
Increased shareholders capital
ALLIGN
MOBILZE
ACCELERATE
GOVERN
“SIX SIGMA IS NOT A PRODUCT THAT CAN BE BOUGHT IT IS A
COMMITMENT”